Herb Chambers Hyundai Westborough


Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5rating 4.61

393 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
94% Would Recommend
100% Business Response
Latest Review 17 days ago
Barbara B. on 04/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Brakes & Oil Change"
Was satisfied with the workmanship and friendliness of employees.
Vehicle: 2013 Hyundai Genesis
Category: Service
Service Date: 04/01/2017
Service Type: Maintenance
Review Created: 04/10/2017 10:32 AM
Kevin Z., Service Manager at Herb Chambers Hyundai Westborough responded on 04/21/2017

Barbara

I just wanted to write back, thank you for taking the time to fill out the survey. Glad we were able to provide Excellent service.

Again, Thank you for coming in for service and taking the time to fill out the survey.

Kevin Zarrella
Service Manager
508-870-3100
Verified Customer on 04/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Professional and timely
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 03/30/2017
Service Type: Repair
Review Created: 04/07/2017 10:25 AM
Kevin Z., Service Manager at Herb Chambers Hyundai Westborough responded on 04/21/2017

I just wanted to write back, thank you for taking the time to fill out the survey. Glad we were able to provide Excellent service.

Again, Thank you for coming in for service and taking the time to fill out the survey.

Kevin Zarrella
Service Manager
508-870-3100
Verified Customer on 04/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"OK"
OK
Vehicle: 2016 Hyundai Elantra Gt
Category: Service
Service Date: 04/05/2017
Service Type: Maintenance
Review Created: 04/07/2017 09:59 AM
Kevin Z., Service Manager at Herb Chambers Hyundai Westborough responded on 04/21/2017

I just wanted to write back, thank you for taking the time to fill out the survey. Glad we were able to provide Excellent service.

Again, Thank you for coming in for service and taking the time to fill out the survey.

Kevin Zarrella
Service Manager
508-870-3100
Diane W. on 04/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"."
.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 03/30/2017
Service Type: Repair
Review Created: 04/07/2017 04:39 AM
Kevin Z., Service Manager at Herb Chambers Hyundai Westborough responded on 04/21/2017

Diane

I just wanted to write back, thank you for taking the time to fill out the survey. Glad we were able to provide Excellent service.

Again, Thank you for coming in for service and taking the time to fill out the survey.

Kevin Zarrella
Service Manager
508-870-3100
Joshua C. on 04/06/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good quality business"
Emad was very helpful in helping me choose a car. Overall was very satisfied with my experience. All of the staff were friendly and helpful as well.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 03/22/2017
Service Type: Repair
Review Created: 04/06/2017 06:28 AM
Kevin Z., Service Manager at Herb Chambers Hyundai Westborough responded on 04/21/2017

Joshua

I just wanted to write back, thank you for taking the time to fill out the survey. Glad we were able to provide Excellent service.

Again, Thank you for coming in for service and taking the time to fill out the survey.

Kevin Zarrella
Service Manager
508-870-3100
Verified Customer on 04/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service! "
I am always satisfied with their services.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 04/03/2017
Service Type: Maintenance
Review Created: 04/05/2017 09:52 AM
Kevin Z., Service Manager at Herb Chambers Hyundai Westborough responded on 04/21/2017

I just wanted to write back, thank you for taking the time to fill out the survey. Glad we were able to provide Excellent service.

Again, Thank you for coming in for service and taking the time to fill out the survey.

Kevin Zarrella
Service Manager
508-870-3100
Paria M. on 04/04/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good service"
The provided a good service.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 03/30/2017
Service Type: Maintenance
Review Created: 04/04/2017 09:12 AM
Kevin Z., Service Manager at Herb Chambers Hyundai Westborough responded on 04/04/2017

Paria,

I just wanted to write back, thank you for taking the time to fill out the survey. Glad we were able to provide Excellent service.

Again, Thank you for coming in for service and taking the time to fill out the survey.

Best,

Kevin Zarrella
Service Manager
508-870-3100
Alan S. on 03/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"everyone ar very freindly and helpful"
yes
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 03/25/2017
Service Type: Maintenance
Review Created: 03/29/2017 04:15 AM
Kevin Z., Service Manager at Herb Chambers Hyundai Westborough responded on 03/30/2017

Alan,


I just wanted to write back, thank you for taking the time to fill out the survey. Glad we were able to provide Excellent service.

Again, Thank you for coming in for service and taking the time to fill out the survey.

Best,

Kevin Zarrella
Service Manager
508-870-3100
Jean G. on 03/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fantastic Service Department"
Because of the great service I have received at this dealership I definitely will be purchasing my next vehicle from them.
Vehicle: 2012 Hyundai Elantra To
Category: Service
Service Date: 03/24/2017
Service Type: Maintenance
Review Created: 03/28/2017 11:26 AM
Kevin Z., Service Manager at Herb Chambers Hyundai Westborough responded on 03/30/2017

Jean,

I just wanted to write back, thank you for taking the time to fill out the survey. Glad we were able to provide Excellent service.

Again, Thank you for coming in for service and taking the time to fill out the survey.

Best,

Kevin Zarrella
Service Manager
508-870-3100
Edward F. on 03/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change, new battery"
No comments
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 03/22/2017
Service Type: Maintenance
Review Created: 03/27/2017 05:18 PM
Kevin Z., Service Manager at Herb Chambers Hyundai Westborough responded on 03/30/2017

Edward,

I just wanted to write back, thank you for taking the time to fill out the survey. Glad we were able to provide Excellent service.

Again, Thank you for coming in for service and taking the time to fill out the survey.

