Green Family Hyundai


Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5rating 4.65

637 Reviews

ReScore Reviews™ (19)

ReScore
Overall Rating 4.6315763/5Overall Rating 4.6315763/5Overall Rating 4.6315763/5Overall Rating 4.6315763/5rating 4.6315763
Original
Overall Rating 2.15789/5Overall Rating 2.15789/5rating 2.15789rating 2.15789rating 2.15789
95% Would Recommend
100% Business Response
Latest Review about 3 hours ago
Georgiana F. on 08/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Overall Rating"
The employees are courteous and helpful.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 08/16/2017
Service Type: Repair
Review Created: 08/22/2017 09:17 AM
William K. on 08/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer 1st environment."
Friendly, customer first service.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 08/17/2017
Service Type: Maintenance
Review Created: 08/21/2017 09:05 PM
Stephanie L. on 08/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Stephanie "
Very nice people
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/12/2017
Service Type: Maintenance
Review Created: 08/20/2017 07:02 PM
Ryan W. at Green Family Hyundai responded on 08/21/2017

Stephanie, we appreciate your positive feedback and it was a pleasure working with you during your recent service visit to Green Family Hyundai.  Feel free to contact us with any questions or concerns.

                     

Ryan Whitlock

Service Manager

Green Family Hyundai

309-277-8815

Shane T. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome Customer Service!!!!!!"
Nobody beats their service!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/16/2017
Service Type: Repair
Review Created: 08/18/2017 03:25 PM
Ryan W. at Green Family Hyundai responded on 08/21/2017

Shane, thank you for choosing Green Family Hyundai and for taking the time to respond to our survey.  Feel free to contact us with any questions or concerns.

 

Ryan Whitlock

Service Manager

Green Family Hyundai

309-277-8815

Dzekunskas M. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Always treated with respect from professionals.
Vehicle: 2008 Hyundai Azera
Category: Service
Service Date: 08/16/2017
Service Type: Maintenance
Review Created: 08/18/2017 03:03 PM
Ryan W. at Green Family Hyundai responded on 08/21/2017

We appreciate your positive feedback and it was a pleasure working with you during your recent service visit to Green Family Hyundai.  Feel free to contact us with any questions or concerns.

                     

Ryan Whitlock

Service Manager

Green Family Hyundai

309-277-8815

Barbara C. on 08/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Something is wrong with the clock"
Good visit
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 08/16/2017
Service Type: Maintenance
Review Created: 08/18/2017 10:16 AM
Ryan W. at Green Family Hyundai responded on 08/18/2017

Thank you for taking the time to respond to our survey. I will be contacting you soon to find out how we can resolve the clock issue.  As always, feel free to contact us anytime with questions or concerns.

 

 Ryan Whitlock

Service Manager

Green Family Hyundai

309-277-8815

Leroy D. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Know exactly what is going on"
They explained what was going to be done and the time it would take
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/14/2017
Service Type: Repair
Review Created: 08/16/2017 05:36 PM
Ryan W. at Green Family Hyundai responded on 08/17/2017

Leroy, we appreciate your positive feedback and it was a pleasure working with you during your recent service visit to Green Family Hyundai.  Feel free to contact us with any questions or concerns.

                     

Ryan Whitlock

Service Manager

Green Family Hyundai

309-277-8815

Megan G. on 08/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They just got me in and out quickly"
They were friendly and fast.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 08/09/2017
Service Type: Maintenance
Review Created: 08/14/2017 06:33 PM
Ryan W. at Green Family Hyundai responded on 08/15/2017

Megan, thank you for choosing Green Family Hyundai to address your automotive service needs.  Feel free to contact us with any questions or concerns.

 

Ryan Whitlock

Service Manager

Green Family Hyundai

309-277-8815

John O. on 08/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Honest"
Excellent
Vehicle: 2012 Hyundai Veracruz
Category: Service
Service Date: 08/08/2017
Service Type: Maintenance
Review Created: 08/14/2017 07:58 AM
Ryan W. at Green Family Hyundai responded on 08/14/2017

Thank you for taking the time to respond to our survey.  Feel free to contact us with any questions or concerns.

 

Ryan Whitlock

Service Manager

Green Family Hyundai

309-277-8815

Akowe E. on 08/12/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"My viewpoint"
Good
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/05/2017
Service Type: Repair
Review Created: 08/12/2017 07:46 AM
Ryan W. at Green Family Hyundai responded on 08/14/2017

Thank you for choosing Green Family Hyundai to address your automotive service needs.  Feel free to contact us with any questions or concerns.

 

Ryan Whitlock

Service Manager

Green Family Hyundai

309-277-8815

Ken H. on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall"
Done in a timely manner.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/09/2017
Service Type: Repair
Review Created: 08/11/2017 05:30 PM
Ryan W. at Green Family Hyundai responded on 08/14/2017

Thank you for choosing Green Family Hyundai and for taking the time to respond to our survey.  Feel free to contact us with any questions or concerns.

