Herb's Garage & Arman Auto Service Center


Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

626 Reviews

ReScore Reviews™ (4)

ReScore
Overall Rating 4.0000025/5Overall Rating 4.0000025/5Overall Rating 4.0000025/5Overall Rating 4.0000025/5rating 4.0000025
Original
Overall Rating 2.2499975/5Overall Rating 2.2499975/5rating 2.2499975rating 2.2499975rating 2.2499975
98% Would Recommend
Latest Review 7 days ago
Review for Herb's Garage & Arman Auto Service Center
Moe E. ReScore Review on 10/21/2014
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Recommended? Yes
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Moe said he received a phone call from Darren who was able to refund him $100 for the parts and labor he received during his last visit.
Vehicle: Mercedes-Benz S550
Category: Service
Service Date: 09/30/2014
Review Created: 10/07/2014
This review was collected via phone interview by Customer Research Inc.

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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Moe said he took his vehicle in because of a noise he was having and told them to find out what the problem was and to fix it. This business replaced a part and charged him $400 but the noise still remained. He took it to a dealership and they discovered the lower control arm bushing needed to be replaced and he no longer has the noise he had. This business suggested that he purchase the part and they would fix it at no charge because they messed up the diagnostic. He would not recommend this business for service because of this issue.
Vehicle: Mercedes-Benz S550
Category: Service
Service Date: 09/30/2014
Review Created: 10/07/2014
This review was collected via phone interview by Customer Research Inc.
Arman M. at Herb's Garage & Arman Auto Service Center responded on 10/11/2014

Took care of the problem