ReScore Reviews™ (2)
99% Would Recommend
Latest Review 7 days ago
Review for Gustafson Brothers Service Center
Daniel N. on 02/23/2013
Daniel said he waited 30 extra minutes for the vehicle without any explanation as to why. He stated he would appreciate if they estimated the time better.
Review Created: 02/23/2013
This review was collected via phone interview by Customer Research Inc.
John G. at Gustafson Brothers Service Center responded on 02/26/2013
Daniel sorry for the additional wait. We try to accommodate walk in appointments as quickly as possible. Unfortunately we did exceed our estimated completion time by 10 minutes, generally our smog checks take about 45 minutes and according to our records you were in and out in 55.