Gustafson Brothers Service Center


Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

4266 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5rating 3.5rating 3.5
99% Would Recommend
Latest Review 8 days ago
Review for Gustafson Brothers Service Center
Roy O. ReScore Review on 04/24/2014
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Recommended? Yes
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Mrs. Roy O. She said the issue has been resolved. She said she realized the unspecified issue was on her part and not the fault of the business.
Category: Service
Review Created: 04/19/2014
This review was collected via phone interview by Customer Research Inc.

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Roy said the business quoted him $35 and charged him about $50 for an oil change and so he was unhappy with his experience and the communication.
Category: Service
Review Created: 04/19/2014
This review was collected via phone interview by Customer Research Inc.
John G. at Gustafson Brothers Service Center responded on 04/22/2014

Roy,
Thank you for taking Jose's call. We are glad we were able to clarify that the oil change was $35, the additional cost was teh air filter.

Thank you!