Gustafson Brothers Service Center

Reviews (1908)

rating 4.82234rating 4.82234rating 4.82234rating 4.82234rating 4.82234

Recommend?
99%

ReScore (1) Help16

rating 5.0rating 5.0rating 5.0rating 5.0rating 5.0
New
Improvement
rating 4.0rating 4.0rating 4.0rating 4.0rating 4.0
Original
19161 Gothard Street
Huntington Beach, CA 92648
(714) 847-5600
About Full service and auto repair serving Huntington Beach, Fountain Valley, Newport Beach, and all surrounding Orange County California communities

Latest Reviews for Gustafson Brothers Service Center

Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
Mark R. in CA on 12/03/2012
Mark said this business does good work. He had been to this business before and liked them enough to return. He added the staff is very professional and friendly. The place is clean.
Category: Service
Review Created: 12/03/2012
This review was collected via phone interview by Customer Research Inc.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
Dick B. in CA on 12/03/2012
Dick was very satisfied with his experience at this facility. He chose not to evaluate the organization, facility, and team members at this time because he has not had enough experience at this business. This business could serve him better by responding to his request for a quote on a few items he is looking to have repaired. He said he has been looking for a good, reliable facility for a while now and because of his experience at this business he feels that he found the place he has been looking for.
Category: Service
Review Created: 12/03/2012
This review was collected via phone interview by Customer Research Inc.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
Don C. in CA on 12/03/2012
Don said the business finished the vehicle before the estimated time. He also noted the business could serve him better by having a greeter to direct the customer as they pull up. Don chose not to elaborate on how he heard about this business.
Category: Service
Review Created: 12/03/2012
This review was collected via phone interview by Customer Research Inc.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
Richard C. in CA on 12/03/2012
Richard said the work was excellent as always and the people there were excellent.
Category: Service
Review Created: 12/03/2012
This review was collected via phone interview by Customer Research Inc.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
Patty C. in CA on 12/03/2012
Patty said this business is kind, courteous and they do good work.
Category: Service
Review Created: 12/03/2012
This review was collected via phone interview by Customer Research Inc.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
Irving G. in CA on 12/03/2012
Irving said everything at this business went quickly and the repairs were done correctly. He is overall very satisfied with this business.
Category: Service
Review Created: 12/03/2012
This review was collected via phone interview by Customer Research Inc.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
Maryam M. in CA on 12/03/2012
Maryam said she loved Julianne for being upfront with the explanation of repairs needed. She liked that this business is really good about treating the customer with respect in explaining the different options available, such as used parts for example.
Category: Service
Review Created: 12/03/2012
This review was collected via phone interview by Customer Research Inc.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
Alex M. in CA on 12/03/2012
Alex said he got everything he wanted them to do. He said he felt the communication was a little rushed but it was okay. They could serve him better by letting him know at the beginning what they were going to do to his vehicle. He mentioned he was a little concerned with not knowing but they did explain everything to him afterwards.
Category: Service
Review Created: 12/03/2012
This review was collected via phone interview by Customer Research Inc.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
Jack S. in CA on 12/03/2012
Spoke with Jeanette. She said the business does an excellent job and the staff is always very friendly. She mentioned when the staff sees her husband out, they are always very respectful. She is a repeat customer.
Category: Service
Review Created: 12/03/2012
This review was collected via phone interview by Customer Research Inc.
Rating
rating 5rating 5rating 5rating 5rating 5
Would
Recommend?
Yes
Verified by SureCritic
Robert S. in CA on 12/03/2012
Spoke with Mary. She said she has always been happy with the service this business provides. This business has always provided good work on her vehicle no matter when or what service was being performed.
Category: Service
Review Created: 12/03/2012
This review was collected via phone interview by Customer Research Inc.
Displaying Review 631 - 640 of 1908 in total
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