Hall Hyundai Chesapeake


Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5rating 4.3

601 Reviews

ReScore Reviews™ (23)

ReScore
Overall Rating 3.6956487/5Overall Rating 3.6956487/5Overall Rating 3.6956487/5rating 3.6956487rating 3.6956487
Original
Overall Rating 2.0434739/5Overall Rating 2.0434739/5rating 2.0434739rating 2.0434739rating 2.0434739
88% Would Recommend
100% Business Response
Latest Review about 6 hours ago
Jimmy M. on 05/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Very professional, friendly, helpful, and done on time. Went the extra mile.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 05/22/2017
Service Type: Repair
Review Created: 05/25/2017 07:18 PM
Olivia R., SERVICE MANAGER at Hall Hyundai Chesapeake responded on 05/26/2017

Thank you so much for your comments,understanding, and 5 star review!

Olivia Richardson
Service Director
Hall Hyundai Chesapeake
757-966-7235
Carrie M. on 05/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly Staff"
The employees were very courteous both on the phone and in person. Was able to schedule service for my car that day and was in and out very quickly.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 05/19/2017
Service Type: Maintenance
Review Created: 05/24/2017 01:01 PM
Olivia R., SERVICE MANAGER at Hall Hyundai Chesapeake responded on 05/24/2017

Thank you for your feedback and 5 star review!

Olivia Richardson
Service Director
Hall Hyundai Chesapeake
757-966-7235
Jerre O. on 05/24/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Easy to talk to and work with. Did warranty and recall work."
Satisfied. Took longer than expected but alright with results.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 05/22/2017
Service Type: Repair
Review Created: 05/24/2017 12:41 PM
Olivia R., SERVICE MANAGER at Hall Hyundai Chesapeake responded on 05/24/2017

Thank you for taking the time to write a review!!

Olivia Richardson
Service Director
Hall Hyundai Chesapeake
757-966-7235
Wesley W. on 05/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"people"
great
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 05/22/2017
Service Type: Repair
Review Created: 05/24/2017 12:38 PM
Olivia R., SERVICE MANAGER at Hall Hyundai Chesapeake responded on 05/24/2017

Thank you for your 5 star review!

Olivia Richardson
Service Director
Hall Hyundai Chesapeake
757-966-7235
Lawrence S. on 05/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service - time to complete - excellent"
Personal are very friendly and are willing to listen to what you have to say or what you might be looking for.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 05/22/2017
Service Type: Repair
Review Created: 05/24/2017 10:31 AM
Olivia R., SERVICE MANAGER at Hall Hyundai Chesapeake responded on 05/24/2017

Thank you so much for the positive feedback and 5 star review!

Olivia Richardson
Service Director
Hall Hyundai Chesapeake
757-966-7235
Mary R. on 05/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thanks for the ride "
Great customer service
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 05/19/2017
Service Type: Maintenance
Review Created: 05/24/2017 05:22 AM
Olivia R., SERVICE MANAGER at Hall Hyundai Chesapeake responded on 05/24/2017

Thank you so much for the positive feedback and 5 star review!!

Olivia Richardson
Service Director
Hall Hyundai Chesapeake
757-966-7235
Kevin W. on 05/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Model Service"
Customer service has always been great. They continue to impress me with the consultants ability to make me and my car feel like valued customer. This is why after being with Hyudai for a year they have earned my loyalty.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 05/19/2017
Service Type: Maintenance
Review Created: 05/23/2017 05:40 PM
Olivia R., SERVICE MANAGER at Hall Hyundai Chesapeake responded on 05/24/2017

Thank you so much for the positive feedback and 5 star review!!

Olivia Richardson
Service Director
Hall Hyundai Chesapeake
757-966-7235
George W. on 05/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Courteous Service. "
Repairs were thorough. Personnel attentive.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 05/17/2017
Service Type: Maintenance
Review Created: 05/22/2017 07:17 PM
Olivia R., SERVICE MANAGER at Hall Hyundai Chesapeake responded on 05/23/2017

Thank you for your 5 star review!

Olivia Richardson
Service Director
Hall Hyundai Chesapeake
757-966-7235
Earl W. on 05/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"OUTSTANDING SERVICE "
GREAT PEOPLE
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 04/29/2017
Service Type: Maintenance
Review Created: 05/22/2017 09:33 AM
Olivia R., SERVICE MANAGER at Hall Hyundai Chesapeake responded on 05/22/2017

Thank you for your 5 star review!

Olivia Richardson
Service Director
Hall Hyundai Chesapeake
757-966-7235
Lindia D. on 05/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very friendly and they listen to what you need and work with you."
I have been using Hall Hyundai since I bought my Hybrid Sonata and would go back. I have had 2 problems since I bought it and both were taken care of quickly and the service department made sure I was taken care of and not stranded also. Just great customer service.
Vehicle: 2014 Hyundai Sonata Hyb
Category: Service
Service Date: 05/16/2017
Service Type: Repair
Review Created: 05/22/2017 07:36 AM
Olivia R., SERVICE MANAGER at Hall Hyundai Chesapeake responded on 05/22/2017

Thank you for your feedback and taking the time to write a 5 star review! 

