Hamilton Hyundai Chambersburg


Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

1164 Reviews

ReScore Reviews™ (8)

ReScore
Overall Rating 3.9999988/5Overall Rating 3.9999988/5Overall Rating 3.9999988/5rating 3.9999988rating 3.9999988
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
98% Would Recommend
100% Business Response
Latest Review 1 day ago
Susan F. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"."
.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 08/11/2017
Service Type: Maintenance
Review Created: 08/15/2017 12:14 PM
Verified Customer on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"GOOD CAR DEALER"
GOOD CAR DEALER
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 07/19/2017
Service Type: Maintenance
Review Created: 08/15/2017 10:44 AM
John L. on 08/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"All is well again"
I had an appointment for a minor recall then realized a day or 2 before that my car was a month out of inspection. the service advisor was contacted and added it to my scheduled appointment without any fuss. I'm back on the road again.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 08/04/2017
Service Type: Repair
Review Created: 08/14/2017 05:45 PM
LONNIE C. on 08/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Very Good
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 08/08/2017
Service Type: Maintenance
Review Created: 08/13/2017 04:51 PM
Elissa M. at Hamilton Hyundai Chambersburg responded on 08/14/2017

Lonnie,

Thank you for the 5 star review. We appreciate you taking our survey and sharing that the service we provided was to your level of satisfaction.

Thank you again!

Sincerely,
Hamilton Hyundai

JOHN S. on 08/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast"
Awesome
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 08/08/2017
Service Type: Repair
Review Created: 08/12/2017 07:56 PM
Elissa M. at Hamilton Hyundai Chambersburg responded on 08/14/2017

John,

Thank you for the 5 star review. We appreciate you taking our survey and we are very glad to hear that you will recommend us to your friends!

Thank you again!

Sincerely,
Hamilton Hyundai

Melanie N. on 08/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Kindness and promptness"
Great
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 08/09/2017
Service Type: Maintenance
Review Created: 08/12/2017 06:01 PM
Elissa M. at Hamilton Hyundai Chambersburg responded on 08/14/2017

Melanie,

Thank you for the 5 star review. We appreciate you taking our survey and we are very glad to hear that you will recommend us to your friends!

Thank you again!

Sincerely,
Hamilton Hyundai

Verified Customer on 08/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"prompt courteous service"
Full explanation of work performed
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/09/2017
Service Type: Repair
Review Created: 08/12/2017 05:14 AM
Elissa M. at Hamilton Hyundai Chambersburg responded on 08/14/2017

Thank you for the 5 star review. We appreciate you taking our survey and sharing that we provided you with a full explanation of work performed on your vehicle in a courteous manner.

Thank you again!

Sincerely,
Hamilton Hyundai

Robert B. on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
I was told the cost and time before my appointment. My vehicle's service was completed on time with the cost was I quoted.
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 08/05/2017
Service Type: Repair
Review Created: 08/11/2017 06:55 PM
Elissa M. at Hamilton Hyundai Chambersburg responded on 08/14/2017

Robert,

Thank you for the 5 star review. We appreciate you taking our survey and sharing that we were able to provide you with an accurate price quote and time of service.

Thank you again!

Sincerely,
Hamilton Hyundai

Teresa C. on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people is so excellent their!!! "
Yes
Vehicle: 2013 Hyundai Santa Fe
Category: Service
Service Date: 08/09/2017
Service Type: Repair
Review Created: 08/11/2017 03:12 PM
Elissa M. at Hamilton Hyundai Chambersburg responded on 08/14/2017

Teresa,

Thank you for the 5 star review. We appreciate you taking our survey and sharing that our staff is excellent!

Thank you again!

Sincerely,
Hamilton Hyundai

Verified Customer on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Courtesy and friendliness "
Always happy with my service at this dealership
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 08/09/2017
Service Type: Repair
Review Created: 08/11/2017 01:39 PM
Elissa M. at Hamilton Hyundai Chambersburg responded on 08/14/2017

Thank you for the 5 star review. We appreciate you taking our survey and sharing that you are always happy with the service provided at our dealership.

Thank you again!

Sincerely,
Hamilton Hyundai

SANDRA S. on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very Helpful Service Writer"
Carol Bradley was extraordinarily kind, patient and helpful. I LOVE my Tucson and admit it's an exceptional product. . .making an appointment on line was quick and easy and dealing with Carol was icing on the cake. I will absolutely return to Hamilton Hyundai for future service needs.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 08/09/2017
Service Type: Maintenance
Review Created: 08/11/2017 12:08 PM
Elissa M. at Hamilton Hyundai Chambersburg responded on 08/14/2017

Sandra,

Thank you for the 5 star review. We appreciate you taking our survey and sharing that Carol was extraordinarily kind, patient and helpful.  We are very lucky to have her as a part of our team!

