Hall Hyundai Chesapeake


Overall Rating 4.32/5Overall Rating 4.32/5Overall Rating 4.32/5Overall Rating 4.32/5rating 4.32

678 Reviews

ReScore Reviews™ (25)

ReScore
Overall Rating 3.7999964/5Overall Rating 3.7999964/5Overall Rating 3.7999964/5rating 3.7999964rating 3.7999964
Original
Overall Rating 2.12/5Overall Rating 2.12/5rating 2.12rating 2.12rating 2.12
89% Would Recommend
100% Business Response
Latest Review about 3 hours ago
Kenneth L. on 07/24/2017
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"Hall Hyundai Service Depsrtment Rocks! Great Service and People!"
As Usual, great service and great people. I will return in the future!
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 07/20/2017
Service Type: Repair
Review Created: 07/24/2017 01:05 PM
Verified Customer on 07/22/2017
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"Great personal service"
Called before doing the work to ensure they were doing exactly what I wanted. Also called after detailing the service provided and notfying me that the car was ready for pick up.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 07/19/2017
Service Type: Repair
Review Created: 07/22/2017 02:28 PM
Olivia R., SERVICE MANAGER at Hall Hyundai Chesapeake responded on 07/24/2017

Thank you for taking the time to submit a 5 star review and leave your feedback!

Olivia Richardson
Service Director
Hall Hyundai Chesapeake
757-966-7235
ANDREA G. on 07/22/2017
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"Great people and service!"
I live a lot closer to another dealership but travel to Hall for the really awesome people they have there (Steve's the man!) and the family feel. The free coffee and hot tea is nice too:)
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 07/06/2017
Service Type: Maintenance
Review Created: 07/22/2017 07:50 AM
Olivia R., SERVICE MANAGER at Hall Hyundai Chesapeake responded on 07/22/2017

WOW!! Thank you so much for taking the time to leave your feedback and submit a 5 star review! and YES we are so proud of Steve as well, He is such an asset!

Olivia Richardson
Service Director
Hall Hyundai Chesapeake
757-966-7235
Ming Y. on 07/22/2017
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"Nice service"
Very friendly and service is fast and good. The only thing that is not so perfect is that I have to wait almost an hour to get the car ride home after dropping off my car for the service.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 07/15/2017
Service Type: Maintenance
Review Created: 07/22/2017 05:19 AM
Olivia R., SERVICE MANAGER at Hall Hyundai Chesapeake responded on 07/22/2017

Thank you for taking the time to submit a review and your feedback! Your feedback is the key to our success!!

Olivia Richardson
Service Director
Hall Hyundai Chesapeake
757-966-7235
Melanie M. on 07/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional"
Hall is willing to make things right and staff is friendly and approachable.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 07/12/2017
Service Type: Repair
Review Created: 07/21/2017 01:41 PM
Olivia R., SERVICE MANAGER at Hall Hyundai Chesapeake responded on 07/21/2017

Thank you for taking the time to submit a 5 star review!

Olivia Richardson
Service Director
Hall Hyundai Chesapeake
757-966-7235
Thomas P. on 07/19/2017
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"Xyz"
Good job
Vehicle: 2014 Hyundai Accent
Category: Service
Service Date: 07/17/2017
Service Type: Repair
Review Created: 07/19/2017 03:57 PM
Olivia R., SERVICE MANAGER at Hall Hyundai Chesapeake responded on 07/20/2017

Thank you for taking the time to submit a 5 star review!

Olivia Richardson
Service Director
Hall Hyundai Chesapeake
757-966-7235
BRENDA L. on 07/19/2017
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"An Excellent Dealership"
I just purchased my 4th vehicle from Hall Hyundai. I have experienced nothing but helpful and pleasant people in all my dealings with them.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 07/14/2017
Service Type: Maintenance
Review Created: 07/19/2017 03:09 PM
Olivia R., SERVICE MANAGER at Hall Hyundai Chesapeake responded on 07/19/2017

Thank you so much for taking the time to submit your 5 star review and leave your feedback!

Olivia Richardson
Service Director
Hall Hyundai Chesapeake
757-966-7235
Charles C. on 07/18/2017
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"Reasonably priced service"
The service was relatively quick and reasonably priced.
Vehicle: 2013 Hyundai Genesis
Category: Service
Service Date: 07/14/2017
Service Type: Repair
Review Created: 07/18/2017 07:27 PM
Olivia R., SERVICE MANAGER at Hall Hyundai Chesapeake responded on 07/19/2017

Thank you for taking the time to submit a 5 star review and leave some feedback!

Olivia Richardson
Service Director
Hall Hyundai Chesapeake
757-966-7235
Raymond H. on 07/18/2017
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"Excellent, knowledgeable staff"
Excellent staff. Cares shows through.
Vehicle: 2013 Hyundai Sonata Hyb
Category: Service
Service Date: 07/14/2017
Service Type: Repair
Review Created: 07/18/2017 04:25 PM
Olivia R., SERVICE MANAGER at Hall Hyundai Chesapeake responded on 07/19/2017

Thank you for taking the time to submit your feedback and 5 star review!

