Herb Chambers Hyundai of Auburn


Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5rating 4.51

680 Reviews

ReScore Reviews™ (8)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.875/5Overall Rating 2.875/5rating 2.875rating 2.875rating 2.875
92% Would Recommend
100% Business Response
Latest Review 13 minutes ago
Natasha P. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Great service.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/16/2017
Service Type: Maintenance
Review Created: 08/18/2017 03:24 PM
Jacqueline S. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service review :) "
Always excellent service here!
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 08/12/2017
Service Type: Maintenance
Review Created: 08/18/2017 08:32 AM
Matt C. at Herb Chambers Hyundai of Auburn responded on 08/18/2017

Thank you for coming in for service and taking the time to fill out the survey. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990

Verified Customer on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Regular maintanence"
Friendly and performed professionally.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 08/15/2017
Service Type: Maintenance
Review Created: 08/17/2017 10:40 AM
Matt C. at Herb Chambers Hyundai of Auburn responded on 08/17/2017

Thank you for coming in for service and taking the time to fill out the survey. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990

Dino D. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Services"
I had really good customer service
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/14/2017
Service Type: Repair
Review Created: 08/16/2017 02:17 PM
Matt C. at Herb Chambers Hyundai of Auburn responded on 08/16/2017

Thank you for coming in for service and taking the time to fill out the survey. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990

Kevin S. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They have a friendly staff!"
We were back on the road in a very short time.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/12/2017
Service Type: Repair
Review Created: 08/15/2017 10:56 AM
Matt C. at Herb Chambers Hyundai of Auburn responded on 08/15/2017

Thank you for coming in for service and taking the time to fill out the survey. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990

Garry N. on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good peolpe "
just yhe right stuff
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 08/09/2017
Service Type: Repair
Review Created: 08/11/2017 05:34 PM
Matt C. at Herb Chambers Hyundai of Auburn responded on 08/12/2017

Thank you for coming in for service and taking the time to fill out the survey. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990

David J. on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good experience"
The people you meet upon entering are very nice and the work is done well
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 07/26/2017
Service Type: Repair
Review Created: 08/11/2017 12:07 PM
Matt C. at Herb Chambers Hyundai of Auburn responded on 08/11/2017

Thank you for coming in for service and taking the time to fill out the survey. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990

Joseph D. on 08/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change & recalls"
Always a pleasure. Very responsive and friendly staff.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/08/2017
Service Type: Repair
Review Created: 08/10/2017 09:00 PM
Matt C. at Herb Chambers Hyundai of Auburn responded on 08/11/2017

Thank you for coming in for service and taking the time to fill out the survey. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990

Verified Customer on 08/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service was great!"
Anthony was a great service advisor. The work was completed well and on time.
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 08/07/2017
Service Type: Repair
Review Created: 08/09/2017 12:47 PM
Matt C. at Herb Chambers Hyundai of Auburn responded on 08/09/2017

Thank you for coming in for service and taking the time to fill out the survey. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990

Ryan S. on 08/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good Service!"
Good job, overall!
Vehicle: 2011 Hyundai Accent
Category: Service
Service Date: 08/03/2017
Service Type: Maintenance
Review Created: 08/09/2017 10:20 AM
Matt C. at Herb Chambers Hyundai of Auburn responded on 08/09/2017

Thank you for coming in for service and taking the time to fill out the survey. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990

Mike M. on 08/09/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Friendly service advisor"
yes I would reccommend
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 08/07/2017
Service Type: Repair
Review Created: 08/09/2017 10:03 AM
Matt C. at Herb Chambers Hyundai of Auburn responded on 08/09/2017

Thank you for coming in for service and taking the time to fill out the survey. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990

Marsha R. on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They always do a little more than expected."
always a 5 star place to come
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/04/2017
Service Type: Repair
Review Created: 08/08/2017 03:01 PM
Matt C. at Herb Chambers Hyundai of Auburn responded on 08/09/2017

Thank you for coming in for service and taking the time to fill out the survey. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990

Verified Customer on 08/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The positive way I'm treated."
Everything I wanted was done to my satisfaction.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 07/31/2017
Service Type: Repair
Review Created: 08/05/2017 05:26 PM
Matt C. at Herb Chambers Hyundai of Auburn responded on 08/08/2017

Thank you for coming in for service and taking the time to fill out the survey. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990

Elaine S. on 08/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"It is efficient "
I would recommend this business
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 07/13/2017
Service Type: Repair
Review Created: 08/05/2017 08:36 AM
Matt C. at Herb Chambers Hyundai of Auburn responded on 08/08/2017

Thank you for coming in for service and taking the time to fill out the survey. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990

Patricia F. on 08/04/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Curtious and fast "
Great job
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 07/29/2017
Service Type: Maintenance
Review Created: 08/04/2017 06:08 PM
Matt C. at Herb Chambers Hyundai of Auburn responded on 08/08/2017

Thank you for coming in for service and taking the time to fill out the survey. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990

Elaine B. on 08/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly people"
Friendly people everywhere and herb chambers there are friendly competent people
Vehicle: 2008 Hyundai Elantra
Category: Service
Service Date: 08/01/2017
Service Type: Maintenance
Review Created: 08/03/2017 07:08 PM
Matt C. at Herb Chambers Hyundai of Auburn responded on 08/04/2017

Thank you for coming in for service and taking the time to fill out the survey. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990

Anna V. on 08/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Definetly returning "
From the moment I arrived to drop off my car for service to leaving that afternoon with a new car every employee I encountered was friendly and courteous.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 07/31/2017
Service Type: Repair
Review Created: 08/03/2017 03:50 PM
Matt C. at Herb Chambers Hyundai of Auburn responded on 08/04/2017

Thank you for coming in for service and taking the time to fill out the survey. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990

Verified Customer on 08/02/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"does the job "
Smaller space than the Westborough hyundai location. They do the job and that's what matters. I come him for the service and willing to pay more for service. Service Should include friendly individuals with smiles and courtesy... Example "Have a seat" would be great... Vs the employee sitting down and not offering the client to sit. Little things don't go un noticed.

I'm not paying $19.99 for an oil change at a cheap place. I'm okay paying more for the service. Courtesy...
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 07/31/2017
Service Type: Maintenance
Review Created: 08/02/2017 05:58 PM
Matt C. at Herb Chambers Hyundai of Auburn responded on 08/03/2017

Thank you for coming in for service and taking the time to fill out the survey. I apologize you didn't receive your multi point inspection sheet. The color printer was not working, it wasn't out of paper. If you would contact me with your email address I can send you a copy of the multi point inspection. Thank you again. 

Matthew Carney
Service Manager
508.832.9990

Juan F. on 08/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I'm Back"
From The service manager to the mechanic
Vehicle: 2013 Hyundai Azera
Category: Service
Service Date: 07/31/2017
Service Type: Maintenance
Review Created: 08/02/2017 01:31 PM
Matt C. at Herb Chambers Hyundai of Auburn responded on 08/02/2017

Thank you for coming in for service and taking the time to fill out the survey. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990

Peter D. on 08/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service"
Great service
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 07/31/2017
Service Type: Repair
Review Created: 08/02/2017 12:29 PM
Matt C. at Herb Chambers Hyundai of Auburn responded on 08/02/2017

Thank you for coming in for service and taking the time to fill out the survey. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990

Displaying Review 1 - 20 of 680 in total