Hall Hyundai Newport News


Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5rating 4.64

1019 Reviews

ReScore Reviews™ (17)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
95% Would Recommend
100% Business Response
Latest Review about 6 hours ago
Phillip V. on 08/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hall Newport News"
The service was great and completed on time
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 08/15/2017
Service Type: Maintenance
Review Created: 08/21/2017 04:57 AM
Derrick A P., Service Director at Hall Hyundai Newport News responded on 08/21/2017

Thank you so much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Verified Customer on 08/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
" Location "
I would definitely buy a car from here again
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 08/15/2017
Service Type: Maintenance
Review Created: 08/20/2017 05:02 PM
Derrick A P., Service Director at Hall Hyundai Newport News responded on 08/20/2017

Thank you so much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
David T. on 08/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Dept "
Friendly, clean knowledgeable staff
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/14/2017
Service Type: Repair
Review Created: 08/19/2017 06:14 PM
Derrick A P., Service Director at Hall Hyundai Newport News responded on 08/19/2017

Thank you so much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Marjorie D. on 08/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendliness and service"
Service and the Service Advisors are exceptional
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 08/16/2017
Service Type: Maintenance
Review Created: 08/19/2017 02:49 AM
Derrick A P., Service Director at Hall Hyundai Newport News responded on 08/19/2017

Thank you very much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Joseph R. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Customer Service"
Service was great as they finished with our vehicle ahead of schedule.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/14/2017
Service Type: Repair
Review Created: 08/18/2017 04:33 PM
Derrick A P., Service Director at Hall Hyundai Newport News responded on 08/18/2017

Thank you so much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Angela R. on 08/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"They treat you better than family!"
Excellent customer service!
Vehicle: 2010 Hyundai Accent
Category: Service
Service Date: 08/16/2017
Service Type: Maintenance
Review Created: 08/18/2017 10:59 AM
Derrick A P., Service Director at Hall Hyundai Newport News responded on 08/18/2017

Thank you so much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
William M. on 08/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good Job"
Nice people, competent, get the job done.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 08/15/2017
Service Type: Maintenance
Review Created: 08/18/2017 06:59 AM
Derrick A P., Service Director at Hall Hyundai Newport News responded on 08/18/2017

Thanks !

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Verified Customer on 08/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Friendly Staff"
I enjoy coming to Hall Hyundai because their level of customer service is fantastic. Unfortunately I think that the day I came in for an oil change they were running behind schedule... Which wasn't ideal for a lunch-time oil change. But overall I would definitely return for maintenance, as I trust the staff and am happy with the services performed. Would recommend to others.
Vehicle: 2016 Hyundai Elantra Gt
Category: Service
Service Date: 08/15/2017
Service Type: Maintenance
Review Created: 08/18/2017 06:26 AM
Derrick A P., Service Director at Hall Hyundai Newport News responded on 08/18/2017

Thank you so much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Verified Customer on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"engine recall"
takes care of your problems
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/15/2017
Service Type: Repair
Review Created: 08/17/2017 08:02 PM
Derrick A P., Service Director at Hall Hyundai Newport News responded on 08/18/2017

Thank you so much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Mary B. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"A great dealer to work with for service "
I feel that the service at this dealer is exemplary! Not only did they complete the work in a short period of time, they also cleaned my car so that it look like new! Thanks Hall !
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 08/14/2017
Service Type: Repair
Review Created: 08/16/2017 01:10 PM
Derrick A P., Service Director at Hall Hyundai Newport News responded on 08/16/2017

Thank you so much!!!!!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Mary G. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Service and satisfaction
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 08/11/2017
Service Type: Repair
Review Created: 08/15/2017 06:02 PM
Derrick A P., Service Director at Hall Hyundai Newport News responded on 08/15/2017

Thank you very much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Edward K. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service, Awesome Staff"
Even though I missed my appointment due to work, Craig and his team still took time to service my vehicle. It was greatly appreciated!
Vehicle: 2005 Hyundai Sonata
Category: Service
Service Date: 08/12/2017
Service Type: Maintenance
Review Created: 08/15/2017 01:41 PM
Derrick A P., Service Director at Hall Hyundai Newport News responded on 08/15/2017

Thank you so much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Verified Customer on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Again I had a pleasant experience and for over 3 years now have nothing but praise for the Hall Hyundai team.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 08/11/2017
Service Type: Maintenance
Review Created: 08/15/2017 12:39 PM
Derrick A P., Service Director at Hall Hyundai Newport News responded on 08/15/2017

Thank you so much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Regina M. on 08/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service"
Service
Vehicle: 2012 Hyundai Accent
Category: Service
Service Date: 08/09/2017
Service Type: Maintenance
Review Created: 08/15/2017 11:33 AM
Derrick A P., Service Director at Hall Hyundai Newport News responded on 08/15/2017

Thanks!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Walter L S. on 08/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good Service All Around."
Very pleased with Service department and Cashier Office personnel.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/09/2017
Service Type: Maintenance
Review Created: 08/15/2017 07:39 AM
Derrick A P., Service Director at Hall Hyundai Newport News responded on 08/15/2017

Thanks for the comments. Please email and let me know what we can do to improve to a 5. Thank you again!!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Harvey F. on 08/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Prompt and reliable service."
Great Service as usual!!!
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 08/08/2017
Service Type: Repair
Review Created: 08/14/2017 06:52 AM
Derrick A P., Service Director at Hall Hyundai Newport News responded on 08/14/2017

Thank you very much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Glenn V. on 08/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"relaxing atmosphere. Service Staff concerned about drivers wants and needs."
excels
Vehicle: 2003 Hyundai Santa Fe
Category: Service
Service Date: 07/13/2017
Service Type: Maintenance
Review Created: 08/13/2017 11:06 PM
Derrick A P., Service Director at Hall Hyundai Newport News responded on 08/14/2017

Thank you so much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Elizabeth F. on 08/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Courtesy and if u have appointment always fast in and out"
Good
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/08/2017
Service Type: Repair
Review Created: 08/13/2017 05:28 PM
Derrick A P., Service Director at Hall Hyundai Newport News responded on 08/13/2017

Thank you so much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Jeffery M. on 08/13/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good"
Good quick Service
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/09/2017
Service Type: Repair
Review Created: 08/13/2017 01:56 PM
Derrick A P., Service Director at Hall Hyundai Newport News responded on 08/13/2017

Thank you so much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Elliott M. on 08/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"easy and efficient"
scheduled repair was faster than quoted, very friendly efficient staff
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 08/04/2017
Service Type: Repair
Review Created: 08/13/2017 08:26 AM
Derrick A P., Service Director at Hall Hyundai Newport News responded on 08/13/2017

Thank you so much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Displaying Review 1 - 20 of 1019 in total