Herb Chambers Hyundai of Auburn


Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5rating 4.51

731 Reviews

ReScore Reviews™ (9)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.77778/5Overall Rating 2.77778/5rating 2.77778rating 2.77778rating 2.77778
92% Would Recommend
100% Business Response
Latest Review about 14 hours ago
James G. on 09/25/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"See previous comment "
Overall good
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/20/2017
Service Type: Maintenance
Review Created: 09/25/2017 04:20 PM
Matt C. at Herb Chambers Hyundai of Auburn responded on 09/26/2017

Thank you for coming in for service and taking the time to fill out the survey. We do not clean interior glass as part of the courtesy exterior car wash so not sure why it looked like it was cleaned with a mop.

Matthew Carney
Service Manager
508.832.9990

Patricia C. on 09/24/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Quick service"
Easy to make an appointment and service was completed when designated to.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 09/18/2017
Service Type: Repair
Review Created: 09/24/2017 06:43 AM
Matt C. at Herb Chambers Hyundai of Auburn responded on 09/25/2017

Thank you for coming in for service and taking the time to fill out the survey.

Matthew Carney
Service Manager
508.832.9990

Verified Customer on 09/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
No issues. We'll run!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/16/2017
Service Type: Maintenance
Review Created: 09/23/2017 02:55 PM
Matt C. at Herb Chambers Hyundai of Auburn responded on 09/25/2017

Thank you for coming in for service and taking the time to fill out the survey. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990

John P. on 09/23/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Got in and out "
Yes
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 09/15/2017
Service Type: Repair
Review Created: 09/23/2017 03:50 AM
Matt C. at Herb Chambers Hyundai of Auburn responded on 09/23/2017

Thank you for coming in for service and taking the time to fill out the survey.

Matthew Carney
Service Manager
508.832.9990

Lewis W. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall service"
There were 3 recalls on my 2013 Sonata. Service was done in less than two hours. Waiting room was comfortable (after turning down the volume on the TV.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/20/2017
Service Type: Repair
Review Created: 09/22/2017 12:21 PM
Matt C. at Herb Chambers Hyundai of Auburn responded on 09/23/2017

Thank you for coming in for service and taking the time to fill out the survey. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990

Verified Customer on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Everything went smooth
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 09/18/2017
Service Type: Maintenance
Review Created: 09/20/2017 02:12 PM
Matt C. at Herb Chambers Hyundai of Auburn responded on 09/21/2017

Thank you for coming in for service and taking the time to fill out the survey. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990

April F. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great, quick service from extremely nice and professional people"
I couldn't have asked for a better experience. It was quick and they topped off all of my fluids and washed my car.
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 09/15/2017
Service Type: Repair
Review Created: 09/20/2017 04:41 AM
Matt C. at Herb Chambers Hyundai of Auburn responded on 09/20/2017

Thank you for coming in for service and taking the time to fill out the survey. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990

GARRY F. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Freindly and knowledgeable staff"
Always a pleasure bring my vehicle in for service. Keep up the great work..
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 09/16/2017
Service Type: Maintenance
Review Created: 09/20/2017 04:04 AM
Matt C. at Herb Chambers Hyundai of Auburn responded on 09/20/2017

Thank you for coming in for service and taking the time to fill out the survey. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990

James M. on 09/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good service and friendly "
Good
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 09/15/2017
Service Type: Maintenance
Review Created: 09/19/2017 11:27 AM
Matt C. at Herb Chambers Hyundai of Auburn responded on 09/19/2017

Thank you for coming in for service and taking the time to fill out the survey.

Matthew Carney
Service Manager
508.832.9990

Mark B. on 09/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I Love Herb Chambers Hyundai and Mr. Steve Miller For Their Emphasis On Customer Satisfaction"
I was treated like royalty, and they rolled out the red carpet to make my buying experience a one of a kind event, as opposed to experiences with other less than honest purveyors of the same vehicle. Mr. Steve MIller bent over backwards to accommodate my requests, and I did leave on Labor Day with a gorgeous new vehicle, twice what I had expected. I highly recommend this dealership due to their superior customer service, honesty and above and beyond accommodations. Sincerely, Mark P. Boxshus......CEO Boscoe's Buddies, BoscoeTheCookieDoctor and Fusion Consultants........
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 09/11/2017
Service Type: Maintenance
Review Created: 09/16/2017 07:11 PM
Matt C. at Herb Chambers Hyundai of Auburn responded on 09/18/2017