Thank you again!

Sincerely,
Hamilton Hyundai

GLENN V. on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent, Friendly Service"
Even if I didn't purchase from Hamilton (I did!), I would take the car to Hamilton for service.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/09/2017
Service Type: Repair
Review Created: 08/11/2017 11:12 AM
Elissa M. at Hamilton Hyundai Chambersburg responded on 08/14/2017

Glenn,

Thank you for the 5 star review. We appreciate you taking our survey and sharing that you would take your vehicle to us even if you didn't purchase your vehicle here!

Thank you again!

Sincerely,
Hamilton Hyundai

Verified Customer on 08/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"they go above and beyond what is expected."
excellent service.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 07/28/2017
Service Type: Maintenance
Review Created: 08/10/2017 06:46 PM
Elissa M. at Hamilton Hyundai Chambersburg responded on 08/14/2017

Thank you for the 5 star review. We appreciate you taking our survey and sharing that we go above and beyond with our customer service.

Thank you again!

Sincerely,
Hamilton Hyundai

JAMES A. on 08/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Maintenance on 2015 Sonata "
Excellent waiting area and excellent service department.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/07/2017
Service Type: Maintenance
Review Created: 08/10/2017 06:00 PM
Elissa M. at Hamilton Hyundai Chambersburg responded on 08/14/2017

James,

Thank you for the 5 star review. We appreciate you taking our survey and sharing that the service to your 2015 Sonata was great.  We are happy to hear that you found the waiting area to be comfortable and that you find us to be an honest dealership.

Thank you again!

Sincerely,
Hamilton Hyundai

Timothy B. on 08/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Great service
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 07/27/2017
Service Type: Repair
Review Created: 08/10/2017 06:31 AM
Elissa M. at Hamilton Hyundai Chambersburg responded on 08/14/2017

Timothy,

Thank you for the 5 star review. We appreciate you taking our survey and sharing that we provided you with great service.

Thank you again!

Sincerely,
Hamilton Hyundai

Jean B. on 08/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great place"
great place
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/07/2017
Service Type: Repair
Review Created: 08/09/2017 03:29 PM
Elissa M. at Hamilton Hyundai Chambersburg responded on 08/14/2017

Jean,

Thank you for the 5 star review. We appreciate you taking our survey and sharing that our dealership is a great place!

Thank you again!

Sincerely,
Hamilton Hyundai

Mark L. on 08/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional and timely service."
Very pleased with the professional and timely service that was provided and would recommend this dealership to others.
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 08/02/2017
Service Type: Maintenance
Review Created: 08/09/2017 02:13 PM
Elissa M. at Hamilton Hyundai Chambersburg responded on 08/14/2017

Mark,

Thank you for the 5 star review. We appreciate you taking our survey and sharing that you were very pleased with the professional and timely service provided to you.  We are thankful that you would recommend us to others seeking our services.

Thank you again!

Sincerely,
Hamilton Hyundai

Patricia P. on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service"
Every time I have felt with Hamilton Hyundai the service has been prompt and the staff friendly.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/05/2017
Service Type: Repair
Review Created: 08/08/2017 01:51 PM
Elissa M. at Hamilton Hyundai Chambersburg responded on 08/14/2017

Patricia,

Thank you for the 5 star review. We appreciate you taking our survey and sharing that you have always felt our service to be prompt and our staff to be friendly.

Thank you again!

Sincerely,
Hamilton Hyundai

Earlyne M. on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Excellent service, friendly staff
Vehicle: 2009 Hyundai Tucson
Category: Service
Service Date: 08/04/2017
Service Type: Maintenance
Review Created: 08/08/2017 12:18 PM
Elissa M. at Hamilton Hyundai Chambersburg responded on 08/14/2017

Earlyne,

Thank you for the 5 star review. We appreciate you taking our survey and sharing that our staff was friendly and provided you with excellent service.

Thank you again!

Sincerely,
Hamilton Hyundai

Lois Alletta W. on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Setvice"
Very happy with service and workers helped to explain everything about check up.
Vehicle: 2011 Hyundai Genesis
Category: Service
Service Date: 08/02/2017
Service Type: Maintenance
Review Created: 08/08/2017 06:55 AM
Elissa M. at Hamilton Hyundai Chambersburg responded on 08/14/2017

Lois,

Thank you for the 5 star review. We appreciate you taking our survey and sharing that you were very happy with service and that our staff explained everything.

Thank you again!

Sincerely,
Hamilton Hyundai

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