Good afternoon Mr. Johnson. Yesterday I took my car into Gurley Leep to have it serviced for an oil change and also to do a detail job. When I pick up my car I just did a quick glance of everything and everything looks wonderful. The inside was spotless, smelt fantastic, and from afar looked clean. When I got home my husband did an inspection of the outside of the car and we found a few things that I was kind of upset about. There is some waxy substance along the driver side of the car, there are some black spots along the back door of the car and when you go to scrape them off, it's rusty underneath. There's also a small dent on the driver side back end. I love Gurley Leep, and I typically don't complain. But, seeing as though I'm a leaser of this car, and I take very care of it, I'm kind of concerned. I come to girly leap every time I need my Oil changed, my tires rotated, or I need it cleaned. Gurley Leep customer service is impeccable and that is why I continue to go to Gurley Leep for all of my needs. I have attached some pictures of the things that are concerning me after getting my car back from you all yesterday. I know that these things seem minor, but I take pride in my vehicle, and I know Gurley Leep does as well. So, I was astounded when I got my car back and saw this.