Hanlees Hilltop Hyundai


Overall Rating 4.53/5Overall Rating 4.53/5Overall Rating 4.53/5Overall Rating 4.53/5rating 4.53

192 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 1.5/5rating 1.5rating 1.5rating 1.5rating 1.5
91% Would Recommend
100% Business Response
Latest Review 1 day ago
Verified Customer on 05/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service with a smile"
Bought both my vehicles from hanless hilltop and service both cars there..great customer service..and not lomg wait times
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 05/23/2017
Service Type: Maintenance
Review Created: 05/25/2017 04:34 PM
Tom N. at Hanlees Hilltop Hyundai responded on 05/26/2017

Thank You for the 5 Stars

Lori G. on 05/23/2017
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"Excellent service!"
Had a recent oil change/tire rotation (walk in) on a week day and was out within an hour. Always nice to see Tracy too :)
Vehicle: 2011 HYUNDAI SONATA
Category: Service
Service Date: 05/09/2017
Service Type:
Review Created: 05/23/2017 07:21 PM
Tom N. at Hanlees Hilltop Hyundai responded on 05/26/2017

Thank You for the 5 stars

Verified Customer on 05/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Messy"
I am very disappointed in the appearance of the dealership. Use to look much nicer but isn't well kept and the service area very messy. Too bad. Might keep customers from buying there.
Vehicle: 2003 Hyundai Sonata
Category: Service
Service Date: 05/12/2017
Service Type: Maintenance
Review Created: 05/18/2017 01:29 PM
Tom N. at Hanlees Hilltop Hyundai responded on 05/18/2017

Thank you for the 5 stars

Tyrone B. on 05/10/2017
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"Superior Service"
Fast, friendly, and competent service.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 05/08/2017
Service Type: Maintenance
Review Created: 05/10/2017 12:04 PM
Tom N. at Hanlees Hilltop Hyundai responded on 05/11/2017

thank you for the 5 stars

Philip W. on 05/02/2017
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"Never had any issues. Great staff, easy to make appointments, very accommodating "
Have had all service done at this location for over ten years; what more is there to say
Vehicle: 2006 Hyundai Azera
Category: Service
Service Date: 04/28/2017
Service Type: Maintenance
Review Created: 05/02/2017 04:51 PM
Tom N. at Hanlees Hilltop Hyundai responded on 05/03/2017

Thank you for the 5 stars

Roy W. on 04/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Efficient and Excellent Service"
Quick, efficient and excellent service. The service manager, Tracy, is the best! She gets you in and out as soon as possible. I usually wait in their waiting room and there is entertainment, coffee, doughnuts and fresh baked cookies. It is quite comfortable and the service is fast and excellent. Couldn't be happier with Hilltop Hyundai.
Vehicle: 2012 Hyundai Genesis
Category: Service
Service Date: 04/20/2017
Service Type: Maintenance
Review Created: 04/26/2017 06:03 PM
Tom N. at Hanlees Hilltop Hyundai responded on 04/27/2017

Thank you for the 5 stars

Verified Customer on 04/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service from Tracy and Jordan"
If you own a Hyundai, take it to Hanlees Hilltop Hyundai for service.
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 04/11/2017
Service Type: Maintenance
Review Created: 04/19/2017 08:49 PM
Tom N. at Hanlees Hilltop Hyundai responded on 04/20/2017

thank you for the 5 stars

Cheryl R. on 04/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
" Customer service "
Timely work, friendly service and great customer service.
Vehicle: 2012 Hyundai Veracruz
Category: Service
Service Date: 04/13/2017
Service Type: Maintenance
Review Created: 04/17/2017 05:32 PM
Tom N. at Hanlees Hilltop Hyundai responded on 04/18/2017

thank you for the 5 stars

Roland E. on 04/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Amazing customer service!"
Excellent attitude that is pleasant and professional!
Vehicle: 2013 Hyundai Veloster
Category: Service
Service Date: 04/12/2017
Service Type: Maintenance
Review Created: 04/15/2017 09:01 PM
Tom N. at Hanlees Hilltop Hyundai responded on 04/17/2017

thank you for the 4 stars

Carolyn B. on 04/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service experience"
Very accommodating
Vehicle: 2012 Hyundai Azera
Category: Service
Service Date: 03/31/2017
Service Type: Maintenance
Review Created: 04/07/2017 03:52 PM
Tom N. at Hanlees Hilltop Hyundai responded on 04/10/2017

Thank you for the 5 stars

Michael W. on 03/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Visit"
Hanlees Hilltop Hyundai did an excellent job meeting my service needs and request, and finished ahead of schedule.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 03/24/2017
Service Type: Maintenance
Review Created: 03/31/2017 04:11 PM
Tom N. at Hanlees Hilltop Hyundai responded on 04/03/2017

Thank you for the 5 stars.

