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Gustafson Brothers Service Center

Average Score
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
4.0
(8 Reviews)
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
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Business Details

About

Full service and auto repair serving Huntington Beach, Fountain Valley, Newport Beach, and all surrounding Orange County California communities Full service and auto repair serving Huntington Beach, Fountain Valley, Newport Beach, and all surrounding Orange County California communities

Categories
Auto Repair, Auto Maintenance, Repair Shop
Contact
(714) 847-5600
No Business Hours Provided

Business Hours

* Pacific Time (US & Canada)
19161 Gothard Street Huntington Beach, CA 92648
Gustafson Brothers Service Center's Reviews
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
4.0
(8 Reviews)

SS
Stephanie S.
CA
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/08/2011
verified customer Verified Customer
Category: Service
Stephanie said she was not completely satisfied with the communication or the courtesy of her service advisor because he did not call to tell her what was wrong with her vehicle until after 2 pm. She would have liked for them to have called her before that. She did not elaborate as to what the problem was. This business could serve her better by offering discounts for service so she does not have to print out a coupon to receive them.
Recommended
John G. from Gustafson Brothers Service Center responded on 12/20/2011 03:59 PM
Stephanie, Sorry it took us longer then you anticipated diagnosing your car. We want to be sure we have properly identified the problem before we have you commit your time and money. Despite the time delay, we hope you are satisfied with your repairs. We completely understand about not wanting to print the coupons. We do need them to turn into our accounting department. In the future give us a heads up and we can have one printed for you.
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