Best,

Kevin Zarrella
Service Manager
508-870-3100
Verified Customer on 03/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
Efficient, friendly, comfortable atmosphere while waiting
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 03/17/2017
Service Type: Repair
Review Created: 03/26/2017 07:47 AM
Kevin Z., Service Manager at Herb Chambers Hyundai Westborough responded on 03/30/2017

I just wanted to write back, thank you for taking the time to fill out the survey. Glad we were able to provide Excellent service.

Again, Thank you for coming in for service and taking the time to fill out the survey.

Best,

Kevin Zarrella
Service Manager
508-870-3100
Christine N. on 03/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thanks for helping me take good care of my beloved 2012 Azera!"
Every visit has been a good experience! Quick, easy and a great value (especially with those coupons!)
Vehicle: 2012 Hyundai Azera
Category: Service
Service Date: 03/20/2017
Service Type: Maintenance
Review Created: 03/22/2017 06:33 PM
Kevin Z., Service Manager at Herb Chambers Hyundai Westborough responded on 03/24/2017

Christine,

I just wanted to write back, thank you for taking the time to fill out the survey. Glad we were able to provide Excellent service.

Again, Thank you for coming in for service and taking the time to fill out the survey.

Best,

Kevin Zarrella
Service Manager
508-870-3100
George P. on 03/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"No review"
Do not waste my time with these reviews.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 03/20/2017
Service Type: Maintenance
Review Created: 03/22/2017 11:45 AM
Kevin Z., Service Manager at Herb Chambers Hyundai Westborough responded on 03/30/2017

George,

I just wanted to write back, thank you for taking the time to fill out the survey. Glad we were able to provide Excellent service.

Again, Thank you for coming in for service and taking the time to fill out the survey.

Kevin Zarrella
Service Manager
508-870-3100
Patrick T. on 03/22/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great Service"
Great Service as always!!! Keep up the good work !!!
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 03/18/2017
Service Type: Repair
Review Created: 03/22/2017 04:11 AM
Kevin Z., Service Manager at Herb Chambers Hyundai Westborough responded on 03/24/2017

Patrick,

I just wanted to write back, thank you for taking the time to fill out the survey. Glad we were able to provide Excellent service.

Again, Thank you for coming in for service and taking the time to fill out the survey.

Kevin Zarrella
Service Manager
508-870-3100
Verified Customer on 03/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"clean, fast and friendly"
great customer service
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 03/17/2017
Service Type: Maintenance
Review Created: 03/21/2017 12:32 PM
Kevin Z., Service Manager at Herb Chambers Hyundai Westborough responded on 03/30/2017


I just wanted to write back, thank you for taking the time to fill out the survey. Glad we were able to provide Excellent service.

Again, Thank you for coming in for service and taking the time to fill out the survey.

Best,

Kevin Zarrella
Service Manager
508-870-3100
Verified Customer on 03/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Warning Lights Staying On"
Had problem with ABS, ESC Off and AWD lights staying on. Issue identified and service manager clearly communicated necessary repair. Positive service experience overall.
Vehicle: 2008 Hyundai Veracruz
Category: Service
Service Date: 03/13/2017
Service Type: Maintenance
Review Created: 03/19/2017 01:46 PM
Kevin Z., Service Manager at Herb Chambers Hyundai Westborough responded on 03/21/2017

I just wanted to write back, thank you for taking the time to fill out the survey. Glad we were able to provide Excellent service.

Again, Thank you for coming in for service and taking the time to fill out the survey.

Kevin Zarrella
Service Manager
508-870-3100
Verified Customer on 03/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great place"
always happy with my service when I come here
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 03/15/2017
Service Type: Repair
Review Created: 03/17/2017 11:24 AM
Kevin Z., Service Manager at Herb Chambers Hyundai Westborough responded on 03/21/2017

I just wanted to write back, thank you for taking the time to fill out the survey. Glad we were able to provide Excellent service.

Again, Thank you for coming in for service and taking the time to fill out the survey.

Kevin Zarrella
Service Manager
508-870-3100
Bruce H. on 03/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Bruce H"
Bruce H
Vehicle: 2012 Hyundai Veloster
Category: Service
Service Date: 03/11/2017
Service Type: Repair
Review Created: 03/14/2017 01:30 PM
Kevin Z., Service Manager at Herb Chambers Hyundai Westborough responded on 03/30/2017

Bruce,

I just wanted to write back, thank you for taking the time to fill out the survey. Glad we were able to provide Excellent service.

Again, Thank you for coming in for service and taking the time to fill out the survey.

Best,

Kevin Zarrella
Service Manager
508-870-3100
Verified Customer on 03/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great job!"
Great job to the guys in service!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 03/09/2017
Service Type: Repair
Review Created: 03/13/2017 10:10 AM
Kevin Z., Service Manager at Herb Chambers Hyundai Westborough responded on 03/21/2017

I just wanted to write back, thank you for taking the time to fill out the survey. Glad we were able to provide Excellent service.

Again, Thank you for coming in for service and taking the time to fill out the survey.

Kevin Zarrella
Service Manager
508-870-3100
Verified Customer on 03/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Just reread my initial comments. It says it all."
above
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 03/07/2017
Service Type: Repair
Review Created: 03/09/2017 01:02 PM
Kevin Z., Service Manager at Herb Chambers Hyundai Westborough responded on 03/10/2017


I just wanted to write back, thank you for taking the time to fill out the survey. Glad we were able to provide Excellent service.

Again, Thank you for coming in for service and taking the time to fill out the survey.

Kevin Zarrella
Service Manager
508-870-3100
Displaying Review 1 - 20 of 393 in total