Olivia Richardson
Service Director
Hall Hyundai Chesapeake
757-966-7235
Timothy D. on 05/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service"
Nice friendly people I did her a lady say that the snacks she put out would have to stay until someone ate them. She wasn't concerned how old they were
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 05/16/2017
Service Type: Maintenance
Review Created: 05/22/2017 07:01 AM
Olivia R., SERVICE MANAGER at Hall Hyundai Chesapeake responded on 05/22/2017

Thank you for taking the time to write a review and leave feedback! It is the key to our success!

Olivia Richardson

Service Director
Hall Hyundai Chesapeake
757-966-7235
Verified Customer on 05/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"It was ok"
It was ok
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 05/16/2017
Service Type: Repair
Review Created: 05/21/2017 05:53 PM
Olivia R., SERVICE MANAGER at Hall Hyundai Chesapeake responded on 05/22/2017

Thank you for your feedback and taking the time to write a review. If you would like to discuss this further please don't hesitate to give me a call.

Olivia Richardson
Service Director
Hall Hyundai Chesapeake
757-966-7235
Tonya W. on 05/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great and timely service "
I've never had a bad experience here!
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 05/15/2017
Service Type: Maintenance
Review Created: 05/21/2017 04:46 AM
Olivia R., SERVICE MANAGER at Hall Hyundai Chesapeake responded on 05/21/2017

Thank you for your remark and 5 star review!! 

Olivia Richardson
Service Director
Hall Hyundai Chesapeake
757-966-7235
Venus U. on 05/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
The service staff were very courteous and recived me eventhough I did not have an appointment. They got me in and out with 1.5 hrs. Was very happy with the service
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 05/13/2017
Service Type: Maintenance
Review Created: 05/19/2017 05:56 PM
Olivia R., SERVICE MANAGER at Hall Hyundai Chesapeake responded on 05/20/2017

Thank you so much for your comments and 5 star review!!

Olivia Richardson
Service Director
Hall Hyundai Chesapeake
757-966-7235
Verified Customer on 05/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The Service Desk Rocks"
The Service Desk was thorough and efficient. They have an easy going fun spirit but still professional.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 05/17/2017
Service Type: Repair
Review Created: 05/19/2017 03:20 PM
Olivia R., SERVICE MANAGER at Hall Hyundai Chesapeake responded on 05/20/2017

Thank your for your comments and 5 star review!!

Olivia Richardson
Service Director
Hall Hyundai Chesapeake
757-966-7235
Herbert C. on 05/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"herb's turbo"
i don't care what others say,i have been with this dealership since 2014,and planning on staying with them
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 05/17/2017
Service Type: Repair
Review Created: 05/19/2017 01:44 PM
Olivia R., SERVICE MANAGER at Hall Hyundai Chesapeake responded on 05/20/2017

Thank you,Thank you!! Your comments & 5 star review mean alot!!

Olivia Richardson
Service Director
Hall Hyundai Chesapeake
757-966-7235
Joe M. on 05/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Car detailing "
You do a great job washing and vacuuming my car each time I bring it in for service
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 05/16/2017
Service Type: Repair
Review Created: 05/19/2017 04:38 AM
Olivia R., SERVICE MANAGER at Hall Hyundai Chesapeake responded on 05/19/2017

Thank you for taking the time to fill out a review!!

Olivia Richardson
Service Director
Hall Hyundai Chesapeake
757-966-7235
Valerie M. on 05/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Love the monthly coupons!"
Excellent
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 05/16/2017
Service Type: Repair
Review Created: 05/18/2017 02:42 PM
Olivia R., SERVICE MANAGER at Hall Hyundai Chesapeake responded on 05/18/2017

Thank you so much for your feedback and review!

Olivia Richardson
Service Director
Hall Hyundai Chesapeake
757-966-7235
James J. on 05/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The staff is very personable and respectful of my time"
I feel confident that the repairs and services will be done correctly the first time.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 05/12/2017
Service Type: Maintenance
Review Created: 05/18/2017 06:52 AM
Olivia R., SERVICE MANAGER at Hall Hyundai Chesapeake responded on 05/18/2017

Thank you for your 5 star review!

Olivia Richardson
Service Director
Hall Hyundai Chesapeake
757-966-7235
Verified Customer on 05/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick"
Service was done quickly
Vehicle: 2015 Hyundai Genesis Co
Category: Service
Service Date: 05/15/2017
Service Type: Repair
Review Created: 05/17/2017 11:37 AM
Olivia R., SERVICE MANAGER at Hall Hyundai Chesapeake responded on 05/17/2017

Thank you for your 5 star review!!

Olivia Richardson
Service Director
Hall Hyundai Chesapeake
757-966-7235
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