Harrell's Auto Service Gillespie


Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

511 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
97% Would Recommend
Latest Review 1 day ago
John M. on 09/22/2017
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John said the gentleman who helped him was pleasant, polite, and informative.
Vehicle: Hyundai Accent
Category: Service
Service Date: 09/15/2017
Review Created: 09/22/2017
This review was collected via phone interview by Customer Research Inc.
Daniel T. on 09/15/2017
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Spoke with Jamie. She said the business did a really good job.
Vehicle: Toyota Camry
Category: Service
Service Date: 08/17/2017
Review Created: 09/15/2017
This review was collected via phone interview by Customer Research Inc.
Denise D. on 09/07/2017
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Denise said her experience was great and she's been to this facility before.
Vehicle: Pontiac Grand Prix
Category: Service
Service Date: 08/31/2017
Review Created: 09/07/2017
This review was collected via phone interview by Customer Research Inc.
Steve G. on 09/06/2017
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Steve said the service was good. He said the mechanic was great, and the service manager was very professional.
Vehicle: Buick LeSabre
Category: Service
Service Date: 08/29/2017
Review Created: 09/06/2017
This review was collected via phone interview by Customer Research Inc.
Joshua S. on 08/25/2017
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Spoke with Alexia. She said this business was direct and they explained everything. They were open and honest.
Vehicle: Buick Enclave
Category: Service
Service Date: 08/23/2017
Review Created: 08/25/2017
This review was collected via phone interview by Customer Research Inc.
Timothy S. on 08/21/2017
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Timothy said at first they told him it would cost him $600 and then they came back saying it didn't need other parts so it only cost him $300.
Vehicle: GMC Sonoma
Category: Service
Service Date: 08/15/2017
Review Created: 08/21/2017
This review was collected via phone interview by Customer Research Inc.
JILL D. on 08/17/2017
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"The front desk employees are first rate, knowledgeable, and friendly."
We always have had excellent service at Harrell's.
Vehicle: Chevrolet Equinox
Service Date: 08/15/2017
Review Created: 08/17/2017 03:39 PM
Bill H. on 08/15/2017
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Bill said they always do a great job. He took his vehicle in and they had it done within the hour.
Vehicle: Pontiac Bonneville
Category: Service
Service Date: 08/14/2017
Review Created: 08/15/2017
This review was collected via phone interview by Customer Research Inc.
Jeffery I. on 08/14/2017
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Jeffrey said he was in and out quickly and the staff was very courteous. They were nice to him and they didn't try to shove anything down his throat.
Vehicle: Volkswagen Jetta Wagon
Category: Service
Service Date: 08/11/2017
Review Created: 08/14/2017
This review was collected via phone interview by Customer Research Inc.
Jimmy N. on 08/10/2017
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Jimmy said they are very nice to him. He gets good service and they do the right job. They have good mechanics and he does not have a problem with them.
Vehicle: Ford F-150
Category: Service
Service Date: 08/09/2017
Review Created: 08/10/2017
This review was collected via phone interview by Customer Research Inc.
Glen B. on 08/08/2017
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Glen said this business provided good service.
Vehicle: Mercedes-Benz C280
Category: Service
Service Date: 07/11/2017
Review Created: 08/08/2017
This review was collected via phone interview by Customer Research Inc.
JASON F. on 08/04/2017
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"Took care of my repair quickly!"
Even though they had cars there, they were able to work my car in since all it needed were new headlight bulbs and adjust emergency brake. Always a pleasurable experience here!
Vehicle: Saturn L200
Service Date: 08/03/2017
Review Created: 08/04/2017 03:12 PM
SONDRA H. on 08/04/2017
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"Highly recommend this place!"
I've been taking my vehicles to Harrell's for over 10 years. They always provide excellent service at a reasonable price. As a woman I've taken vehicles to other shops that took advantage of my ignorance. Harrell's is very honest - you can trust them. That's worth millions. And they also provide a shuttle service to/from work or home while your vehicle is being worked on so you don't have to sit in the waiting room. Although everyone who works there is very nice, so sitting in the waiting room isn't that bad.
Vehicle: Hyundai Santa Fe
Service Date: 08/03/2017
Review Created: 08/04/2017 05:19 AM
Alex L. on 08/04/2017
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Alex said the service was excellent, and the staff did a wonderful job. The staff is exceptional, and they went out of their way to be helpful.
Vehicle: Chevrolet Tahoe
Category: Service
Service Date: 08/02/2017
Review Created: 08/04/2017
This review was collected via phone interview by Customer Research Inc.
TINA B. on 08/03/2017
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"A-One Service!!!"
Incredible customer service and they are fast and efficient!
Vehicle: Honda CR-V
Service Date: 08/02/2017
Review Created: 08/03/2017 04:17 AM
David R. on 08/03/2017
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David said this business does a great job in a timely manner.
Vehicle: Ford Fusion
Category: Service
Service Date: 07/28/2017
Review Created: 08/03/2017
This review was collected via phone interview by Customer Research Inc.
LAWRENCE B. on 08/02/2017
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"Customer service "
A great group of people with excellent customer service, while providing a quick turnaround on repairs.
Vehicle: GMC Sierra 3500
Service Date: 08/01/2017
Review Created: 08/02/2017 03:06 AM
Roy H. on 08/01/2017
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Roy said he has used the business for quite awhile.
Vehicle: Kia Sportage
Category: Service
Service Date: 07/20/2017
Review Created: 08/01/2017
This review was collected via phone interview by Customer Research Inc.
JASON F. on 07/27/2017
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"Great place with great customer service!"
This is MY mechanic shop. They did great with my Saturn L200 and Chrysler Town and Country van. Warranty work was done quickly with no problem!
Vehicle: Chrysler Town & Country
Service Date: 07/25/2017
Review Created: 07/27/2017 10:32 AM
ANTHONY R. on 07/20/2017
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"Great Price and Service!!"
Your Service writer Tony Ratley is an unbelievable asset to your company. Great customer service and understanding of my vehicle needs. He's a keeper for sure!!!!
Vehicle: Chevrolet Equinox
Service Date: 07/19/2017
Review Created: 07/20/2017 08:10 AM
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