Gustafson Brothers Service Center

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

4203 Reviews

ReScore Reviews™ (2)

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5rating 3.5rating 3.5
99% Would Recommend
Latest Review 8 days ago
Review for Gustafson Brothers Service Center
Kevin L. on 07/03/2013
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Kevin said this business did not wash his vehicle as requested. The technician rotated the tires in the wrong direction. He said he did not realize the rotation error until he got home. He has corrected the rotation of the tires by himself. He has been satisfied with all of his visits in the past and this was the only poor visit he has ever experienced.
Category: Service
Review Created: 07/03/2013
This review was collected via phone interview by Customer Research Inc.
John G. at Gustafson Brothers Service Center responded on 07/12/2013
Kevin, we thank for the many years of loyalty with our shop but are somewhat puzzled by the experience you described. We would love to clear up any confusion on the tire rotation you may have and wash your vehicle at your earliest convenience. Please call us at 714-847-5600 at any time. Thank you.