Gustafson Brothers Service Center


Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

4266 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5rating 3.5rating 3.5
99% Would Recommend
Latest Review 6 days ago
Review for Gustafson Brothers Service Center
Darlene H. on 06/10/2013
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Darlene said they charged her $110 for a diagnostic and then she paid $400 to have her vehicle repaired because the check engine light was on. A month later the check engine light came back on and they charged her a second time for having it fixed. She is very disappointed in this business because they didn't do a good job the first time. They took advantage of her being old, but the staff was professional, finished her vehicle in a timely manner and returned it nice and clean. There was not much communication with her service advisor. She suggested they treat her like a human being, and fix her vehicle for real the first time and should not be charged twice for bringing it back in.
Category: Service
Review Created: 06/10/2013
This review was collected via phone interview by Customer Research Inc.