Hall Hyundai Newport News


Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5rating 4.63

889 Reviews

ReScore Reviews™ (17)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 2.0625/5Overall Rating 2.0625/5rating 2.0625rating 2.0625rating 2.0625
95% Would Recommend
100% Business Response
Latest Review about 13 hours ago
Verified Customer on 06/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent performance in every area of service"
Friendly and courteous service always. I am always informed about the services that were performed.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 06/21/2017
Service Type: Maintenance
Review Created: 06/26/2017 11:01 AM
Derrick A P., Service Director at Hall Hyundai Newport News responded on 06/26/2017

Thank you so much for the rating!!!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Salvina C. on 06/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional and trustworthy "
Satisfaction and outstanding customer service
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 06/19/2017
Service Type: Repair
Review Created: 06/24/2017 06:28 PM
Derrick A P., Service Director at Hall Hyundai Newport News responded on 06/24/2017

Thank you so much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Verified Customer on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Never disappointed with the service"
Been having my vehicle serviced here since I purchased it. Never been disappointed. Always on top of any recall notices as well. Have also found little things here and there that needed minor adjustments and fixed for free.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 06/16/2017
Service Type: Repair
Review Created: 06/23/2017 03:44 AM
Derrick A P., Service Director at Hall Hyundai Newport News responded on 06/23/2017

Thank you very much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Barry C. on 06/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"You Feel Like Family"
Always enjoy being in the Dealership
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 06/15/2017
Service Type: Maintenance
Review Created: 06/22/2017 05:14 PM
Derrick A P., Service Director at Hall Hyundai Newport News responded on 06/22/2017

Thank you very much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Melvin M. on 06/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Friendly professional employees
Vehicle: 2009 Hyundai Santa Fe
Category: Service
Service Date: 06/19/2017
Service Type: Maintenance
Review Created: 06/22/2017 12:58 PM
Derrick A P., Service Director at Hall Hyundai Newport News responded on 06/22/2017

Thank you so much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Karen K. on 06/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service "
Great
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 06/19/2017
Service Type: Maintenance
Review Created: 06/21/2017 01:27 PM
Derrick A P., Service Director at Hall Hyundai Newport News responded on 06/21/2017

Thank you very much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Teresa R. on 06/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good service"
Yes excellent service and very pleasant workers.
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 06/19/2017
Service Type: Repair
Review Created: 06/21/2017 01:18 PM
Derrick A P., Service Director at Hall Hyundai Newport News responded on 06/21/2017

Thank you very much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Barbara B. on 06/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great product"
great team
Vehicle: 2013 Hyundai Sonata Hyb
Category: Service
Service Date: 06/19/2017
Service Type: Repair
Review Created: 06/21/2017 12:07 PM
Derrick A P., Service Director at Hall Hyundai Newport News responded on 06/21/2017

Thank you so much !!!!!!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Arden H. on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Easy and convenient "
Scheduling and drop off all very smooth.
Vehicle: 2014 Hyundai Veloster
Category: Service
Service Date: 06/17/2017
Service Type: Maintenance
Review Created: 06/20/2017 02:52 PM
Derrick A P., Service Director at Hall Hyundai Newport News responded on 06/20/2017

Thank you very much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Gabriel F. on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great routine maintenance."
Great service representatives.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 06/16/2017
Service Type: Maintenance
Review Created: 06/20/2017 01:34 PM
Derrick A P., Service Director at Hall Hyundai Newport News responded on 06/20/2017

THANK YOU SO MUCH!!!!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Roy S. on 06/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"always helpful"
takes care of your problems
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 06/15/2017
Service Type: Maintenance
Review Created: 06/19/2017 02:14 PM
Derrick A P., Service Director at Hall Hyundai Newport News responded on 06/19/2017

Thank you very much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Verified Customer on 06/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good show!"
well done!
Vehicle: 2013 Hyundai Genesis
Category: Service
Service Date: 06/15/2017
Service Type: Maintenance
Review Created: 06/19/2017 11:30 AM
Derrick A P., Service Director at Hall Hyundai Newport News responded on 06/19/2017

Thank you so much!!!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Verified Customer on 06/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Safety recall/Steering coupling replacement. "
All work completed professionally and on time.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 06/09/2017
Service Type: Repair
Review Created: 06/18/2017 11:52 AM
Derrick A P., Service Director at Hall Hyundai Newport News responded on 06/18/2017

Thank you so much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Hazel I. on 06/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Great Service, customer service is amazing. Chris in the service department is always pleasant and very helpful!
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 06/10/2017
Service Type: Maintenance
Review Created: 06/16/2017 07:55 PM
Derrick A P., Service Director at Hall Hyundai Newport News responded on 06/16/2017

Thank you very much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Shannon C. on 06/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Back to new!"
My part was covered under warranty and it was a smooth transaction through the entire process. The technicians were fast and thorough. Highly recommend.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 06/14/2017
Service Type: Maintenance
Review Created: 06/16/2017 03:35 PM
Derrick A P., Service Director at Hall Hyundai Newport News responded on 06/16/2017

Thank you so much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Shirley B. on 06/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Everyone at Hall Hyundai Newport News is helpful and friendly."
Yes I would recommend this business to friends and family
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 06/14/2017
Service Type: Maintenance
Review Created: 06/16/2017 12:33 PM
Derrick A P., Service Director at Hall Hyundai Newport News responded on 06/16/2017

Thank you very much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Russell E. on 06/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Efficient - Honest Service"
I feel the service at Hall Hyundai is always efficient and honest and reliable.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 06/08/2017
Service Type: Maintenance
Review Created: 06/16/2017 02:01 AM
Derrick A P., Service Director at Hall Hyundai Newport News responded on 06/16/2017

Thank you sir!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Randolph G. on 06/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall Service"
Dependable service, friendly and professional
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 06/13/2017
Service Type: Repair
Review Created: 06/15/2017 11:42 AM
Derrick A P., Service Director at Hall Hyundai Newport News responded on 06/15/2017

Thank you so much for the 5 stars!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Sue S. on 06/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and helpful"
I trust their expertise and honesty.
Vehicle: 2012 Hyundai Sonata Hyb
Category: Service
Service Date: 06/12/2017
Service Type: Maintenance
Review Created: 06/14/2017 12:28 PM
Derrick A P., Service Director at Hall Hyundai Newport News responded on 06/14/2017

Thank you so much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Jeffry M. on 06/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The Service Techs are nice and friendly."
Keep up the great work
Vehicle: 2016 Hyundai Sonata Hyb
Category: Service
Service Date: 06/10/2017
Service Type: Repair
Review Created: 06/14/2017 10:36 AM
Derrick A P., Service Director at Hall Hyundai Newport News responded on 06/14/2017

thank you very much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Displaying Review 1 - 20 of 889 in total