Heritage Body and Frame Pond Springs


Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

1038 Reviews

95% Would Recommend
Latest Review 9 months ago
Review for Heritage Body and Frame Pond Springs
Rocco P. on 12/14/2011
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Rocco said that they had replaced his hood but the shocks somehow didn't hold the hood up anymore like it was supposed to so they had to go back and fix that. The vehicle was about 2 days later than promised due to a parts delay. He wasn't kept very informed during the repair process for reasons he is unsure of. He was the one that had to keep calling them. He is unsure of who prepared his estimate.
Category: Collision
Service Date: 12/07/2011
Review Created: 12/14/2011
This review was collected via phone interview by Customer Research Inc.