Harold's Auto Center


Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

703 Reviews

99% Would Recommend
Latest Review 3 days ago
Danny L. on 06/20/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
Danny said this business did not call him back.
Vehicle: Ford Flex
Category: Service
Service Date: 06/16/2017
Review Created: 06/20/2017
This review was collected via phone interview by Customer Research Inc.
DANA H. at Harold's Auto Center responded on 06/23/2017

Danny,

We did call you back and it was our understanding you were going to bring your vehicle back in for re-inspection. We apologize if there was a misunderstanding. 

Thank you,
Harold's Auto

Charles J. on 06/20/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
Charles said the cost of the parts were astronomical. The lady was courteous and even told him that if he brought his own parts that the labor would go up. He stated he thought that was ridiculous.
Vehicle: Ford E450 Super Duty
Category: Service
Service Date: 06/16/2017
Review Created: 06/20/2017
This review was collected via phone interview by Customer Research Inc.
DANA H. at Harold's Auto Center responded on 06/23/2017

Charles,

Your estimate included a discount on labor because of the amount of work that was required on your motorhome. This discount does not apply if you bring your own parts.  We use quality parts and give a parts and labor warranty on all of our work. 

Thank you,
Harold's Auto

CHRISTINE T. on 11/02/2015
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"OIL CHANGE"
It took 2 hours to do an oil change and I was not told what the problem was until I asked
Vehicle: Chevrolet Aveo
Service Date: 10/22/2015
Review Created: 11/02/2015 12:04 PM
ANTHONY B. on 10/11/2013
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Good Service"
Good Service
Vehicle: Nissan Maxima
Service Date: 10/09/2013
Review Created: 10/11/2013 05:36 PM
DON E. on 07/30/2013
Overall Rating 1/5rating 1rating 1rating 1rating 1
"HONEST -FRIENDLY"
ONE OF THE FEW CAR DEALERSHIP THAT i don't feel like I'v been screwed
Vehicle: Buick Regal
Service Date: 07/29/2013
Review Created: 07/30/2013 10:58 AM
Edna H. on 06/29/2013
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
Edna said she would never go back to this business because they put the wrong oil in her vehicle and had the wrong numbers down on her invoice. They also did not put the right amount of air in her tires when they rotated them. She will not recommend this business because of the bad experience she had with them.
Vehicle: Mercury Sable
Category: Service
Service Date: 06/17/2013
Review Created: 06/29/2013
This review was collected via phone interview by Customer Research Inc.
DANA H. at Harold's Auto Center responded on 07/08/2013
WE WILL CHANGE OIL AGAIN AT NO CHARGE WITH 5W20 AND RE CHECK TIRES DANA
Displaying all 6 Review