Harrell's Auto Service Gillespie


Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

497 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
97% Would Recommend
Latest Review 13 days ago
JASON F. on 08/04/2017
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"Took care of my repair quickly!"
Even though they had cars there, they were able to work my car in since all it needed were new headlight bulbs and adjust emergency brake. Always a pleasurable experience here!
Vehicle: Saturn L200
Service Date: 08/03/2017
Review Created: 08/04/2017 03:12 PM
SONDRA H. on 08/04/2017
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"Highly recommend this place!"
I've been taking my vehicles to Harrell's for over 10 years. They always provide excellent service at a reasonable price. As a woman I've taken vehicles to other shops that took advantage of my ignorance. Harrell's is very honest - you can trust them. That's worth millions. And they also provide a shuttle service to/from work or home while your vehicle is being worked on so you don't have to sit in the waiting room. Although everyone who works there is very nice, so sitting in the waiting room isn't that bad.
Vehicle: Hyundai Santa Fe
Service Date: 08/03/2017
Review Created: 08/04/2017 05:19 AM
TINA B. on 08/03/2017
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"A-One Service!!!"
Incredible customer service and they are fast and efficient!
Vehicle: Honda CR-V
Service Date: 08/02/2017
Review Created: 08/03/2017 04:17 AM
LAWRENCE B. on 08/02/2017
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"Customer service "
A great group of people with excellent customer service, while providing a quick turnaround on repairs.
Vehicle: GMC Sierra 3500
Service Date: 08/01/2017
Review Created: 08/02/2017 03:06 AM
JASON F. on 07/27/2017
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"Great place with great customer service!"
This is MY mechanic shop. They did great with my Saturn L200 and Chrysler Town and Country van. Warranty work was done quickly with no problem!
Vehicle: Chrysler Town & Country
Service Date: 07/25/2017
Review Created: 07/27/2017 10:32 AM
ANTHONY R. on 07/20/2017
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"Great Price and Service!!"
Your Service writer Tony Ratley is an unbelievable asset to your company. Great customer service and understanding of my vehicle needs. He's a keeper for sure!!!!
Vehicle: Chevrolet Equinox
Service Date: 07/19/2017
Review Created: 07/20/2017 08:10 AM
HUBERT S. on 07/20/2017
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"Great service!!"
Friendly, prompt and dependable.
Vehicle: GMC Sierra
Service Date: 07/11/2017
Review Created: 07/20/2017 06:53 AM
Mike C. on 07/20/2017
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Mike said everyone was very professional and courteous. They finished in a timely manner.
Vehicle: Hyundai Santa Fe
Category: Service
Service Date: 07/19/2017
Review Created: 07/20/2017
This review was collected via phone interview by Customer Research Inc.
Bruce D. on 07/18/2017
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Bruce said he was very impressed with the customer service at the business. The employee at the counter was very positive, up beat, and friendly. The work was done quickly, his experience was good overall, he was very satisfied.
Vehicle: GMC Sonoma
Category: Service
Service Date: 06/29/2017
Review Created: 07/18/2017
This review was collected via phone interview by Customer Research Inc.
Raynor D. on 07/11/2017
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David said the service was prompt, and the employees were nice to deal with.
Category: Service
Service Date: 07/06/2017
Review Created: 07/11/2017
This review was collected via phone interview by Customer Research Inc.
Robert D. on 07/11/2017
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Robert said his vehicle is back in the facility because the air conditioner is not working correctly. The staff gave him an estimate and the repair cost $250 more. There was no explanation and he was overcharged. He takes both of his vehicles to this business.
Vehicle: Chevrolet Silverado
Category: Service
Service Date: 07/06/2017
Review Created: 07/11/2017
This review was collected via phone interview by Customer Research Inc.
Daniel T. on 07/10/2017
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Spoke with Janie. She said the business is very efficient.
Vehicle: Toyota Camry
Category: Service
Service Date: 07/05/2017
Review Created: 07/10/2017
This review was collected via phone interview by Customer Research Inc.
Vanessa T. on 07/07/2017
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Spoke with Vanessa's husband. He said this business was fast and a pleasure to work with.
Vehicle: RAM 1500
Category: Service
Service Date: 07/03/2017
Review Created: 07/07/2017
This review was collected via phone interview by Customer Research Inc.
George W. on 07/07/2017
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George said he takes a lot of vehicles this business.
Vehicle: Ford Pickup
Category: Service
Service Date: 07/03/2017
Review Created: 07/07/2017
This review was collected via phone interview by Customer Research Inc.
WILLIAM, JAKE M. on 06/20/2017
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"Awesome and quick service"
Love the customer service!
Vehicle: Buick Regal
Service Date: 06/14/2017
Review Created: 06/20/2017 08:38 AM
BRIDGETTE B. on 06/19/2017
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"Tires & Inspection"
Great, reliable, and fantastic customer service!
Vehicle: Dodge Nitro
Service Date: 06/16/2017
Review Created: 06/19/2017 12:40 PM
DICKEY J. on 06/18/2017
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"Volvo service"
Everything for the front desk to the service area. Always top service and qualified employees. My good service individual MITCH. I leave knowing I am ok with my car. Dickey Jones
Vehicle: Volvo XC70
Service Date: 06/17/2017
Review Created: 06/18/2017 06:17 AM
CLAUDE M. on 06/15/2017
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"This is a Professional company"
They are very good at there work
Vehicle: Ford Pickup
Service Date: 06/14/2017
Review Created: 06/15/2017 06:50 AM
Micheal D. on 06/09/2017
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Micheal said they did a great job it just took a while.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 05/17/2017
Review Created: 06/09/2017
This review was collected via phone interview by Customer Research Inc.
Paul D. on 06/07/2017
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Paul said he took his vehicle into this business for a check engine light. He was told they couldn't make him any promises and it could take up to 3 days to get to his vehicle. He appreciated their honesty but he couldn't wait. He told them he needed the vehicle back quickly since he had a funeral to get to. They called him back right away and got to it quickly. They diagnosed the problem and told him it wasn't a check engine light, that it was actually the check oil light. He asked them what he owed and they said he didn't owe anything because they didn't do anything to the vehicle. He appreciated their customer service and their sincerity. They went above and beyond. He said he would definitely go back there again.
Category: Service
Service Date: 06/06/2017
Review Created: 06/07/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 497 in total