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Heritage Body and Frame Pond Springs

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,038 Reviews)
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ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
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Business Details

Contact
(512) 331-1399
No Business Hours Provided

Business Hours

* Central Time (US & Canada)
12952 Pond Springs Austin, TX 78729
Heritage Body and Frame Pond Springs' Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,038 Reviews)

JL
John L.
Texas
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/14/2014
verified customer Verified Customer
Category: Collision
John said he was not completely satisfied with his overall experience because there were some problems. He believes that there should have been better precision with the alignment and the installation of the parts. It was adequate, but not great. There are gaps and there needs to be an adjustment. His vehicle was not ready when promised. There was a parts delay. There were wrong parts sent and late delivery of parts. His vehicle was one week plus three days late. There was no apology given or any understanding of him paying for a rental vehicle and the cost. They did not give any offer of reimbursement. He will not recommend this facility to others at this time, unless there are adjustments.
Not Recommended
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