Alfred Y. on 03/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great service and friendly"
it's the people the way they handle them self very porfessional
Vehicle: 2016 Hyundai Elantra Gt
Category: Service
Service Date: 03/22/2017
Service Type: Repair
Review Created: 03/30/2017 05:02 PM
Tom N. at Hanlees Hilltop Hyundai responded on 03/31/2017

thank you for the 5 stars

Alice S. on 03/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Nice people"
Thank you for taking car of my car
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 03/08/2017
Service Type: Maintenance
Review Created: 03/29/2017 11:26 AM
Tom N. at Hanlees Hilltop Hyundai responded on 03/30/2017

Thank you for the 5 stars

Patricia S. on 03/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good and fast "
Good and fast
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 03/21/2017
Service Type: Maintenance
Review Created: 03/29/2017 11:23 AM
Tom N. at Hanlees Hilltop Hyundai responded on 03/30/2017

Thank you for the 5 stars

WAYNE O. on 03/24/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"All is well"
Met all my expectations for service, well done job on brakes.and general service needs
Vehicle: 2007 Hyundai Azera
Category: Service
Service Date: 03/17/2017
Service Type: Maintenance
Review Created: 03/24/2017 04:03 PM
Tom N. at Hanlees Hilltop Hyundai responded on 03/28/2017

thank you for the 4 stars

LEONIDAS C. on 03/16/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"MR."
The car needs a smog test that according to the service personnel could not be performed because "The parameters would not synch" end of explanation. What are the parameters?, what can be done about it?, their suggestion: DRIVE THE CAR FAST FOR A COUPLE OF WEEKS IN THE FREEWAY TO CLEAR THE PARAMETERS?!! AND COME BACK....I'm doing it and will be back this coming week. The smog is needed in 10 days or I can't register the car.
Vehicle: 2009 Hyundai Genesis
Category: Service
Service Date: 03/07/2017
Service Type: Maintenance
Review Created: 03/16/2017 07:18 PM
Tom N. at Hanlees Hilltop Hyundai responded on 03/21/2017

thank you for the 4 stars

Verified Customer on 03/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Time at dealerdhip"
They were really busy but I would come back
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 03/14/2017
Service Type: Maintenance
Review Created: 03/16/2017 09:52 AM
Tom N. at Hanlees Hilltop Hyundai responded on 03/20/2017

thank you for the 5 star review.

Arthur S. on 03/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people, especially"
Always outstanding,:friendly, professional and on -time. Three cheers.
Vehicle: 2010 HYUNDAI SONATA
Category: Service
Service Date: 03/02/2017
Service Type:
Review Created: 03/10/2017 02:27 PM
Tom N. at Hanlees Hilltop Hyundai responded on 03/13/2017

THANK YOU FOR THE 5 STARS

Thomas O. on 03/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great courteous service!"
Tracy is excellent in providing service and Nicholas is a wonderful technician, both very trustworthy!
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 03/01/2017
Service Type: Maintenance
Review Created: 03/03/2017 09:18 PM
Tom N. at Hanlees Hilltop Hyundai responded on 03/06/2017

Thank you for your 5 stars and feed back.

Rosetta W. on 02/22/2017
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"Rip off "
Basically I paid for an over price diagnostic test and nothing was fix nothing is cover by the warranty ... Could have at least put bulb in the one light that was out ... Thanks again for nothing
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 02/09/2017
Service Type: Maintenance
Review Created: 02/22/2017 10:29 PM
Tom N. at Hanlees Hilltop Hyundai responded on 02/24/2017

We do apologize for your experience here. It is never our intention for make you or any customer feel that way.

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