Gustafson Brothers Service Center


Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

3986 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5rating 3.5rating 3.5
99% Would Recommend
Latest Review 5 days ago
Frank K. on 03/14/2016
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Frank said everything worked out fine with the servicing of his vehicle. The staff explained the work they performed on his vehicle.
Category: Service
Review Created: 03/14/2016
This review was collected via phone interview by Customer Research Inc.
Adam S. on 03/14/2016
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Adam said he was completely satisfied with his overall service experience, but felt the O2 sensor was a little overpriced. He really likes the people there. He said he does not feel they are arrogant. He understands they are busy and that is why they had his vehicle for three days. Possibly one of the ways they could serve him better would be if they could find a quicker way of doing things.
Category: Service
Review Created: 03/14/2016
This review was collected via phone interview by Customer Research Inc.
Phil D. on 03/12/2016
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Phil said this business finished his vehicle quickly and efficiently.
Category: Service
Review Created: 03/12/2016
This review was collected via phone interview by Customer Research Inc.
Kathryn M. on 03/12/2016
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Kathryn said she had no problems with the business, everything was easy and they were great.
Category: Service
Review Created: 03/12/2016
This review was collected via phone interview by Customer Research Inc.
Marion H. on 03/12/2016
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Marion said the business was very pleasant and efficient. The accommodations were nice and so were the people.
Category: Service
Review Created: 03/12/2016
This review was collected via phone interview by Customer Research Inc.
Barbara W. on 03/12/2016
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Barbara said this business was on time, the personnel were nice and she appreciated the shuttle service. She said she did not expect the service to be so long.
Category: Service
Review Created: 03/12/2016
This review was collected via phone interview by Customer Research Inc.
Pete W. on 03/11/2016
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Pete said his vehicle was done when he was told and this business is the best.
Category: Service
Review Created: 03/11/2016
This review was collected via phone interview by Customer Research Inc.
Nathan L. on 03/11/2016
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Nathan said this business got him in and out quickly. They gave him a good estimate and they did a very thorough check up. They did not give him a sales pitch. They just told him that he needed to fix his brakes now and that the other the issues could wait. Before he took his vehicle in, the brakes were really bad, and now he has found them to be perfect.
Category: Service
Review Created: 03/11/2016
This review was collected via phone interview by Customer Research Inc.
Steve N. on 03/11/2016
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Steve said this business was very helpful, informative and accommodating.
Category: Service
Review Created: 03/11/2016
This review was collected via phone interview by Customer Research Inc.
Dan B. on 03/04/2016
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Dan said this business was attentive and did what was promised. There was a wrong diagnosis and he had to return the vehicle, but the problem was fixed.
Category: Service
Review Created: 03/04/2016
This review was collected via phone interview by Customer Research Inc.
Stacy K. on 03/03/2016
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Stacy said the overall experience was made easy by the staff. They communicate very well. Both Eric and Jose are fantastic.
Category: Service
Review Created: 03/03/2016
This review was collected via phone interview by Customer Research Inc.
Martha E. on 03/01/2016
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Martha said they had her vehicle ready on time and provided the service she requested.
Category: Service
Review Created: 03/01/2016
This review was collected via phone interview by Customer Research Inc.
Cynthia V. on 03/01/2016
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Cynthia said she has been going to this business for a long time and they always take care of her. They can serve her better by having Starbuck's coffee inside.
Category: Service
Review Created: 03/01/2016
This review was collected via phone interview by Customer Research Inc.
John S. on 02/29/2016
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John said a gentleman name Stan that works for the business went above and beyond to help him, so he promised to bring his vehicles to the business for service and repairs.
Category: Service
Review Created: 02/29/2016
This review was collected via phone interview by Customer Research Inc.
Richard T. on 02/28/2016
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Richard said he was satisfied with everything.
Category: Service
Review Created: 02/28/2016
This review was collected via phone interview by Customer Research Inc.
Cindy M. on 02/28/2016
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Cindy said this business' customer service is always good so she always feels like she is well taken care of. They are honest and only do the work that they need to do. She has already recommended others to them.
Category: Service
Review Created: 02/28/2016
This review was collected via phone interview by Customer Research Inc.
Roy O. on 02/27/2016
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Roy said he was very pleased with the entire experience.
Category: Service
Review Created: 02/27/2016
This review was collected via phone interview by Customer Research Inc.
Ray B. on 02/27/2016
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Spoke with Mary. She said that Eric was very nice and did a great job for her.
Category: Service
Review Created: 02/27/2016
This review was collected via phone interview by Customer Research Inc.
Greg P. on 02/27/2016
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Greg said he likes Eric, his service advisor but this business needs to change their magazines.
Category: Service
Review Created: 02/27/2016
This review was collected via phone interview by Customer Research Inc.
Mary Jo J. on 02/27/2016
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Mary said they were nice and helpful. She really appreciates them giving her information on work that she has to get done. They weren't able to do the additional work that she needs, but so far the work that was done is good.
Category: Service
Review Created: 02/27/2016
This review was collected via phone interview by Customer Research Inc.
Displaying Review 161 - 180 of 3986 in total