Olivia Richardson
Service Director
Hall Hyundai Chesapeake
757-966-7235
Verified Customer on 07/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service in a timely manner"
Had appointment for service while you wait for oil & filter change tire rotation took two hours
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 07/15/2017
Service Type: Maintenance
Review Created: 07/18/2017 12:28 PM
Olivia R., SERVICE MANAGER at Hall Hyundai Chesapeake responded on 07/18/2017

Thank you for taking the time to submit your feedback and leave a review, it is the key to our success. 

Olivia Richardson
Service Director
Hall Hyundai Chesapeake
757-966-7235
Byron D. on 07/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Son time
Vehicle: 2011 Hyundai Tucson
Category: Service
Service Date: 07/15/2017
Service Type: Maintenance
Review Created: 07/18/2017 12:22 PM
Olivia R., SERVICE MANAGER at Hall Hyundai Chesapeake responded on 07/18/2017

Thank you for taking the time to submit a 5 star review!!

Olivia Richardson
Service Director
Hall Hyundai Chesapeake
757-966-7235
Stephanie S. on 07/16/2017
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"The guy who helped me."
I would work with the team who helped me last time. They were pleasant and took care of business.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 06/17/2017
Service Type: Maintenance
Review Created: 07/16/2017 07:16 PM
Olivia R., SERVICE MANAGER at Hall Hyundai Chesapeake responded on 07/17/2017

Thank you for your feedback and 5 star review!

Olivia Richardson
Service Director
Hall Hyundai Chesapeake
757-966-7235
Verified Customer on 07/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good service"
good seervice
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 07/12/2017
Service Type: Repair
Review Created: 07/16/2017 07:32 AM
Olivia R., SERVICE MANAGER at Hall Hyundai Chesapeake responded on 07/17/2017

Thank you for your 5 star review!

Olivia Richardson
Service Director
Hall Hyundai Chesapeake
757-966-7235
Ronald D. on 07/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service staff"
I had a great experience.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 07/08/2017
Service Type: Repair
Review Created: 07/15/2017 11:26 AM
Olivia R., SERVICE MANAGER at Hall Hyundai Chesapeake responded on 07/17/2017

Thank you for your feedback and taking the time to submit a 5 star review!!

Olivia Richardson
Service Director
Hall Hyundai Chesapeake
757-966-7235
Verified Customer on 07/14/2017
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"Big will"
Good customer service
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 07/07/2017
Service Type: Maintenance
Review Created: 07/14/2017 06:09 PM
Olivia R., SERVICE MANAGER at Hall Hyundai Chesapeake responded on 07/17/2017

Thank you so much for taking the time to submit a 5 star review!!

Olivia Richardson
Service Director
Hall Hyundai Chesapeake
757-966-7235
Verified Customer on 07/14/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Friendly "
Good service, but too long
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 07/12/2017
Service Type: Repair
Review Created: 07/14/2017 01:30 PM
Olivia R., SERVICE MANAGER at Hall Hyundai Chesapeake responded on 07/14/2017

Thank you for taking the time to submit a review!

Olivia Richardson
Service Director
Hall Hyundai Chesapeake
757-966-7235
William G. on 07/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service was done very well "
Yes
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 07/06/2017
Service Type: Repair
Review Created: 07/14/2017 10:14 AM
Olivia R., SERVICE MANAGER at Hall Hyundai Chesapeake responded on 07/14/2017

Thank you for taking the time to submit a 5 star review!

Olivia Richardson
Service Director
Hall Hyundai Chesapeake
757-966-7235
Lisa T. on 07/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, warm & inviting!"
Everyone you come in contact with acknowledges you and are very friendly.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 07/10/2017
Service Type: Maintenance
Review Created: 07/14/2017 02:40 AM
Olivia R., SERVICE MANAGER at Hall Hyundai Chesapeake responded on 07/14/2017

Thank you for taking the time to submit a 5 star review and leave feedback.

Olivia Richardson
Service Director
Hall Hyundai Chesapeake
757-966-7235
Verified Customer on 07/12/2017
Recommended badge inactive Recommended
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"BOOGER IN MY CAR"
After my oil change there was a booger smeared on the inside of my driver's door. I was DISGUSTED.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 07/10/2017
Service Type: Repair
Review Created: 07/12/2017 03:01 PM
Olivia R., SERVICE MANAGER at Hall Hyundai Chesapeake responded on 07/14/2017

I would like to thank you for taking the time to submit a review and also for your feedback. If you would like to discuss this further please give me a call. I would be glad to offer a detail service for your experience.

Olivia Richardson
Service Director
Hall Hyundai Chesapeake
757-966-7235
Jennie B. on 07/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"fast and easy"
service was great and didn't take long
Vehicle: 2017 Hyundai Accent
Category: Service
Service Date: 07/10/2017
Service Type: Maintenance
Review Created: 07/12/2017 11:14 AM
Olivia R., SERVICE MANAGER at Hall Hyundai Chesapeake responded on 07/12/2017

Thank you for your 5 star review and feedback!!

Olivia Richardson
Service Director
Hall Hyundai Chesapeake
757-966-7235
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