Hall Hyundai Newport News


Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5rating 4.61

785 Reviews

ReScore Reviews™ (14)

ReScore
Overall Rating 3.7857143/5Overall Rating 3.7857143/5Overall Rating 3.7857143/5rating 3.7857143rating 3.7857143
Original
Overall Rating 2.0714286/5Overall Rating 2.0714286/5rating 2.0714286rating 2.0714286rating 2.0714286
95% Would Recommend
100% Business Response
Latest Review about 1 hour ago
Verified Customer on 04/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service"
Very efficient
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 04/22/2017
Service Type: Maintenance
Review Created: 04/29/2017 01:22 PM
Lynn P. on 04/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Always prompt and on time
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 04/24/2017
Service Type: Maintenance
Review Created: 04/28/2017 03:38 PM
Derrick A P., Service Director at Hall Hyundai Newport News responded on 04/28/2017

Thank you very much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Charlie D. on 04/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service!"
Good and courteous service. I'm used to dealers trying to sell you services all the time. I took my vehicle there and requested a multipoint inspection along with completion of a recall. Service was completed pretty fast and no one tried to sell me any extra services.
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 04/26/2017
Service Type: Repair
Review Created: 04/28/2017 11:34 AM
Derrick A P., Service Director at Hall Hyundai Newport News responded on 04/28/2017

Thank you so much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Verified Customer on 04/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quality of Service"
Service was handled both professionally and efficiently.
Vehicle: 2013 Hyundai Azera
Category: Service
Service Date: 04/21/2017
Service Type: Maintenance
Review Created: 04/26/2017 05:47 PM
Derrick A P., Service Director at Hall Hyundai Newport News responded on 04/26/2017

Thank you so much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Molly C. on 04/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The best!"
The service department at Hall Hyundai, Newport News is simply the best. Chris has been assisting me with my car service needs since 2003 - first with a Santa Fe, and since 2013 with my Elantra. He always takes time to explain the work to be done, provides great advice regarding optional services, and gets me in and out quickly and efficiently- always with a smile!
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 04/24/2017
Service Type: Repair
Review Created: 04/26/2017 12:46 PM
Derrick A P., Service Director at Hall Hyundai Newport News responded on 04/26/2017

Thank you so much for those amazing comments!!!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Gaile L. on 04/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"wonderful staff"
everyone is very professional , work done in a timely manner. cost is what they tell me it will be. . Love all the people there.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 04/15/2017
Service Type: Maintenance
Review Created: 04/24/2017 06:54 PM
Derrick A P., Service Director at Hall Hyundai Newport News responded on 04/24/2017

Thank you so much 

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Verified Customer on 04/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Very friendly and professional staff
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 04/20/2017
Service Type: Repair
Review Created: 04/24/2017 10:49 AM
Derrick A P., Service Director at Hall Hyundai Newport News responded on 04/24/2017

Thank you so much 

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Rosa J. on 04/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service in a timely manner and good explanation. "
Excellent.
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 04/17/2017
Service Type: Maintenance
Review Created: 04/23/2017 02:18 PM
Derrick A P., Service Director at Hall Hyundai Newport News responded on 04/23/2017

Thank you so much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Verified Customer on 04/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
Timely and quick.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 04/17/2017
Service Type: Maintenance
Review Created: 04/21/2017 06:07 PM
Derrick A P., Service Director at Hall Hyundai Newport News responded on 04/21/2017

Thank you so much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Belinda J. on 04/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Pretty friendly staff"
Ordered a key and remote, came in quickly​. Was able to get it programmed to my car the same day. Took a little while waiting but it was worth it.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 04/19/2017
Service Type: Repair
Review Created: 04/21/2017 04:25 PM
Derrick A P., Service Director at Hall Hyundai Newport News responded on 04/21/2017

Thank you so much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Verified Customer on 04/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best service department"
Always get great service! Love my Hyundai!
Vehicle: 2008 Hyundai Azera
Category: Service
Service Date: 04/19/2017
Service Type: Maintenance
Review Created: 04/21/2017 10:40 AM
Derrick A P., Service Director at Hall Hyundai Newport News responded on 04/21/2017

Thank you so much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Verified Customer on 04/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service "
Very efficient and good customer service
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 04/17/2017
Service Type: Maintenance
Review Created: 04/20/2017 06:08 PM
Derrick A P., Service Director at Hall Hyundai Newport News responded on 04/20/2017

Thank you so much!!!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Joseph K. on 04/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service excellent "
The people, Brenda was great
Vehicle: 2005 Hyundai Tucson
Category: Service
Service Date: 04/18/2017
Service Type: Maintenance
Review Created: 04/20/2017 01:23 PM
Derrick A P., Service Director at Hall Hyundai Newport News responded on 04/20/2017

Thank you so much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Jessica F. on 04/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Debra is great. "
Yes
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 04/18/2017
Service Type: Repair
Review Created: 04/20/2017 11:35 AM
Derrick A P., Service Director at Hall Hyundai Newport News responded on 04/20/2017

Thank you so much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
John G. on 04/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service"
Brenda Messer took good care of me and my car
Vehicle: 2010 Hyundai Sonata
Category: Service
Service Date: 04/17/2017
Service Type: Maintenance
Review Created: 04/19/2017 05:47 PM
Derrick A P., Service Director at Hall Hyundai Newport News responded on 04/20/2017

Thank you so much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Verified Customer on 04/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The staff "
They was great
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 04/14/2017
Service Type: Repair
Review Created: 04/19/2017 03:44 PM
Derrick A P., Service Director at Hall Hyundai Newport News responded on 04/19/2017

Thank you very much.

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
LARRY H. on 04/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"It,is close and all ate very friendly and willing to work with. Me."
Good,cars and good service. Good service is not always easy to find.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 04/17/2017
Service Type: Repair
Review Created: 04/19/2017 10:39 AM
Derrick A P., Service Director at Hall Hyundai Newport News responded on 04/19/2017

Thank you very much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Danielle C. on 04/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Nice Job"
Maintenance done in a timely manner for a reasonable price. Staff very friendly.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 04/12/2017
Service Type: Maintenance
Review Created: 04/18/2017 04:00 PM
Derrick A P., Service Director at Hall Hyundai Newport News responded on 04/18/2017

Thanks!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
THOMAS J. on 04/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people...the people ...the people...."
The people...the people ...the people....face it Hyundais are a good product, and I think there is a emphasis on the people to know the product...thats why they are so successful .The product can sell itself, but the after actions that keep me and my family purchasing from Hall auto group...thanks
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 04/14/2017
Service Type: Repair
Review Created: 04/18/2017 12:48 PM
Derrick A P., Service Director at Hall Hyundai Newport News responded on 04/18/2017

Thank you so much, and thank you for being such an amazing customer.

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Verified Customer on 04/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"REQUIRED MAINTENANCE"
Work was done in a timely manner at a fair price.
Vehicle: 2010 Hyundai Genesis
Category: Service
Service Date: 04/11/2017
Service Type: Maintenance
Review Created: 04/17/2017 08:17 PM
Derrick A P., Service Director at Hall Hyundai Newport News responded on 04/18/2017

Thank you very much!

Derrick Phillips
Service Manager
Hall Hyundai Newport News
757-243-2000
derrick.phillips@hallauto.com
Displaying Review 1 - 20 of 785 in total