Gustafson Brothers Service Center


Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

4266 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5rating 3.5rating 3.5
99% Would Recommend
Latest Review 6 days ago
Review for Gustafson Brothers Service Center
Doreen D. on 02/27/2014
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Doreen said she was given a quote at another business and it was hundreds of dollars less than what this business charged. Her service advisor did not call her back like she requested and the customer service was lacking. Her oil light is still on and her previous service visit sticker was not removed so she is unsure if she got an oil change. She will not recommend the business due to her experience. The business can serve her better by being in constant communication with her as she requests and follow through.
Category: Service
Review Created: 02/27/2014
This review was collected via phone interview by Customer Research Inc.
John G. at Gustafson Brothers Service Center responded on 04/19/2014

Doreen,
We would love to see the quote from the other business so we can compare apples to apples.

I'm glad we could get that oil light resovled for you.