DENNIS R. on 09/02/2016
As far as the ford dealership is concerned I have a very poor impression of what they have become so I went to another of the dealerships Harris Isuzu, where I knew Mike Erickson, who runs the service department. He has always been helpful and trustworthy when it has come to repairs and being concerned for his clients. He was great and it is because of him that I give a 5 stars. To bad he left Harris ford but great that he is at Harris Isuzu. It adds about 6 miles to my drive but when it comes to F250 Diesel I spare no inconvenience to keep it in good hands.
Vehicle: FORD SUPER DUTY F-250
Service Date: 08/03/2016
Review Created: 09/02/2016 04:48 AM
JUDY M. on 08/22/2016
CHARLIE M. on 08/11/2016
"Harris Ford is either negligent or running a scam"
I asked to have my car looked at because we were leaving on a 4,000 mile road trip and within a couple day my engine light was blinking. They had introduced water in with the spark plugs. Not my first negative experience with them but it will be my last.
Vehicle: FORD TRANSIT CONNECT
Service Date: 07/25/2016
Review Created: 08/11/2016 03:01 PM
JAY H. on 08/08/2016
RODNEY H. on 08/07/2016
Michael S. on 07/24/2016
"Solid group of guys and easy to work with."
Honored quoted price, explained everything easily with no games or tricks. Good inventory and communication. I had many local dealers that wouldn't even call me back. Earl and Rick were a good sales team, Melvin (one of the managers) was great and in the end we left with a more than fair deal.
Sales Date: 07/23/2016
Review Created: 07/24/2016 11:59 AM
SHIRLEY S. on 05/19/2016
GAGE W. on 05/15/2016
JOEL H. on 05/15/2016
JOHN L. on 05/14/2016
HAROLD J. on 05/03/2016
RICHARD F. on 04/30/2016
MIKELLE M. on 04/29/2016
CARL C. on 04/17/2016
JEFF A. on 04/10/2016
"my 2015 F150"
Eric Hoppe went out if his way to spend time with me and explain my truck options. he wanted me to walk away with the truck I wanted, not with the one they wanted to sell.
Vehicle: FORD F-150
Sales Date: 03/24/2016
Review Created: 04/10/2016 07:37 PM
Richelle S. on 02/25/2016
"Amazing Customer Service and wonderful attitude"
Mike Robb was amazing. My husband and I came in looking for a new vehicle. We planned on making a purchase in March due to finances and other dealerships and sales reps became unfriendly and unhelpful once they knew we couldn't purchase a car until March. However, Mike was so different. He test drove vehicles with us, was very understanding of our desire to make purchase later but still hey information now, and even gave us some great tips for saving money for when we come back to purchase in March! He keeps in contact with us to let us know when specials or vehicles that match our needs come into dealership and never tries to force us to buy early. He's knowledgeable, respectful, helpful and a great family man. He even kept my son entertained while my husband and I were on the test drive and he was over all the best person I worked with on a purchase. I worked for other dealerships for years in the offices doing titles and service calls and I never met anyone as nice as Mike.
Sales Date: 02/26/2016
Review Created: 02/25/2016 12:51 PM
JOHN H. on 02/21/2016
MARGARET S. on 02/16/2016
Eric O. on 02/15/2016
Carlos C. on 02/02/2016
"DO NOT BUY FROM HARRIS FORD! Total unprofessionals. "
I found a truck at Harris Ford that my son has saved up money for over a year to buy, WE spoke with the dealership and did all the financing all we needed was to get the PO to the Bank so we could get financing complete. I have been calling for 3 days now to get them to send it to me. Every time I call they would send me to a different person and they all would tell me something different. I finally get a hold of the "Sales Manager" and he tells me that some one will get time the paperwork with in an hour. 5 hours later still no paperwork I call him again and he has finacing call me and they tell me they will call me first thing in the morning to get us what we need for the bank. They call me this morning to tell me that the truck we were buying was sold last night and there sorry...........This is the worst experience I have ever had with a FORD dealership. I would not recommend ANYONE to buy a vehicle from HARRIS FORD!
Sales Date: 02/02/2016
Review Created: 02/02/2016 09:09 AM
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