Gustafson Brothers Service Center

Reviews (3296)

rating 4.8212344rating 4.8212344rating 4.8212344rating 4.8212344rating 4.8212344

Recommend?
99%

ReScore (2) Help16

rating 5.0rating 5.0rating 5.0rating 5.0rating 5.0
New
Improvement
rating 3.5rating 3.5rating 3.5rating 3.5rating 3.5
Original
19161 Gothard Street
Huntington Beach, CA 92648
(714) 847-5600
About Full service and auto repair serving Huntington Beach, Fountain Valley, Newport Beach, and all surrounding Orange County California communities
Latest Reviews for Gustafson Brothers Service Center
Dale said the service was good.
Category: Service
Review Created: 12/23/2014
This review was collected via phone interview by Customer Research Inc.
Robert said they did a pretty good job and were friendly but he was not satisfied with the quality of work performed on his vehicle. They did an oil change, but they overfilled the oil container. They went about one quarter of oil over the max line. He would recommend they fill the oil to the proper place and also provide food for customers in the customer waiting area.
Category: Service
Review Created: 12/22/2014
This review was collected via phone interview by Customer Research Inc.
Katherine said they did a great job and in a timely manner.
Category: Service
Review Created: 12/20/2014
This review was collected via phone interview by Customer Research Inc.
Eric said that he found a tear in the backseat of his vehicle.
Category: Service
Review Created: 12/19/2014
This review was collected via phone interview by Customer Research Inc.
Wayne said they always do a good job. They are fast and thorough.
Category: Service
Review Created: 12/19/2014
This review was collected via phone interview by Customer Research Inc.
Emilia said the business has good customer service.
Category: Service
Review Created: 12/19/2014
This review was collected via phone interview by Customer Research Inc.
Sarenity said everyone was really nice. Her service advisor called her and kept her informed during the service.
Category: Service
Review Created: 12/18/2014
This review was collected via phone interview by Customer Research Inc.
Spoke with Daniel. He said he had a really good experience with this business.
Category: Service
Review Created: 12/18/2014
This review was collected via phone interview by Customer Research Inc.
Suzanne said the business provided good customer service and reliable communication. She returned to the business the next morning and the employee she spoke with disagreed on the problem that arose the previous day after she received her vehicle. She chose not to be more specific. She said Elsa was very nice and treated her well.
Category: Service
Review Created: 12/17/2014
This review was collected via phone interview by Customer Research Inc.
Deborah said this business provides wonderful, quick and friendly service. She said Elsa and the receptionist do a great job. The place of business is very clean.
Category: Service
Review Created: 12/16/2014
This review was collected via phone interview by Customer Research Inc.
Shaneen said her experience was great. Everyone was nice and professional, and handled what needed to be done. The price was also fair.
Category: Service
Review Created: 12/15/2014
This review was collected via phone interview by Customer Research Inc.
Jeff said he spent $1,500 in the last two weeks. He asked for a simple oil change at no cost and they told him no.
Category: Service
Review Created: 12/15/2014
This review was collected via phone interview by Customer Research Inc.
Kevin said this business was extremely nice to him. When he came in he was very upset and they were able to calm him down. They were able to work with his budget and his time frame.
Category: Service
Review Created: 12/15/2014
This review was collected via phone interview by Customer Research Inc.
Edwina said the business is great and she enjoys going there. She always recommends them to everyone and has gone there years. They take great care of her and she trusts them to get the work done.
Category: Service
Review Created: 12/15/2014
This review was collected via phone interview by Customer Research Inc.
Jorge said this business was fast and easy. They are doing a good job.
Category: Service
Review Created: 12/12/2014
This review was collected via phone interview by Customer Research Inc.
Mike said the staff is very nice and courteous.
Category: Service
Review Created: 12/12/2014
This review was collected via phone interview by Customer Research Inc.
Mike said the business had great communication and they helped him understand everything that was going on with his vehicle.
Category: Service
Review Created: 12/12/2014
This review was collected via phone interview by Customer Research Inc.
Diane said that this business was quick and she had no problems with them.
Category: Service
Review Created: 12/12/2014
This review was collected via phone interview by Customer Research Inc.
John said the technicians are the best that he has ever gone to. The business goes above and beyond all the way to the refreshments that they serve in the waiting area.
Category: Service
Review Created: 12/11/2014
This review was collected via phone interview by Customer Research Inc.
Eric said this business had good customer service, contact and follow up. They followed through with him from start to finish and they met all of his expectations.
Category: Service
Review Created: 12/10/2014
This review was collected via phone interview by Customer Research Inc.
Displaying Review 161 - 180 of 3296 in total
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