business image

Green Hyundai

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(5,032 Reviews)
77

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5
259
Total ReScores
4.8
ReScore Average
77
Net Promoter Score ®

Business Details

About

At Green Hyundai, "it's not about cars, it's about people."
Green Hyundai is located in Springfield, IL, and our service center is staffed with expert technicians who are ready to help you with all of your vehicle repair and maintenance needs. Drop by today, or call us to schedule your next appointment. We look forward
At Green Hyundai, "it's not about cars, it's about people."
Green Hyundai is located in Springfield, IL, and our service center is staffed with expert technicians who are ready to help you with all of your vehicle repair and maintenance needs. Drop by today, or call us to schedule your next appointment. We look forward to seeing you!
...more

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(217) 525-1370

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Central Time (Us & Canada)
1200 S. Dirksen Parkway Springfield, IL 62703
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(5,032 Reviews)

RS
gravatar
ROCK S.
Springfield, IL
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/31/2014
Service Type: Repair
verified customerVerified Customer
Category: Service
Customer services sucks!
Everytime we have our car serviced at the dealership, one of the salesmen comes over and high-pressure sells us a newer auto? then, wastes our time trying to make un-realistic sales goals!? Aweful!!
Not Recommended
Ray C., Service & Parts Director from Green Hyundai responded on 02/01/2014 07:09 AM

Hi Rock,

Thank you for providing our dealership with feedback on your experience.  I do understand your concern.  I will share this information with Mr. Quimby.

I will also reach out to you via email to help resolve the problem.  Thank you once again.  

Warm regards,

Ray Caruso
Service & Parts Director
Green Hyundai
217.525.1370
ray.caruso@greenstores.net
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.