 

Ryan Whitlock

Service Manager

Green Family Hyundai

309-277-8815

Verified Customer on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Reasonable price on oil change"
An oil change alone is a good deal
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 08/08/2017
Service Type: Maintenance
Review Created: 08/11/2017 05:06 PM
Ryan W. at Green Family Hyundai responded on 08/14/2017

We appreciate your positive feedback and it was a pleasure working with you during your recent service visit to Green Family Hyundai.  Feel free to contact us with any questions or concerns.

                     

Ryan Whitlock

Service Manager

Green Family Hyundai

309-277-8815

Monica Q. on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great staff, quick service,reasonable rates, clean building,car wash coupons & free pop!"
TERRIFIC.
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 08/08/2017
Service Type: Repair
Review Created: 08/11/2017 10:40 AM
Ryan W. at Green Family Hyundai responded on 08/14/2017

Thank you for the great feedback!  We really appreciate you taking the time to complete the survey. As always, feel free to respond with ANY questions or concerns.

 

Ryan Whitlock

Service Manager

Green Family Hyundai

309-277-8815

Joseph M. on 08/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The entire staff"
Everyone is very personable and professional
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 07/31/2017
Service Type: Repair
Review Created: 08/10/2017 05:06 PM
Ryan W. at Green Family Hyundai responded on 08/14/2017

We appreciate your positive feedback and it was a pleasure working with you during your recent service visit to Green Family Hyundai.  Feel free to contact us with any questions or concerns.

                     

Ryan Whitlock

Service Manager

Green Family Hyundai

309-277-8815

Curtis L. on 08/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Green Family Hyundai - simply the best service"
I have all the confidence in the world in Josh Lopshire, Lead Service Advisor at Green Family Hyundai. Once again he was spot on with the particular diagnosis and repairs that were required on my 2012 Vera Cruz. I trust this car to no one else. It is back in tip top shape again and the repairs were done in short order and I continue to be impressed. I think this dealership is wise to know the value of Josh in their service department. Because of the service I receive here, I will consider no other dealerships for service on my vehicles.
Vehicle: 2012 Hyundai Veracruz
Category: Service
Service Date: 08/07/2017
Service Type: Maintenance
Review Created: 08/09/2017 07:31 PM
Ryan W. at Green Family Hyundai responded on 08/14/2017

Mr. Leslie, thank you for choosing Green Family Hyundai to address your automotive service needs.  Feel free to contact us with any questions or concerns.

 

Ryan Whitlock

Service Manager

Green Family Hyundai

309-277-8815

Genevieve G. on 08/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Trustworthy "
Great communication and friendly employees
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/04/2017
Service Type: Repair
Review Created: 08/09/2017 04:22 PM
Ryan W. at Green Family Hyundai responded on 08/14/2017

So glad to hear everything went well for you on your visit!  Thank you for taking time to complete the survey.  Questions or additional comments... I welcome you to contact me.

 

Ryan Whitlock

Service Manager

Green Family Hyundai

309-277-8815

James S. on 08/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Professional and timely.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 08/07/2017
Service Type: Maintenance
Review Created: 08/09/2017 01:25 PM
Ryan W. at Green Family Hyundai responded on 08/14/2017

James, thank you for choosing Green Family Hyundai to address your automotive service needs.  Feel free to contact us with any questions or concerns.

 

Ryan Whitlock

Service Manager

Green Family Hyundai

309-277-8815

Rudi S. on 08/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Employees and service desks cleanness "
For sure and I'll purchase a Hyundai when ready
Vehicle: 2011 Hyundai Veracruz
Category: Service
Service Date: 08/07/2017
Service Type: Maintenance
Review Created: 08/09/2017 01:04 PM
Ryan W. at Green Family Hyundai responded on 08/14/2017

Rudi, we appreciate your positive feedback and it was a pleasure working with you during your recent service visit to Green Family Hyundai.  Feel free to contact us with any questions or concerns.

                     

Ryan Whitlock

Service Manager

Green Family Hyundai

309-277-8815

Deborah D. on 08/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall Noice"
Great job as usual - minimum wait time for service performed as well.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 08/07/2017
Service Type: Repair
Review Created: 08/09/2017 11:36 AM
Ryan W. at Green Family Hyundai responded on 08/14/2017

Deborah. thank you for choosing Green Family Hyundai and for taking the time to respond to our survey.  Feel free to contact us with any questions or concerns.

 

Ryan Whitlock

Service Manager

Green Family Hyundai

309-277-8815

Verified Customer on 08/09/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Green Family Hyundai Review"
Worked with Jordan, he was very helpful and found us a nice pre-owned vehicle. Had some concerns after the sale but Chad called me and eased my concerns with his explanation. Have now bought two pre-owned vehicles with Green Family Hyundai over the past two years and have been treated well both times.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/07/2017
Service Type: Repair
Review Created: 08/09/2017 10:12 AM
Ryan W. at Green Family Hyundai responded on 08/14/2017

Thank you for choosing Green Family Hyundai and for taking the time to respond to our survey.  Feel free to contact us with any questions or concerns.

 

Ryan Whitlock

Service Manager

Green Family Hyundai

309-277-8815

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