Gustafson Brothers Service Center

Reviews (2820)

rating 4.81715rating 4.81715rating 4.81715rating 4.81715rating 4.81715

Recommend?
99%

ReScore (1) Help16

rating 5.0rating 5.0rating 5.0rating 5.0rating 5.0
New
Improvement
rating 4.0rating 4.0rating 4.0rating 4.0rating 4.0
Original
19161 Gothard Street
Huntington Beach, CA 92648
(714) 847-5600
About Full service and auto repair serving Huntington Beach, Fountain Valley, Newport Beach, and all surrounding Orange County California communities
Latest Reviews for Gustafson Brothers Service Center
Suzanne said her vehicle was done quickly and the price was reasonable.
Category: Service
Review Created: 03/12/2014
This review was collected via phone interview by Customer Research Inc.
Victor said this business was one day late completing the repair but he did not elaborate as to why.
Category: Service
Review Created: 03/12/2014
This review was collected via phone interview by Customer Research Inc.
Melissa said this business does a good job but said the oil change was supposed to take a couple of hours and ended up taking the entire day. She did not elaborate as to why. She said she is not completely satisfied with the communication because no one contacted her to let her know when the vehicle would be ready and she had to contact them.
Category: Service
Review Created: 03/12/2014
This review was collected via phone interview by Customer Research Inc.
Dirk said they always do the work they are supposed to do. They have his vehicle back on time and it is always clean.
Category: Service
Review Created: 03/12/2014
This review was collected via phone interview by Customer Research Inc.
Patty said they do a good job, they are friendly and thorough at this business.
Category: Service
Review Created: 03/11/2014
This review was collected via phone interview by Customer Research Inc.
Rene said they are always courteous and Jose is always good to him.
Category: Service
Review Created: 03/11/2014
This review was collected via phone interview by Customer Research Inc.
Chris said he asked the business for a tire rotation as well as other repairs. The receipt he received said he had a tire rotation performed on his vehicle but there was no tire rotation performed. He is unsure wether or not he paid for the tire rotation. He is just going to do the tire rotation himself. It would be too much of a hassle for him to go back to the business for just a tire rotation.
Category: Service
Review Created: 03/11/2014
This review was collected via phone interview by Customer Research Inc.
Chuck said this facility provides outstanding service.
Category: Service
Review Created: 03/11/2014
This review was collected via phone interview by Customer Research Inc.
Scott said the business has a fantastic mechanic. He had brought the vehicle in thinking he would have to have the engine replaced in it. The mechanic was able to make a few changes and the engine has been working just fine ever since.
Category: Service
Review Created: 03/11/2014
This review was collected via phone interview by Customer Research Inc.
Diana said they were very efficient and got everything done. They were happy and friendly.
Category: Service
Review Created: 03/11/2014
This review was collected via phone interview by Customer Research Inc.
Tim said so far everything seems to be fine, however, he is going to need a month to be able to tell for sure that the work is holding up.
Category: Service
Review Created: 03/11/2014
This review was collected via phone interview by Customer Research Inc.
Erica said Julie Ann was really good and personable. She mentioned the business did a great job and she could not be any happier.
Category: Service
Review Created: 03/11/2014
This review was collected via phone interview by Customer Research Inc.
Tom said they did a fine job. The woman that always helps him is very thorough and does a great job. Although, he is unsure of her name. She was very polite, helpful and always does her best. He recommends this business to his son and daughter. This business always does a top notch job.
Category: Service
Review Created: 03/11/2014
This review was collected via phone interview by Customer Research Inc.
Kristi said they are always fabulous, really great, very professional, and timely.
Category: Service
Review Created: 03/11/2014
This review was collected via phone interview by Customer Research Inc.
Richard said everything was quick, clean, and very comfortable.
Category: Service
Review Created: 03/11/2014
This review was collected via phone interview by Customer Research Inc.
Kristy said they were fabulous and were very helpful. Someone from the business helped her with her dead battery when he had nothing to gain, is what had her decide to come there.
Category: Service
Review Created: 03/11/2014
This review was collected via phone interview by Customer Research Inc.
William said the visit went well. The pickup time was the only problem because he sat waiting for about a half hour. He did not elaborate as to why.
Category: Service
Review Created: 03/11/2014
This review was collected via phone interview by Customer Research Inc.
Jeff said the business was fair and could not be any better.
Category: Service
Review Created: 03/11/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Ryan G. on 03/06/2014
Ryan said he continues to come back to this business because of good work done on prior service visits.
Category: Service
Review Created: 03/06/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Jennifer M. on 03/06/2014
Jennifer said this business has good, fast customer service. There were no delays and they were very quick.
Category: Service
Review Created: 03/06/2014
This review was collected via phone interview by Customer Research Inc.
Displaying Review 41 - 60 of 2820 in total
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