ReScore Reviews™ (2)
99% Would Recommend
Latest Review 9 days ago
Review for Gustafson Brothers Service Center
Dorene S. on 01/31/2013
Dorene said she did not have a booster seat for her child and this business could not take her home.
Review Created: 01/31/2013
This review was collected via phone interview by Customer Research Inc.
John G. at Gustafson Brothers Service Center responded on 02/01/2013
Doreen, This is absolutely correct. We require that all children be properly restrained in our shuttle vehicles. This is for their safety, and it's the law. We offered to take the car seat from the vehicle you used when you drove in with your child but unfortunately you did not use one at that time either. We do have to abide by California law, and never want to endanger the life of such precious cargo. We will be more than happy to shuttle you and child home in the future as long as you provide the proper safety restraint. I'm very sorry that we received a low score because we were following the law, and looking out for the best interest of your young child.