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Gustafson Brothers Service Center

Average Score
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
4.0
(8 Reviews)
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Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
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Business Details

About

Full service and auto repair serving Huntington Beach, Fountain Valley, Newport Beach, and all surrounding Orange County California communities Full service and auto repair serving Huntington Beach, Fountain Valley, Newport Beach, and all surrounding Orange County California communities

Categories
Auto Repair, Auto Maintenance, Repair Shop
Contact
(714) 847-5600
No Business Hours Provided

Business Hours

* Pacific Time (US & Canada)
19161 Gothard Street Huntington Beach, CA 92648
Gustafson Brothers Service Center's Reviews
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
4.0
(8 Reviews)

LS
Lauren S.
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/27/2012
verified customer Verified Customer
Category: Service
Lauren said this business originally misdiagnosed her vehicle's issue twice. The first time she was told that her clutch was going out and she would need to replace it. The second time they stated it might be an air bubble that would need to be removed. The third and final time they told her it was just an elbow hose that was damaged and that was causing her clutch to lose power. She stated she was really scared because of the money she was going to have to spend. She was glad with the final outcome. She added that she has always recommended this business to others because she likes them but this time they worried her.
Recommended
John G. from Gustafson Brothers Service Center responded on 01/04/2013 02:01 PM
Lauren, We are a little confused by your comments. We saw the vehicle once for the transmission problem you mentioned. You described that you were having trouble shifting from 3rd to 4th gear. We tested the transmission operation and found that the clutch was slipping. We discussed replacing the clutch and some related components. We do know you were working with a friend of yours to help diagnose the problem could that be where the other recommendations were made? Please give us a call so we can make sure we are addressing all of your needs.
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