Gustafson Brothers Service Center

Reviews (3200)

rating 4.8197894rating 4.8197894rating 4.8197894rating 4.8197894rating 4.8197894

Recommend?
99%

ReScore (2) Help16

rating 5.0rating 5.0rating 5.0rating 5.0rating 5.0
New
Improvement
rating 3.5rating 3.5rating 3.5rating 3.5rating 3.5
Original
19161 Gothard Street
Huntington Beach, CA 92648
(714) 847-5600
About Full service and auto repair serving Huntington Beach, Fountain Valley, Newport Beach, and all surrounding Orange County California communities
Latest Reviews for Gustafson Brothers Service Center
Greg said he left his old mechanic for this place of business and he is very pleased with the work that was done. He also said it would have been a nice touch if they would have just followed-up with him while the vehicle was still being worked on after the third day since it took five days.
Category: Service
Review Created: 01/16/2015
This review was collected via phone interview by Customer Research Inc.
Janet said everyone at this business was pleasant and the job was done well. They kept her informed about what the charges would be and they did what they said they would do. She had no complaints about them. She went in for a 30,000 mile check-up but she does not know if the brakes were checked. She has had other businesses tell her how much is left on them and what needs to be done in the future, which is helpful. She had an oil change at another business and they told her the tires on her vehicle needed to be replaced. This business did not tell her anything about the tires. She suggested they print this information on the invoice so she will not be surprised when it happens and she can save for it.
Category: Service
Review Created: 01/14/2015
This review was collected via phone interview by Customer Research Inc.
Mary said she was very happy with all the employees she came in contact with. She suggested this business could serve her better by lowering their prices. Even though the price was high, the business was willing to work with her.
Category: Service
Review Created: 01/14/2015
This review was collected via phone interview by Customer Research Inc.
Dorothy said she really appreciates all of JulieAnn's help. JulieAnn really explains everything to her clearly. Everyone at this business is very efficient and they have great communication. She loves the emails about her oil changes and she really appreciates the coupons.
Category: Service
Review Created: 01/14/2015
This review was collected via phone interview by Customer Research Inc.
Ken said he likes this businesses service but he is unsure what caused the delay or how much longer it took them.
Category: Service
Review Created: 01/14/2015
This review was collected via phone interview by Customer Research Inc.
Kathy said this business was courteous, kept her informed, and did a good job.
Category: Service
Review Created: 01/13/2015
This review was collected via phone interview by Customer Research Inc.
Spoke with Diana. She said she had to bring her vehicle back because another maintenance light came on. That second visit took several hours but the issue has now been resolved.
Category: Service
Review Created: 01/13/2015
This review was collected via phone interview by Customer Research Inc.
Jared said he was very happy with the service he received which is why he keeps going back.
Category: Service
Review Created: 01/13/2015
This review was collected via phone interview by Customer Research Inc.
Alan said the business and staff are good. He has used them for over 40 years. His overall experience is always outstanding.
Category: Service
Review Created: 01/13/2015
This review was collected via phone interview by Customer Research Inc.
Julia said her husband and she have been going to this business for several years. She mentioned the service is always good.
Category: Service
Review Created: 01/13/2015
This review was collected via phone interview by Customer Research Inc.
Dianne said they were great. She had trouble with her battery and she called different places, then she called this business. They told her to come down and they would take care of her. She went down and they took her right in and took care of her. She was out in 30 minutes. She was happy because she had some important things to do at work.
Category: Service
Review Created: 01/13/2015
This review was collected via phone interview by Customer Research Inc.
Jason said he had to wait in the rain for ten minutes before anyone asked if he needed help.
Category: Service
Review Created: 01/13/2015
This review was collected via phone interview by Customer Research Inc.
Thiago said the staff at the business was amazing and he had a wonderful experience.
Category: Service
Review Created: 01/12/2015
This review was collected via phone interview by Customer Research Inc.
Gary said the business did a good job. The vehicle was returned because the check engine light came on.
Category: Service
Review Created: 01/09/2015
This review was collected via phone interview by Customer Research Inc.
Mike said he had to take his vehicle back a second time but chose not to elaborate further. He has gone to the business several times. They do good work and are nice and communicative.
Category: Service
Review Created: 01/09/2015
This review was collected via phone interview by Customer Research Inc.
Duane said the business is the best. John has been doing an outstanding job and makes sure his employees also do a good job. He has been going there since the business opened. His wife and kids also use the business.
Category: Service
Review Created: 01/08/2015
This review was collected via phone interview by Customer Research Inc.
April said they did a great job on her vehicle and they had great customer service. It was ready on time.
Category: Service
Review Created: 01/08/2015
This review was collected via phone interview by Customer Research Inc.
Barbara said she was impressed with the business from the moment she brought in her vehicle to the moment she left.
Category: Service
Review Created: 01/07/2015
This review was collected via phone interview by Customer Research Inc.
Tina said this business was fair and understanding, and they had good morals.
Category: Service
Review Created: 01/07/2015
This review was collected via phone interview by Customer Research Inc.
Cindy said the business is quick and efficient. Jose is very helpful.
Category: Service
Review Created: 01/07/2015
This review was collected via phone interview by Customer Research Inc.
Displaying Review 41 - 60 of 3200 in total
0 out of 5


Click a star to enter your rating. 5 stars is the highest.
What makes the place so great (or not) in just a few words.
format mm/dd/yyyy
About You
We only ever display the first letter of your last name.
Your email address is never published on our website. This is for verification purposes.
By clicking on the button, you agree to the Terms of Service
Send a Message