Headmaster Automotive


Overall Rating 4.52/5Overall Rating 4.52/5Overall Rating 4.52/5Overall Rating 4.52/5rating 4.52

186 Reviews

91% Would Recommend
Latest Review about 1 month ago
Shareese R. on 04/26/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Shareese said Carl was very pleasant and patient. She appreciated that he was he was honest and assuring.
Vehicle: Volvo S40
Category: Service
Service Date: 04/21/2017
Review Created: 04/26/2017
This review was collected via phone interview by Customer Research Inc.
David E. on 04/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
David said the service was wonderful.
Vehicle: Saab 9-5
Category: Service
Service Date: 04/19/2017
Review Created: 04/24/2017
This review was collected via phone interview by Customer Research Inc.
ANTHONY B. on 04/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
" Great overall service "
This place is awesome they treat you like a valued customer great customer service overall they work good and fast I would recommend this place to all my friends
Vehicle: Dodge Charger
Service Date: 04/21/2017
Review Created: 04/21/2017 09:24 PM
Damien T. on 04/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Damien said the business is friendly and he likes the environment there.
Vehicle: Acura TL
Category: Service
Service Date: 04/14/2017
Review Created: 04/21/2017
This review was collected via phone interview by Customer Research Inc.
William D. on 04/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
William said they did a good job.
Vehicle: Dodge Magnum
Category: Service
Service Date: 04/03/2017
Review Created: 04/19/2017
This review was collected via phone interview by Customer Research Inc.
Jack R. on 04/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jack said the service was the best.
Category: Service
Service Date: 04/04/2017
Review Created: 04/10/2017
This review was collected via phone interview by Customer Research Inc.
Jedrek P. on 04/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jedrek said the service was excellent. The technicians were fast and quick. They were very responsive and flexible with his schedule. They were very nice and honest. They worked with him.
Vehicle: Subaru Impreza
Category: Service
Service Date: 04/08/2017
Review Created: 04/10/2017
This review was collected via phone interview by Customer Research Inc.
Elizabeth M. on 03/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Elizabeth said the service is very good and she has never had a problem.
Vehicle: Toyota Highlander
Category: Service
Service Date: 03/17/2017
Review Created: 03/22/2017
This review was collected via phone interview by Customer Research Inc.
KHALID F. on 03/19/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Very disappointingZeeo rating I am in USA for a long time never gone through bad experience like this. "
I will never go there. Ready to sent my bad experience to business bureau
Vehicle: Acura Legend
Service Date: 03/09/2017
Review Created: 03/19/2017 07:54 PM
John V. on 03/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
John said he was pleased with this business, and they did a very good job. He made note that Luka, an employee at this business was good, and he had a lot of information for him. He treated him nicely. The employee behind the front desk is very good at what he does. They were able to get his vehicle going for a fair price.
Vehicle: Chevrolet Avalanche
Category: Service
Service Date: 02/21/2017
Review Created: 03/18/2017
This review was collected via phone interview by Customer Research Inc.
Raul D. on 03/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Raul said the staff at this business did everything he asked them to do. They went out of their way to find him better prices on certain parts. He would recommend them for service.
Vehicle: BMW 325i
Category: Service
Service Date: 03/09/2017
Review Created: 03/17/2017
This review was collected via phone interview by Customer Research Inc.
DENNIS B. on 03/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very friendly - very knowledgeable "
Very friendly - very knowledgeable
Vehicle: Ford Ranger
Service Date: 03/10/2017
Review Created: 03/11/2017 10:50 AM
John C. on 03/10/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
John said he had to take his vehicle back to this business twice. They corrected the problem and he recommends the service at this business.
Vehicle: Mazda CX-7
Category: Service
Service Date: 02/01/2017
Review Created: 03/10/2017
This review was collected via phone interview by Customer Research Inc.
Tom B. on 03/04/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Tom said he would recommend this business.
Category: Service
Service Date: 02/27/2017
Review Created: 03/04/2017
This review was collected via phone interview by Customer Research Inc.
Cirilo S. on 02/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Aurora. She said they were really nice. They answered their questions and they offered the prices of the services listed.
Vehicle: Chevrolet Sportvan
Category: Service
Service Date: 02/20/2017
Review Created: 02/22/2017
This review was collected via phone interview by Customer Research Inc.
Karo T. at Headmaster Automotive responded on 02/28/2017

From all of us at Headmaster team, We sincerely appreciate the opportunity to service your vehicle and look forward to any and all future needs. Thank you.
 

Jane M. on 02/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jane said she was pleased with the way everything was handled. She was happy with the service and explanation and with the help in getting the vehicle repaired. There was no promise of time but they kept the vehicle for 2 weeks.
Vehicle: Mercedes-Benz ML350
Category: Service
Service Date: 02/17/2017
Review Created: 02/20/2017
This review was collected via phone interview by Customer Research Inc.
Karo T. at Headmaster Automotive responded on 02/28/2017

We thrive on excellence and good words such as yous that gives us the fuel we need. Thank you.

Gio B. on 02/17/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
Gio said he was given multiple prices, they did not provide the right answers and they did not do the work. He took his vehicle out of there because the prices were too high and they kept getting higher. They also put all the parts in the back seat without any cardboard or plastic. He said he is done with this facility.
Vehicle: Ford Escape
Category: Service
Service Date: 01/30/2017
Review Created: 02/17/2017
This review was collected via phone interview by Customer Research Inc.
Jason S. on 02/03/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Jason said he is ecstatic with the good service the business provides and he will definitely return. He will refer all his friends and family to this business and they will be getting lots of new customers.
Vehicle: Buick Electra
Category: Service
Service Date: 02/01/2017
Review Created: 02/03/2017
This review was collected via phone interview by Customer Research Inc.
Alexis D. on 01/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Alexis said they did a good job.
Category: Service
Service Date: 01/16/2017
Review Created: 01/18/2017
This review was collected via phone interview by Customer Research Inc.
Jedrek P. on 01/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jedrek said the business had fair prices, fast service, and friendly personnel.
Vehicle: Subaru Forester
Category: Service
Service Date: 01/05/2017
Review Created: 01/17/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 186 in total