ReScore Reviews™ (2)
99% Would Recommend
Latest Review 5 days ago
Review for Gustafson Brothers Service Center
Jerry J. on 10/18/2011
Jerry said his overall experience with them was rated a 4. He was given a firm quote of $1,150. There was some mix up between Dean, his service advisor and BMW. It turned out it was going to cost him more than the quote. Dean shaved the price down for him the best he could. It still cost Jerry $1,233. Jerry understood mistakes do happen. He doesn't hold it against him. He wasn't completely satisfied with the communication with his service advisor. There had been some miscommunication between the service advisor and BMW.
Review Created: 10/18/2011
This review was collected via phone interview by Customer Research Inc.