Thank you for coming in for service and taking the time to fill out the survey. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990

Louise B. on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change"
Checked whole car and received a car wash with service
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/07/2017
Service Type: Maintenance
Review Created: 09/14/2017 06:01 PM
Matt C. at Herb Chambers Hyundai of Auburn responded on 09/15/2017

Thank you for coming in for service and taking the time to fill out the survey. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990

Christine Z. on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"XXxX "
Xxxxx
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 09/12/2017
Service Type: Maintenance
Review Created: 09/14/2017 02:30 PM
Matt C. at Herb Chambers Hyundai of Auburn responded on 09/14/2017

Thank you for coming in for service and taking the time to fill out the survey. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990

Verified Customer on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Prefer Not to Post"
See Title
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 09/09/2017
Service Type: Maintenance
Review Created: 09/14/2017 08:08 AM
Matt C. at Herb Chambers Hyundai of Auburn responded on 09/14/2017

Thank you for coming in for service and taking the time to fill out the survey. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990

Richard R. on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service and no hassle "
Would and have recommended Herb Chambers of Hyundai. 7 cars bought and counting
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 09/08/2017
Service Type: Repair
Review Created: 09/14/2017 07:03 AM
Matt C. at Herb Chambers Hyundai of Auburn responded on 09/14/2017

Thank you for coming in for service and taking the time to fill out the survey. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990

Anthony P. on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great"
Yes
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 09/07/2017
Service Type: Maintenance
Review Created: 09/12/2017 02:59 AM
Matt C. at Herb Chambers Hyundai of Auburn responded on 09/14/2017

Thank you for coming in for service and taking the time to fill out the survey. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990

Verified Customer on 09/11/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good service "
Completed in time. Car was clean
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 09/06/2017
Service Type: Repair
Review Created: 09/11/2017 04:21 PM
Matt C. at Herb Chambers Hyundai of Auburn responded on 09/14/2017

Thank you for coming in for service and taking the time to fill out the survey.

Matthew Carney
Service Manager
508.832.9990

Kathleen H. on 09/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Complimentry Loaners and Shuttle Service"
Matt Carney went above and beyond to help me with the cost of a new steering column and to put me on a loaner, while my car was being fixed.
Vehicle: 2008 Hyundai Elantra
Category: Service
Service Date: 09/07/2017
Service Type: Repair
Review Created: 09/11/2017 11:05 AM
Matt C. at Herb Chambers Hyundai of Auburn responded on 09/11/2017

Thank you for coming in for service and taking the time to fill out the survey. Happy I was able to help you!

Matthew Carney
Service Manager
508.832.9990

Verified Customer on 09/11/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Warranty repair or not"
Service advisor Tony was very pleasant.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 09/07/2017
Service Type: Repair
Review Created: 09/11/2017 11:02 AM
Matt C. at Herb Chambers Hyundai of Auburn responded on 09/11/2017

Thank you for coming in for service and taking the time to fill out the survey.

Matthew Carney
Service Manager
508.832.9990

Elsie V. on 09/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"clean, proper business-like and friendly atmosphere."
complete satisfaction with my Hyundai which includes: updates and reminders posted in the automobile.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 08/28/2017
Service Type: Maintenance
Review Created: 09/09/2017 07:52 AM
Matt C. at Herb Chambers Hyundai of Auburn responded on 09/09/2017

Thank you for coming in for service and taking the time to fill out the survey. Happy our team was able to provide you with excellent service!

Matthew Carney
Service Manager
508.832.9990

Verified Customer on 09/09/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"My first visit"
Everything was fine except that I had to wait for 10 minutes in the bay before someone waited on me.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 09/02/2017
Service Type: Maintenance
Review Created: 09/09/2017 05:16 AM
Matt C. at Herb Chambers Hyundai of Auburn responded on 09/09/2017

Thank you for coming in for service and taking the time to fill out the survey.

Matthew Carney
Service Manager
508.832.9990

Displaying Review 1 - 20 of 731 in total