Gustafson Brothers Service Center

Reviews (2997)

rating 4.8196029rating 4.8196029rating 4.8196029rating 4.8196029rating 4.8196029

Recommend?
99%

ReScore (2) Help16

rating 5.0rating 5.0rating 5.0rating 5.0rating 5.0
New
Improvement
rating 3.5rating 3.5rating 3.5rating 3.5rating 3.5
Original
19161 Gothard Street
Huntington Beach, CA 92648
(714) 847-5600
About Full service and auto repair serving Huntington Beach, Fountain Valley, Newport Beach, and all surrounding Orange County California communities
Latest Reviews for Gustafson Brothers Service Center
Steve said this business has great communication. They are easy to deal with and they are nice.
Category: Service
Review Created: 08/15/2014
This review was collected via phone interview by Customer Research Inc.
Robin said the business could serve her better by giving her the correct information in regards to getting her registration. She was told by the business to go to AAA and that was incorrect. AAA told her that it would be sent electronically to her through the mail so it was a wasted trip for her.
Category: Service
Review Created: 08/15/2014
This review was collected via phone interview by Customer Research Inc.
Mark said the employee who helped him did a good job and she was very pleasant. She really went out of her way to make sure his vehicle was done sooner rather than later.
Category: Service
Review Created: 07/29/2014
This review was collected via phone interview by Customer Research Inc.
Curt said the service at this business was good. He said the service advisor was good.
Category: Service
Review Created: 07/29/2014
This review was collected via phone interview by Customer Research Inc.
Chris said that they did what they promised they would do. The personnel were responsive and timely. He said that this business exceeded his expectations and went above and beyond for him. They even gave him a rental vehicle for free.
Category: Service
Review Created: 07/28/2014
This review was collected via phone interview by Customer Research Inc.
Dan said when his vehicle was done, the business pulled it to the front. He had to wait for the service advisor to come with the paper work, which took 10 minutes. He said he would rather have his vehicle brought to the front when it is ready. For them to serve him better, they should put blinds on the windows in the waiting room because of the bright sun in the mornings.
Category: Service
Review Created: 07/28/2014
This review was collected via phone interview by Customer Research Inc.
Denise said she had an oil change and smog check done at this business. She dropped off her vehicle at 10:00 am then she was taken home. She picked up her vehicle at 2:30 pm, which took a good portion of the day. There was a lack of communication about the time. They did great and the staff was awesome.
Category: Service
Review Created: 07/28/2014
This review was collected via phone interview by Customer Research Inc.
Lauren said they were very friendly, helpful and they handled everything professionally. They're doing a great job.
Category: Service
Review Created: 07/28/2014
This review was collected via phone interview by Customer Research Inc.
Doug said everything was really good. For higher expectations, they would have to blow him away.
Category: Service
Review Created: 07/28/2014
This review was collected via phone interview by Customer Research Inc.
Many said everyone was very helpful and nice to deal with. He will continue to take his vehicle back in for all of his service needs.
Category: Service
Review Created: 07/28/2014
This review was collected via phone interview by Customer Research Inc.
Pamela said she's been going there for about 30 years. Ron is a good guy. She would like them to continue providing wonderful service.
Category: Service
Review Created: 07/28/2014
This review was collected via phone interview by Customer Research Inc.
Nancy said she appreciated how knowledgeable the business was and their willingness to make sure the work was done right.
Category: Service
Review Created: 07/25/2014
This review was collected via phone interview by Customer Research Inc.
Spoke with Kamie. She said the business did everything they said they would do and everything was done right.
Category: Service
Review Created: 07/25/2014
This review was collected via phone interview by Customer Research Inc.
Frank said this is his third visit to the business. He said they do a fine job.
Category: Service
Review Created: 07/25/2014
This review was collected via phone interview by Customer Research Inc.
Kerry said the service advisor went out of his way to help fix the vehicle and everything went by really quickly.
Category: Service
Review Created: 07/24/2014
This review was collected via phone interview by Customer Research Inc.
Peggy said she thought it was Julie who helped her. She was really nice and explained everything really well.
Category: Service
Review Created: 07/24/2014
This review was collected via phone interview by Customer Research Inc.
Linda said the business always does a good job.
Category: Service
Review Created: 07/24/2014
This review was collected via phone interview by Customer Research Inc.
Kandice said this business was really flexible and they were willing to go the extra mile.
Category: Service
Review Created: 07/24/2014
This review was collected via phone interview by Customer Research Inc.
Kerry said she is along time customer at this business, they are efficient and take care of their customers.
Category: Service
Review Created: 07/24/2014
This review was collected via phone interview by Customer Research Inc.
Pyrrha said she has to go back to this business to finish the small certification because it was half done.
Category: Service
Review Created: 07/24/2014
This review was collected via phone interview by Customer Research Inc.
Displaying Review 41 - 60 of 2997 in total
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