Gustafson Brothers Service Center

Reviews (3055)

rating 4.8205061rating 4.8205061rating 4.8205061rating 4.8205061rating 4.8205061

Recommend?
99%

ReScore (2) Help16

rating 5.0rating 5.0rating 5.0rating 5.0rating 5.0
New
Improvement
rating 3.5rating 3.5rating 3.5rating 3.5rating 3.5
Original
19161 Gothard Street
Huntington Beach, CA 92648
(714) 847-5600
About Full service and auto repair serving Huntington Beach, Fountain Valley, Newport Beach, and all surrounding Orange County California communities
Latest Reviews for Gustafson Brothers Service Center
Neil said he has been using this business since 1974 and they have always done outstanding work.
Category: Service
Review Created: 09/23/2014
This review was collected via phone interview by Customer Research Inc.
Craig said the vehicle was not ready as promised. It was delayed a day because the person performing the service was out and no one else know how to get things going.
Category: Service
Review Created: 09/23/2014
This review was collected via phone interview by Customer Research Inc.
Jennifer said she went back to this business after they initially fixed her vehicle. They did something else for her free of charge and she appreciated it. She would absolutely recommend them to others.
Category: Service
Review Created: 09/23/2014
This review was collected via phone interview by Customer Research Inc.
Terry said this business does a fine job.
Category: Service
Review Created: 09/23/2014
This review was collected via phone interview by Customer Research Inc.
Paul said his family uses the business. They are confident and they do not sugar coat things. They listen and they take care of business. He said he is extremely pleased on how they take care of his classic vehicle.
Category: Service
Review Created: 09/23/2014
This review was collected via phone interview by Customer Research Inc.
Colette said it was her first experience. They asked for her name 3 times and they still didn't get it right. She suggests to have people that can listen and to be more courteous.
Category: Service
Review Created: 09/23/2014
This review was collected via phone interview by Customer Research Inc.
Sue said this business has always been good.
Category: Service
Review Created: 09/23/2014
This review was collected via phone interview by Customer Research Inc.
Spoke with Ann. She said they have been with them for a long time and Jose looks out for them. She has never had a problem and they're always up front about the costs.
Category: Service
Review Created: 09/23/2014
This review was collected via phone interview by Customer Research Inc.
Darrel said he is satisfied and happy they washed his vehicle.
Category: Service
Review Created: 09/23/2014
This review was collected via phone interview by Customer Research Inc.
Anna said this business was fantastic and marvelous, and everybody was awesome. She said her service advisor was wonderful. The business was so good that she does not have any recommendations for them to improve. They gave her a ride home and back, which was absolutely lovely.
Category: Service
Review Created: 09/23/2014
This review was collected via phone interview by Customer Research Inc.
Michelle said the employees at the business are friendly. They answer all of her questions and finish the job in a timely manner.
Category: Service
Review Created: 09/23/2014
This review was collected via phone interview by Customer Research Inc.
Terry said the business is great and the service she receives from Jose Perez is the reason she used the business this time. They could not resolve the unspecified issue, so there was no work performed on her vehicle. She stated that the issue has been on going and does not fault the business for not being able to help her.
Category: Service
Review Created: 09/23/2014
This review was collected via phone interview by Customer Research Inc.
Ryan said he and his family have used this business for almost 20 years. He never has to take a vehicle back after service.
Category: Service
Review Created: 09/23/2014
This review was collected via phone interview by Customer Research Inc.
Chuck said he gets personal service even though it is a big business. They attended to him personally. He stated his vehicle was not ready when promised because a switch had to be ordered, but he did not elaborate as to the length of the delay.
Category: Service
Review Created: 09/23/2014
This review was collected via phone interview by Customer Research Inc.
Alex said everything went perfect with this business.
Category: Service
Review Created: 09/23/2014
This review was collected via phone interview by Customer Research Inc.
Paul said they did what they said they would and were done when promised.
Category: Service
Review Created: 09/23/2014
This review was collected via phone interview by Customer Research Inc.
Ann said she always receives good service. The business got her in right away because her starter died. She was not told that her vehicle needed an oil change, so she has to make another appointment for that service.
Category: Service
Review Created: 09/23/2014
This review was collected via phone interview by Customer Research Inc.
Caroline said this business was wonderful in all aspects. She said they had great customer service, were honest, thorough on the evaluation of the vehicle, and gave helpful information. The service advisor answered all questions and explained things clearly. She would absolutely recommend them to others.
Category: Service
Review Created: 08/29/2014
This review was collected via phone interview by Customer Research Inc.
Mark said he was very happy with this experience. This business was very busy but they still squeezed him in, which he appreciated.
Category: Service
Review Created: 08/27/2014
This review was collected via phone interview by Customer Research Inc.
Tafoya said she is very happy with this business' service.
Category: Service
Review Created: 08/27/2014
This review was collected via phone interview by Customer Research Inc.
Displaying Review 41 - 60 of 3055 in total
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