Gustafson Brothers Service Center

Reviews (3341)

rating 4.8217375rating 4.8217375rating 4.8217375rating 4.8217375rating 4.8217375

Recommend?
99%

ReScore (2) Help16

rating 5.0rating 5.0rating 5.0rating 5.0rating 5.0
New
Improvement
rating 3.5rating 3.5rating 3.5rating 3.5rating 3.5
Original
19161 Gothard Street
Huntington Beach, CA 92648
(714) 847-5600
About Full service and auto repair serving Huntington Beach, Fountain Valley, Newport Beach, and all surrounding Orange County California communities
Latest Reviews for Gustafson Brothers Service Center
Jennifer said this business had excellent service. They had the vehicle done when promised and at the price they said it would be. She said she was also surprised that they washed her vehicle.
Category: Service
Review Created: 04/27/2015
This review was collected via phone interview by Customer Research Inc.
Lida said she is happy with her service from the business. They are very nice and the experience was very good. She likes visiting them.
Category: Service
Review Created: 04/27/2015
This review was collected via phone interview by Customer Research Inc.
Charlie said he has been going to this business for 23 years and has several family members he has recommended that go there as well. He really likes the employees there and the only thing they could do to serve him better is offer a courtesy vehicle for customers that do not live close by.
Category: Service
Review Created: 04/27/2015
This review was collected via phone interview by Customer Research Inc.
Jolene said this business did everything well. She did have two issues on her vehicle when she brought it in, and one of the two of the issues was not done right. She had to order a part through another business,and this was time consuming.
Category: Service
Review Created: 04/27/2015
This review was collected via phone interview by Customer Research Inc.
Eric said this business always does a good job.
Category: Service
Review Created: 04/27/2015
This review was collected via phone interview by Customer Research Inc.
Derynne said this business did what they said they were going to do. They were expedient.
Category: Service
Review Created: 04/23/2015
This review was collected via phone interview by Customer Research Inc.
Larry said this business did a good job overall. He told this business he needed his vehicle ready by 3:00 pm, but when he called to see if it was ready, he was informed that it was still being worked on.This business should be more punctual.
Category: Service
Review Created: 04/21/2015
This review was collected via phone interview by Customer Research Inc.
Fernando said the service was great. He has a good relationship with the staff. They let him know what has to be done before they do it and get it done in a timely manner. He also likes the shuttle to and from the business.
Category: Service
Review Created: 04/21/2015
This review was collected via phone interview by Customer Research Inc.
Fred said everything was fine with his service, and he was in and out quickly.
Category: Service
Review Created: 04/21/2015
This review was collected via phone interview by Customer Research Inc.
Kathleen said she had never been to this business before and they were really nice. She did not like how she had to wait for someone to come out. Her service advisor was nice and they had good communication with her. She would like them to serve her better by not having waiting. It was confusing for her and she did not know where to park her vehicle.
Category: Service
Review Created: 04/21/2015
This review was collected via phone interview by Customer Research Inc.
Mary said she was happy with the service.
Category: Service
Review Created: 04/21/2015
This review was collected via phone interview by Customer Research Inc.
Fred said he loves this business. He has used them for 25 years.
Category: Service
Review Created: 04/21/2015
This review was collected via phone interview by Customer Research Inc.
Michael said he is happy and satisfied with this business. He had to wait a little while but he understood why.
Category: Service
Review Created: 04/21/2015
This review was collected via phone interview by Customer Research Inc.
Mark said they set expectations and they met them. They did a great job.
Category: Service
Review Created: 04/20/2015
This review was collected via phone interview by Customer Research Inc.
Danny said the business got the job done on his vehicle and it was a good job. The business is conveniently located for him.
Category: Service
Review Created: 04/20/2015
This review was collected via phone interview by Customer Research Inc.
Karen said that this business has great service but the vehicle is never done in their time frame. The vehicle was there for over three hours and they did not give her any reason for the delay.
Category: Service
Review Created: 04/20/2015
This review was collected via phone interview by Customer Research Inc.
Dione said she has never had a bad experience at the business. Ruben and Jose always take good care of her vehicle.
Category: Service
Review Created: 04/20/2015
This review was collected via phone interview by Customer Research Inc.
Rene said the staff was courteous. They serviced his vehicle in a timely manner and it was great.
Category: Service
Review Created: 04/20/2015
This review was collected via phone interview by Customer Research Inc.
Kay said she has been going to this business for many years. They were always so nice, helpful, prompt, and trustworthy. The vehicle was finished in perfect timing. She recommends them to others all the time and she is glad they are there.
Category: Service
Review Created: 04/20/2015
This review was collected via phone interview by Customer Research Inc.
Christy said this business gave great service. They were clean and easy.
Category: Service
Review Created: 04/20/2015
This review was collected via phone interview by Customer Research Inc.
Displaying Review 41 - 60 of 3341 in total
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