ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
97% Would Recommend
Latest Review 11 days ago
Nixi C. on 09/15/2017
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Nixi said she really trusts the mechanics at this business. She stated she knows they will do a good job on her vehicle. She loves them very much and she thanked them for taking care of Astrid.
Vehicle: Volvo 240
Category: Service
Service Date: 08/11/2017
Review Created: 09/15/2017
This review was collected via phone interview by Customer Research Inc.
Thomas S. on 09/15/2017
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Thomas said this business has excellent customer service and they do quality work.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 08/11/2017
Review Created: 09/15/2017
This review was collected via phone interview by Customer Research Inc.
Joseph B. on 09/15/2017
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Joseph said he liked the way the staff treated him and his wife.
Vehicle: Chevrolet Silverado SS
Category: Service
Service Date: 08/10/2017
Review Created: 09/15/2017
This review was collected via phone interview by Customer Research Inc.
Janelle S. on 09/12/2017
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Janelle said they were very thorough. They explained everything well and the price was great.
Vehicle: Toyota Camry
Category: Service
Service Date: 08/16/2017
Review Created: 09/12/2017
This review was collected via phone interview by Customer Research Inc.
Doug T. on 09/11/2017
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Doug said the business was excellent. Their work was the greatest on the planet.
Vehicle: Suzuki XL7
Category: Service
Service Date: 09/05/2017
Review Created: 09/11/2017
This review was collected via phone interview by Customer Research Inc.
Christopher H. on 09/06/2017
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"Just an oil change"
I have had to visit Harrell's a lot recently for various problems with my vehicles. Today's visit was just an oil change. They were quick and efficient...and friendly and straightforward as usual. I highly recommend Harrell's Automotive.
Vehicle: BMW X3
Service Date: 09/05/2017
Review Created: 09/06/2017 10:29 AM
Christopher H. on 09/05/2017
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"No more oil in the driveway"
Harrell's was able to help me make certain that my son's vehicle will not stain our driveway with oil leaks anymore. I am appreciative that Harrell's automotive was able to work with me to solve this issue. I highly recommend Harrell's automotive.
Vehicle: BMW 3 Series
Service Date: 08/21/2017
Review Created: 09/05/2017 04:24 PM
Christopher H. on 09/05/2017
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"Very Helpful and Accomodating"
While dropping off our car after hours for service to take place the following day, we discovered that one of the rear windows was down and would not go up (that was not the problem it was going in for). Rain was in the forecast. 2 mechanics, Jimmy and Jeff, were still at the business an hour after it closed. They took the time to help make certain the window was closed prior to dropping off. They were pleasant and helpful. That is one important reason I continue to return to Harrell's and would recommend to my friends.
Vehicle: BMW X3
Service Date: 08/23/2017
Review Created: 09/05/2017 04:10 PM
Jane A. on 08/12/2017
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"Continued Great Service"
As always, my questions were answered, my service was done in quick order, and I was informed of any issues. Harrell always calls when the car is ready so I don't have to keep checking. Everyone is polite and willing to share information!
Vehicle: Chrysler Town & Country
Service Date: 08/10/2017
Review Created: 08/12/2017 07:54 AM
Buddy D. on 08/12/2017
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Buddy said the business has always done a great job.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 08/09/2017
Review Created: 08/12/2017
This review was collected via phone interview by Customer Research Inc.
Jason S. on 08/09/2017
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Jason said they were good. They rotated his tires.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 07/24/2017
Review Created: 08/09/2017
This review was collected via phone interview by Customer Research Inc.
Matt L. on 08/07/2017
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Matt said this business was good to work with.
Vehicle: Acura TL
Category: Service
Service Date: 08/02/2017
Review Created: 08/07/2017
This review was collected via phone interview by Customer Research Inc.
Mark O. on 08/04/2017
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Mark said everything seems to have been properly done and his vehicle runs fine.
Vehicle: Chevrolet Corvette
Category: Service
Service Date: 08/01/2017
Review Created: 08/04/2017
This review was collected via phone interview by Customer Research Inc.
Barbara R. on 08/04/2017
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Spoke with John. He said he was really happy with the fabulous service this business provided. He appreciated them going above and beyond.
Vehicle: Honda Civic
Category: Service
Service Date: 07/12/2017
Review Created: 08/04/2017
This review was collected via phone interview by Customer Research Inc.
Jacqueline S. on 08/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jacqueline said she likes the employees and she likes what they do. She has recommended them to others.
Vehicle: Chevrolet Lumina
Category: Service
Service Date: 07/27/2017
Review Created: 08/04/2017
This review was collected via phone interview by Customer Research Inc.
Jael L. on 08/02/2017
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"An honest garage!"
Harrell Automotive has given us consistently great service and honest feedback on what repairs make sense and when it is time to replace a vehicle.
Vehicle: MINI Cooper Hardtop
Service Date: 07/20/2017
Review Created: 08/02/2017 09:18 AM
James S. on 08/02/2017
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"Find the problem and fix the first time."
They find the problem and get it corrected the first time. The diagnostics are top end and can find the problem others can't.
Vehicle: Ford F-150
Service Date: 07/24/2017
Review Created: 08/02/2017 03:46 AM
Wendy L. on 08/01/2017
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Wendy said they met all of her expectations.
Vehicle: Mercedes-Benz GLK-Class
Category: Service
Service Date: 06/29/2017
Review Created: 08/01/2017
This review was collected via phone interview by Customer Research Inc.
Anahita A. on 08/01/2017
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Anahita said she was glad to do her service there.
Vehicle: Honda Accord Sdn
Category: Service
Service Date: 06/30/2017
Review Created: 08/01/2017
This review was collected via phone interview by Customer Research Inc.
Matt M. on 07/17/2017
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Matt said this business provided great customer service. They provided speedy results.
Vehicle: Ram 2500
Category: Service
Service Date: 06/22/2017
Review Created: 07/17/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 249 in total