H&I Automotive


Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

390 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
98% Business Response
Latest Review about 1 month ago

Shon V. on 05/26/2017
Verified badge inactive Verified
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"They haven't forgot what customer service is"
Informed every step of the way. Very friendly and knowledgeable. Just a great group of guys
Service Date: 05/17/2017
Review Created: 05/26/2017 08:16 AM
Daniel N. on 09/04/2016
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"always helpful"
have all the correct tools
Vehicle: Ford Expedition
Service Date: 08/11/2016
Review Created: 09/04/2016 02:23 PM
Kathy D. on 08/31/2016
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"Best around "
Love these guys - work is always done quickly and quality is great. Super customer service.
Vehicle: Honda Pilot
Service Date: 08/29/2016
Review Created: 08/31/2016 07:19 AM
Spencer D. at H&I Automotive responded on 08/31/2016

Thank you Kathy, we appreciate the glowing review!

Chris Marini
Operations Manager
480/985-9279
Greg S. on 08/31/2016
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Greg said he called this business last minute for an emergency. They squeezed him in, fixed the problem 100 percent and had him back on the road in 3 hours.
Vehicle: Chevrolet Silverado 2500 HD
Category: Service
Service Date: 08/26/2016
Review Created: 08/31/2016
This review was collected via phone interview by Customer Research Inc.
Jeanie S. on 08/29/2016
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"EXCELLENT CUSTOMER SERVICE!!!"
You guys are AMAZING; I'm so happy to have found your shop. Honesty, integrity, fair pricing, excellent mechanics, nice and friendly people are qualities that are few and far between out there. AND you bake chocolate chip cookies for your customers!! What more could a person want!! Thanks H&I Automotive. Jeanie Steele
Vehicle: MINI Cooper
Service Date: 08/23/2016
Review Created: 08/29/2016 10:19 AM
Spencer D. at H&I Automotive responded on 08/29/2016

Thank you Jeanie, we are glad you found us too!  Welcome to the H&I family.  We look forward to your next visit.

Chris Marini
Operations Manager
480/985-9279
Rosie B. on 08/29/2016
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Rosie said the employees at the business took really good care of her. She was satisfied with the good job they did on her vehicle, which now runs smoothly.
Vehicle: Hyundai Santa Fe
Category: Service
Service Date: 08/09/2016
Review Created: 08/29/2016
This review was collected via phone interview by Customer Research Inc.
Spencer D. at H&I Automotive responded on 08/30/2016

Thank you Rosie, we appreciate your business!

Chris Marini
Operations Manager
480/985-9279
Bob F. on 08/27/2016
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Bob said the service was excellent, and everything on the vehicle was done the right way.
Vehicle: Ford Pickup
Category: Service
Service Date: 08/24/2016
Review Created: 08/27/2016
This review was collected via phone interview by Customer Research Inc.
Spencer D. at H&I Automotive responded on 08/30/2016

Thank you Bob, we are happy you see the value of performing the work correctly

Chris Marini
Operations Manager
480/985-9279
Morgun P. on 08/27/2016
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Morgun said this business was easy to work with, they were straightforward about his vehicle.
Vehicle: Toyota Corolla
Category: Service
Service Date: 08/19/2016
Review Created: 08/27/2016
This review was collected via phone interview by Customer Research Inc.
Spencer D. at H&I Automotive responded on 08/30/2016

Thank you Morgun, we appreciate your feedback!

Chris Marini
Operations Manager
480/985-9279
Thomas P. on 08/27/2016
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Thomas said they do good work, but they are way too expensive.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 08/19/2016
Review Created: 08/27/2016
This review was collected via phone interview by Customer Research Inc.
Spencer D. at H&I Automotive responded on 08/30/2016

Thank you Thomas, I want to apologize for not showing the value for the repairs you received during your visit.  We have a standard of quality that does cost more to acheive.  I hope as time goes on, you will agree.  

Chris Marini
Operations Manager
480/985-9279
Jim T. on 08/27/2016
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Jim said everything was simple, easy and quick.
Vehicle: Chevrolet Camaro
Category: Service
Service Date: 08/09/2016
Review Created: 08/27/2016
This review was collected via phone interview by Customer Research Inc.
Spencer D. at H&I Automotive responded on 08/31/2016

Thank you Jim, I wouldn't says this is correct but we did get the job done!

