Gustafson Brothers Service Center

Reviews (3066)

rating 4.820786rating 4.820786rating 4.820786rating 4.820786rating 4.820786

Recommend?
99%

ReScore (2) Help16

rating 5.0rating 5.0rating 5.0rating 5.0rating 5.0
New
Improvement
rating 3.5rating 3.5rating 3.5rating 3.5rating 3.5
Original
19161 Gothard Street
Huntington Beach, CA 92648
(714) 847-5600
About Full service and auto repair serving Huntington Beach, Fountain Valley, Newport Beach, and all surrounding Orange County California communities
Latest Reviews for Gustafson Brothers Service Center
Spoke with Allen. He said his vehicle works great. This business always does good work, has fair prices and does what they say they are going to do.
Category: Service
Review Created: 09/26/2014
This review was collected via phone interview by Customer Research Inc.
Mark said the facility got things done on time and they detailed his vehicle for free.
Category: Service
Review Created: 09/25/2014
This review was collected via phone interview by Customer Research Inc.
Lynne said the business did a very good job.
Category: Service
Review Created: 09/25/2014
This review was collected via phone interview by Customer Research Inc.
Jeanne said she was in and out quickly with no hassles.
Category: Service
Review Created: 09/25/2014
This review was collected via phone interview by Customer Research Inc.
Matt said he was extremely impressed with the personal assistance this business provided. They had a clean and organized facility.
Category: Service
Review Created: 09/25/2014
This review was collected via phone interview by Customer Research Inc.
Melissa said she is happy with the business, the repair was done quickly and she was given a tour of the facility.
Category: Service
Review Created: 09/24/2014
This review was collected via phone interview by Customer Research Inc.
Spoke with Pam. She said the business has always been good to them every time they have gone there.
Category: Service
Review Created: 09/24/2014
This review was collected via phone interview by Customer Research Inc.
Jake said this business is really convenient for him and they got the work done quickly.
Category: Service
Review Created: 09/24/2014
This review was collected via phone interview by Customer Research Inc.
Terri said she appreciated that she did not have to wait too long for her vehicle. They were efficient, the price was good and the customer service was great. She suggested they could serve her better by lowering the price for the diagnostic. She also suggested they could serve her better by letting her speak to the technician who is going to work on her vehicle instead of going through the service advisor.
Category: Service
Review Created: 09/24/2014
This review was collected via phone interview by Customer Research Inc.
Jack said Jose is great. Everything at this business is great and he loves them. He has never been disappointed by them. He suggested they could serve him better by lowering their prices.
Category: Service
Review Created: 09/24/2014
This review was collected via phone interview by Customer Research Inc.
Crista said they were great with the customer service, delivered her vehicle earlier than promised, and there were no surprises. She stated if she needed to she would use them again. They exceeded her expectations.
Category: Service
Review Created: 09/24/2014
This review was collected via phone interview by Customer Research Inc.
Neil said he has been using this business since 1974 and they have always done outstanding work.
Category: Service
Review Created: 09/23/2014
This review was collected via phone interview by Customer Research Inc.
Craig said the vehicle was not ready as promised. It was delayed a day because the person performing the service was out and no one else know how to get things going.
Category: Service
Review Created: 09/23/2014
This review was collected via phone interview by Customer Research Inc.
Jennifer said she went back to this business after they initially fixed her vehicle. They did something else for her free of charge and she appreciated it. She would absolutely recommend them to others.
Category: Service
Review Created: 09/23/2014
This review was collected via phone interview by Customer Research Inc.
Terry said this business does a fine job.
Category: Service
Review Created: 09/23/2014
This review was collected via phone interview by Customer Research Inc.
Paul said his family uses the business. They are confident and they do not sugar coat things. They listen and they take care of business. He said he is extremely pleased on how they take care of his classic vehicle.
Category: Service
Review Created: 09/23/2014
This review was collected via phone interview by Customer Research Inc.
Colette said it was her first experience. They asked for her name 3 times and they still didn't get it right. She suggests to have people that can listen and to be more courteous.
Category: Service
Review Created: 09/23/2014
This review was collected via phone interview by Customer Research Inc.
Sue said this business has always been good.
Category: Service
Review Created: 09/23/2014
This review was collected via phone interview by Customer Research Inc.
Spoke with Ann. She said they have been with them for a long time and Jose looks out for them. She has never had a problem and they're always up front about the costs.
Category: Service
Review Created: 09/23/2014
This review was collected via phone interview by Customer Research Inc.
Darrel said he is satisfied and happy they washed his vehicle.
Category: Service
Review Created: 09/23/2014
This review was collected via phone interview by Customer Research Inc.
Displaying Review 41 - 60 of 3066 in total
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