Review for Heritage Body and Frame Pond Springs
Ahmad S. on 04/08/2011
Ahmad rated his experience a 4 because of the length of time the repair took. He said the repair was excellent and the only thing that they didn't tell him was how long the paint smell would last and they didn't remove all the tape from the vehicle after painting it. As he was driving, it kept flapping and finally fell off. The promised time was 1 week but it took 3 weeks and doesn't know the reason for the delay. The insurance dealt with the estimator and all the shop's communication was done with him.
Service Date: 03/29/2011
Review Created: 04/08/2011
This review was collected via phone interview by Customer Research Inc.