ReScore Reviews™ (2)
99% Would Recommend
Latest Review 11 days ago
Review for Gustafson Brothers Service Center
Jerrod W. on 02/14/2012
Jerrod said he felt he paid a little more money then he should have. Also Jerrod said his service advisors are always friendly.
Review Created: 02/14/2012
This review was collected via phone interview by Customer Research Inc.
John G. at Gustafson Brothers Service Center responded on 02/21/2012
Jerrod, I would love to hear from you personally regarding your recent experience. We shop ourselves regularly to make sure our pricing is in line with our peers. We also work closely with customers like yourself explaining the repairs we are going to perform in detail and get financial approval to perform the work. With that being said, we are surprised that you rated us only 3 stars because you felt like you paid more money then you should have. Please contact me at 714 847 5600, I would love to pick your brain to improve our service to others.