ReScore Reviews™ (2)
99% Would Recommend
Latest Review 5 days ago
Review for Gustafson Brothers Service Center
Leroy J. on 07/19/2013
Leroy said he is unsure if this business had replaced his old parts with new Toyota parts and just assumed that this business did. This business had repaired his brakes, and ever since the repairs had been made to his vehicle it has been making a noise that did not occur before the repair. He mentioned that his business could improve on their communication skills because he does not know exactly what was done to his vehicle. When he received the bill it stated that this business had turned the rotors but when he spoke with a representative they informed him that they had only replaced the brake pads. This business could serve him better if they gave him more information about the repairs and improved on their communication.
Review Created: 07/19/2013
This review was collected via phone interview by Customer Research Inc.