Gustafson Brothers Service Center


Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

4088 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5rating 3.5rating 3.5
99% Would Recommend
Latest Review 4 days ago
Blas T. on 07/07/2016
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Blas said she was happy. Everything was fine.
Category: Service
Review Created: 07/07/2016
This review was collected via phone interview by Customer Research Inc.
Irene H. on 07/07/2016
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Irene said this business was able to get her in quickly without an appointment and they completed her vehicle quickly.
Category: Service
Review Created: 07/07/2016
This review was collected via phone interview by Customer Research Inc.
John S. on 07/02/2016
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John said he thought this business did a good job on his service.
Category: Service
Review Created: 07/02/2016
This review was collected via phone interview by Customer Research Inc.
Shawn V. on 07/02/2016
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Shawn said the staff at this business is courteous and they do good work. His vehicle ended up taking an hour longer to complete than they had initially anticipated and he was not given a reason for the delay.
Category: Service
Review Created: 07/02/2016
This review was collected via phone interview by Customer Research Inc.
Travis V. on 07/02/2016
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Travis said everything went well at the business. There was a one day delay with is vehicle due to parts.
Category: Service
Review Created: 07/02/2016
This review was collected via phone interview by Customer Research Inc.
Jay G. on 07/01/2016
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Jay said his service was good.
Category: Service
Review Created: 07/01/2016
This review was collected via phone interview by Customer Research Inc.
Zachaery B. on 06/29/2016
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Zachaery said the staff was personable. His service advisor gave him a quote on the service and the cost came in at less than what had been quoted so they are trustworthy.
Category: Service
Review Created: 06/29/2016
This review was collected via phone interview by Customer Research Inc.
Michael A. on 06/29/2016
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Michael said Eric, an employee at the front desk, and all of the other employees he has dealt with so far have been very customer service-oriented. They could have been a little faster at finishing his vehicle but he knows they were waiting for parts. He would like them to keep being easy to get a hold of and easy to deal with.
Category: Service
Review Created: 06/29/2016
This review was collected via phone interview by Customer Research Inc.
Kathi N. on 06/29/2016
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Kathi said the business always does things in a timely manner. Their quality of service is great and so is their customer service, but the best quality of all is their honesty.
Category: Service
Review Created: 06/29/2016
This review was collected via phone interview by Customer Research Inc.
Parnell W. on 06/28/2016
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Parnell said he had no problems with this business.
Category: Service
Review Created: 06/28/2016
This review was collected via phone interview by Customer Research Inc.
Michael W. on 06/28/2016
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Michael said Fernando was super helpful and knowledgeable. The estimate was fair and they gave him a rental vehicle. His vehicle was ready when promised and everything went very smooth and his vehicle is running very good.
Category: Service
Review Created: 06/28/2016
This review was collected via phone interview by Customer Research Inc.
Jerry M. on 06/28/2016
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Jerry said the service was good at the business.
Category: Service
Review Created: 06/28/2016
This review was collected via phone interview by Customer Research Inc.
Ryan F. on 06/28/2016
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Ryan said the business had really good communication.
Category: Service
Review Created: 06/28/2016
This review was collected via phone interview by Customer Research Inc.
Mike G. on 06/28/2016
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Mike said he had to take his vehicle in for a small problem and that was fine with him.
Category: Service
Review Created: 06/28/2016
This review was collected via phone interview by Customer Research Inc.
Sean M. on 06/28/2016
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Sean said everything went smoothly and they were in contact with him the whole time.
Category: Service
Review Created: 06/28/2016
This review was collected via phone interview by Customer Research Inc.
Christine D. on 06/28/2016
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Christine said the business is very thorough, and she appreciates what they do.
Category: Service
Review Created: 06/28/2016
This review was collected via phone interview by Customer Research Inc.
Sam B. on 06/28/2016
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Sam said his overall experience was great, and it went smoothly. Eric was really good.
Category: Service
Review Created: 06/28/2016
This review was collected via phone interview by Customer Research Inc.
Carol G. on 06/28/2016
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Carol said the mechanical work done by the business was very good and always is. She needed some body work done and they told her they would get the parts for that. After 2 or 3 weeks she gave up on them and took her vehicle to the dealership for the body work. They did not tell her they could not do the work or get the parts.
Category: Service
Review Created: 06/28/2016
This review was collected via phone interview by Customer Research Inc.
Carla M. on 06/28/2016
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Carla said she was very pleased with the service from the business. Her vehicle was ready 2 days earlier than promised. She liked her email and text status updates regarding the repairs. She also wanted to make note that there was a young gentleman who was helping her to find an after market tail light for her vehicle and after weeks of thorough research she felt confident he did the best he could for her and she was comfortable with their decision to buy straight from the dealership. He did an excellent job. She also appreciated the smog check. That was a delightful surprise. It avoided unnecessary steps for her with the registration of her vehicle. For all these reasons stated she had a wonderful experience with the business.
Category: Service
Review Created: 06/28/2016
This review was collected via phone interview by Customer Research Inc.
Barbara F. on 06/27/2016
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Barbara said the service provided by this business was accurate, timely and thorough.
Category: Service
Review Created: 06/27/2016
This review was collected via phone interview by Customer Research Inc.
Displaying Review 41 - 60 of 4088 in total