Chris Marini
Operations Manager
480/985-9279
Alec F. on 08/24/2016
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Spoke with Horatio. He said the business did a good job and the communication was good.
Vehicle: Toyota Camry
Category: Service
Service Date: 08/19/2016
Review Created: 08/24/2016
This review was collected via phone interview by Customer Research Inc.
Spencer D. at H&I Automotive responded on 08/26/2016

Thank you Horatio!

Chris Marini
Operations Manager
480/985-9279
Melinda G. on 08/23/2016
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"very happy "
just want to say love all the work you did on my car, hasn't run this great since I owned it . thank u
Vehicle: Toyota Corolla
Service Date: 08/01/2016
Review Created: 08/23/2016 04:39 PM
Spencer D. at H&I Automotive responded on 08/24/2016

Thank you Melinda, we always like to hear when a customer can feel the benefit of the work we do.  See you on your next visit!

Chris Marini
Operations Manager
480/985-9279
Christine P. on 08/22/2016
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Christine said the business did a really good job.
Vehicle: Nissan Altima
Category: Service
Service Date: 08/19/2016
Review Created: 08/22/2016
This review was collected via phone interview by Customer Research Inc.
Spencer D. at H&I Automotive responded on 08/23/2016

Thank you Christine!

Chris Marini
Operations Manager
480/985-9279
Tammy S. on 08/19/2016
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"Very professional and give that personal attention"
This place has been great since day one. They got my car fixed right from the start. They even provide a free inspection with pictures of the problems. I called to make an appointment for an oil change, and they knew it was me calling and why I was calling. So professional. Keep up the great work.
Vehicle: Pontiac Firebird
Service Date: 08/10/2016
Review Created: 08/19/2016 10:15 PM
Spencer D. at H&I Automotive responded on 08/22/2016

Thank you Tammy, we are glad you like how we conduct our business.  See you on your next visit!

Chris Marini
Operations Manager
480/985-9279
Alison K. on 08/19/2016
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"Everyone treats me excellent as always."
Service is awesome!
Vehicle: Lexus RX 300
Service Date: 08/02/2016
Review Created: 08/19/2016 06:08 AM
Spencer D. at H&I Automotive responded on 08/19/2016

Short, sweet and straight to the point!  Thank you Alison!

Chris Marini
Operations Manager
480/985-9279
Mary K. on 08/18/2016
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"Van repair"
Alway s satisfied with their work. They are dedicated to do good work.
Vehicle: Chevrolet Uplander
Service Date: 08/15/2016
Review Created: 08/18/2016 06:34 PM
Spencer D. at H&I Automotive responded on 08/19/2016

Thankyou Mary, we appreciate your feedback.

Chris Marini
Operations Manager
480/985-9279
DEVERE D. on 08/15/2016
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"Honest service at a honest price"
Needed my clutch replace. H&I is the only place I trust for my vehicle maintenance. I recommend H&I to all my friends.
Vehicle: Ford Pickup
Service Date: 08/13/2016
Review Created: 08/15/2016 08:03 PM
Spencer D. at H&I Automotive responded on 08/16/2016

Thank you Devere, We are happy you allow us to keep your vehicles in great condition!

Chris Marini
Operations Manager
480/985-9279
Steve M. on 08/11/2016
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" They're very professional and thorough "
They take pride in your vehicle just like it was her own
Vehicle: Lexus RX 350
Service Date: 08/10/2016
Review Created: 08/11/2016 09:44 PM
Spencer D. at H&I Automotive responded on 08/12/2016

Thank you Steve, I'm glad our paths crossed and you are happy with our service!

Chris Marini
Operations Manager
480/985-9279
Dora O. on 08/10/2016
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"Great place to take your vehicle"
This is a place I would take my vehicle over and over. Honest, so helpful and wonderful service. I trust them.
Vehicle: Nissan Murano
Service Date: 08/03/2016
Review Created: 08/10/2016 12:55 PM
Spencer D. at H&I Automotive responded on 08/11/2016

Thank you Dora, we hope to see you again soon!

Chris Marini
Operations Manager
480/985-9279
Gabriella W. on 08/08/2016
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"Tire Balance"
Chris had my car checked out found a coolant leak didn't know I had, Thanks Chris!
Vehicle: Chevrolet Cruze
Service Date: 08/05/2016
Review Created: 08/08/2016 08:56 AM
Spencer D. at H&I Automotive responded on 08/08/2016

Thank you James,  we are glad you found us and look forward to your next visit

Chris Marini
Operations Manager
480/985-9279
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