Gustafson Brothers Service Center

Reviews (2838)

rating 4.81735rating 4.81735rating 4.81735rating 4.81735rating 4.81735

Recommend?
99%

ReScore (1) Help16

rating 5.0rating 5.0rating 5.0rating 5.0rating 5.0
New
Improvement
rating 4.0rating 4.0rating 4.0rating 4.0rating 4.0
Original
19161 Gothard Street
Huntington Beach, CA 92648
(714) 847-5600
About Full service and auto repair serving Huntington Beach, Fountain Valley, Newport Beach, and all surrounding Orange County California communities
Latest Reviews for Gustafson Brothers Service Center
Michelle said everybody was helpful, honest, fast and reliable.
Category: Service
Review Created: 01/10/2014
This review was collected via phone interview by Customer Research Inc.
Allen said this business made him feel valued as a customer.
Category: Service
Review Created: 01/10/2014
This review was collected via phone interview by Customer Research Inc.
Chuck said they did a great job. Stan and Jose stand out.
Category: Service
Review Created: 01/10/2014
This review was collected via phone interview by Customer Research Inc.
Dianne said they did a very good job and were very professional. Kathy was awesome with the follow-up and on top of things. The work looks great. Her vehicle took over a month. Beginning the work was delayed a week waiting for a claim to be filed. Her vehicle was then delayed another week waiting for the tow company to send an inspector for the damage they did.
Category: Service
Review Created: 01/10/2014
This review was collected via phone interview by Customer Research Inc.
Josh said the price was a little too high but the service was fantastic.
Category: Service
Review Created: 01/10/2014
This review was collected via phone interview by Customer Research Inc.
Spoke with Scott. He said this business does a good job.
Category: Service
Review Created: 01/10/2014
This review was collected via phone interview by Customer Research Inc.
Jim said a couple of days after service, the check engine light came on again. He will be in when he can make time.
Category: Service
Review Created: 01/10/2014
This review was collected via phone interview by Customer Research Inc.
Joseph said this business was very thorough and he was very satisfied with everything. He waited an additional week for his vehicle due to a parts delay. He appreciated their welcoming and professional attitude. He suggested they could serve him better by having the proper computer to diagnose older vehicles.
Category: Service
Review Created: 01/10/2014
This review was collected via phone interview by Customer Research Inc.
Christine said this business forgot to bolt her battery down all the way. She was driving and heard a loud noise. She heard it again a couple of days later and noticed her battery was not bolted down.
Category: Service
Review Created: 01/10/2014
This review was collected via phone interview by Customer Research Inc.
Doreen said her entire experience with this business was very pleasant and everyone was polite.
Category: Service
Review Created: 01/10/2014
This review was collected via phone interview by Customer Research Inc.
Eugene said he is more than satisfied with his overall service experience and it could not have been better. Kevin, the person he worked with, was outstanding.
Category: Service
Review Created: 01/10/2014
This review was collected via phone interview by Customer Research Inc.
Mike said everything turned out great.
Category: Service
Review Created: 01/02/2014
This review was collected via phone interview by Customer Research Inc.
Patrick said the service was exquisite. His service advisor was tremendous and he will be bringing all of his vehicles to this facility.
Category: Service
Review Created: 01/02/2014
This review was collected via phone interview by Customer Research Inc.
Spoke with Manuel. He said they did a good job.
Category: Service
Review Created: 12/31/2013
This review was collected via phone interview by Customer Research Inc.
Daric said the customer service was great and the service advisors were great. He said he wasn't completely satisfied with the overall service experience. The vehicle was towed in. They got the vehicle running, but the initial issue has returned. He tried to email the service advisor, but the email did not go through.
Category: Service
Review Created: 12/31/2013
This review was collected via phone interview by Customer Research Inc.
Tiffany said they were very professional and honest.
Category: Service
Review Created: 12/30/2013
This review was collected via phone interview by Customer Research Inc.
Stuart said Ron was very helpful. They went above and beyond to meet his needs. It was a pleasant experience.
Category: Service
Review Created: 12/30/2013
This review was collected via phone interview by Customer Research Inc.
Marilyn said they have experts for various models. The vehicle is very old. They were very honest. She received suggestions for services in the future. She stated she feels comfortable they gave her the best service and advice.
Category: Service
Review Created: 12/30/2013
This review was collected via phone interview by Customer Research Inc.
Wayne said he has used this business for 20 years and has always been pleased with the service he has received. They have diagnosed the problems and fixed them for a reasonable price.
Category: Service
Review Created: 12/27/2013
This review was collected via phone interview by Customer Research Inc.
Karen said they were very professional.
Category: Service
Review Created: 12/27/2013
This review was collected via phone interview by Customer Research Inc.
Displaying Review 161 - 180 of 2838 in total
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