Gustafson Brothers Service Center


Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

4266 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5rating 3.5rating 3.5
99% Would Recommend
Latest Review 6 days ago
Review for Gustafson Brothers Service Center
Deric F. on 01/28/2014
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Deric said when his vehicle accelerated on the freeway the dashboard rattled violently, but it has not done it since. They are usually a half an hour to an hour late. He said the business could serve him better by having better time management skills.
Category: Service
Review Created: 01/28/2014
This review was collected via phone interview by Customer Research Inc.
John G. at Gustafson Brothers Service Center responded on 02/05/2014

Deric,
Our records show that you came in for a Platinum Full Service Oil Change. This should not cause the dashboard to rattle. Are you still having trouble with it? We would also like to speak with you about the completion time. The Platinum service usually takes about an hour and it includes a complimentary car was which usually takes about 20 minutes; we show that you from start to finish the service took 1 hour and 23 minutes.

We can be reached at 714 847 5600

Thank you!