Gulf Coast Auto & Truck Repair


Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

724 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
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99% Would Recommend
Latest Review 11 days ago
LEE R. on 08/11/2017
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"prompt service plus good advice"
Replaced four brake pads and turned rotors on 2014 Hyundai Santa Fe; job accomplished in one day; was given option to use factory or aftermarket parts;
Vehicle: Hyundai Santa Fe Sport
Service Date: 08/09/2017
Review Created: 08/11/2017 06:34 PM
KATHY P. on 08/03/2017
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"Great service"
I have used Gulf Coast for many years for a variety of vehicles. I have recommended them to friends and family and will continue to do so. They are fair in their pricing and they always find the problem and can fix it.
Vehicle: Mercedes-Benz SLK-Class
Service Date: 08/01/2017
Review Created: 08/03/2017 07:11 AM
ROBERT W. on 08/02/2017
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"The shop is clean, the personnel are great."
As a long time customer, I continue to appreciate the customer care you provide, along with the fair pricing and your knowledge of automobile required repairs.
Vehicle: Chrysler Town & Country LWB
Service Date: 07/31/2017
Review Created: 08/02/2017 06:22 AM
John T. on 07/24/2017
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John said the business was easy to deal with. They did exactly he asked them to do. They fixed his vehicle in a hurry.
Vehicle: Mercedes-Benz Sprinter Crew Vans
Category: Service
Service Date: 07/21/2017
Review Created: 07/24/2017
This review was collected via phone interview by Customer Research Inc.
Cliff S. ReScore Review on 08/01/2017
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Original
Overall Rating 1/5rating 1rating 1rating 1rating 1
Surecritic checkman logo Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
Spoke with Cliff's wife. She said the business took a second look at the vehicle and the cover of the front right tire went missing. The man at the desk was extremely rude. She would not go back because of him. The owner was overly arrogant. Nothing they did made an impact on the vehicle.
Vehicle: Lexus LX 470
Category: Service
Service Date: 07/18/2017
Review Created: 07/20/2017
This review was collected via phone interview by Customer Research Inc.

Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
Spoke with Mrs. Scott. She said she is never going to this business again. The guy at the front desk was argumentative. He had an attitude and wasn't willing to cooperate so she had to call the owner. The owner gave her a bunch of lies about what happened to the vehicle.
Vehicle: Lexus LX 470
Category: Service
Service Date: 07/18/2017
Review Created: 07/20/2017
This review was collected via phone interview by Customer Research Inc.
Frank P. at Gulf Coast Auto & Truck Repair responded on 07/27/2017

It appears their is some confusion? I am not sure who the Sure-Critic Rep spoke with but it was NOT Cliff Scott. I spoke to Cliff on 07/26/17 and he stated he was very happy with our work and would re-visit us when the need arises. In additon, Cliff asked me to have Sure-Critic call him directly. Perhaps our Sure-Critic partners should re-score this and call him at the cell# listed.   

Frank P. at Gulf Coast Auto & Truck Repair responded on 08/12/2017

This review is erroneous and groundless and is not the opinion of the actual vehicle owner.  As stated earlier we have been in touch with the vehicles owner and he is more than pleased with the repair outcome!  Furthermore, the content of this “review” is outrageously inconsistent with the previous 700+ reviews found on this platform alone. This is a stellar example of what can go wrong with the on-line review process. With that said we will let the over 900+ 5 star reviews and 35 years in business speak for itself.    Blake Prisco VP  GCATR  

Joseph E. on 07/18/2017
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Joseph said the business provides good service.
Vehicle: Chevrolet Pickup
Category: Service
Service Date: 07/14/2017
Review Created: 07/18/2017
This review was collected via phone interview by Customer Research Inc.
Patric B. on 07/18/2017
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Patric said he's used the business before.
Vehicle: Ford F-150
Category: Service
Service Date: 07/14/2017
Review Created: 07/18/2017
This review was collected via phone interview by Customer Research Inc.
James S. on 07/18/2017
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James said they were professional and it was a good environment.
Vehicle: Volvo S60
Category: Service
Service Date: 07/05/2017
Review Created: 07/18/2017
This review was collected via phone interview by Customer Research Inc.
Shirly W. on 07/13/2017
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Shirly said this business was great and they were very nice.
Vehicle: Honda Accord Cpe
Category: Service
Service Date: 07/11/2017
Review Created: 07/13/2017
This review was collected via phone interview by Customer Research Inc.
Josh M. on 07/12/2017
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Spoke with Jenai. She said the business was able to fix her vehicle and she would recommend them to others.
Vehicle: Nissan Xterra
Category: Service
Service Date: 07/06/2017
Review Created: 07/12/2017
This review was collected via phone interview by Customer Research Inc.
Bill N. on 07/01/2017
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Bill said the business is efficient and they charge a good price. They are convenient.
Vehicle: Honda Odyssey
Category: Service
Service Date: 06/29/2017
Review Created: 07/01/2017
This review was collected via phone interview by Customer Research Inc.
James D. on 07/01/2017
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James said this business completed the work on time, and everything seems to be in order.
Vehicle: Ford Mustang
Category: Service
Service Date: 06/29/2017
Review Created: 07/01/2017
This review was collected via phone interview by Customer Research Inc.
AUBREY M. on 06/30/2017
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"Oir Auto Service Center"
Honesty and genuine customer service
Vehicle: Ford Explorer
Service Date: 06/29/2017
Review Created: 06/30/2017 09:36 PM
BRUCE D. on 06/22/2017
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"Great service"
Great Service as always
Vehicle: Jeep Liberty
Service Date: 06/20/2017
Review Created: 06/22/2017 07:44 AM
BRAD P. on 06/20/2017
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"Knowledgeable, Honest Service"
I brought my 2003 Chevy S10 in to have the AC looked at. They called and gave me the possible issues and warned me that it could get expensive as they worked through the possible causes. They fixed it for far less than they warned me about. Drained the system and got a lot of debris out, replaced the valve and charged it up. Running cold now. Did amazing work and didn't just jump straight to replacing the whole thing. Thanks!
Vehicle: Chevrolet S10 Pickup
Service Date: 06/16/2017
Review Created: 06/20/2017 06:25 AM
Eduardo M. on 06/20/2017
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Eduardo said the business provided good service. They were fast.
Vehicle: Ford Expedition
Category: Service
Service Date: 06/16/2017
Review Created: 06/20/2017
This review was collected via phone interview by Customer Research Inc.
KEVIN B. on 06/18/2017
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"As always... great service"
Great service, quick turnaround
Vehicle: Jeep Liberty
Service Date: 06/09/2017
Review Created: 06/18/2017 10:52 AM
Ashley F. on 06/14/2017
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Ashley said she didn't have an appointment and the staff was fast and the prices were great.
Vehicle: RAM Pickup
Category: Service
Service Date: 06/02/2017
Review Created: 06/14/2017
This review was collected via phone interview by Customer Research Inc.
Stacy F. on 06/14/2017
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Stacy said they were friendly and they did a good job.
Vehicle: GMC Sonoma
Category: Service
Service Date: 06/12/2017
Review Created: 06/14/2017
This review was collected via phone interview by Customer Research Inc.
Jerad S. on 06/03/2017
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Jerad said Randy was fantastic, they helped him out and had a fair price.
Vehicle: Honda Accord
Category: Service
Service Date: 06/01/2017
Review Created: 06/03/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 724 in total