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Heritage Hyundai Towson

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(3,912 Reviews)
67
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5
397
Total ReScores
4.7
ReScore Average
67
Net Promoter Score ®

Business Details

About

Heritage Hyundai is the area’s largest volume Hyundai dealer. We have served our neighbors in Towson, Baltimore, and Bel Air. Our factory trained technicians are ready to keep you car on the road. Our selection of Hyundai’s ensures that we have a vehicle for everyone, no matter what it is you're looking for. Heritage Hyundai is the area’s largest volume Hyundai dealer. We have served our neighbors in Towson, Baltimore, and Bel Air. Our factory trained technicians are ready to keep you car on the road. Our selection of Hyundai’s ensures that we have a vehicle for everyone, no matter what it is you're looking for.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(877) 387-5495

Business Hours

Mon
9:00 AM - 9:00 PM
Tue
9:00 AM - 9:00 PM
Wed
9:00 AM - 9:00 PM
Thu
9:00 AM - 9:00 PM
Fri
9:00 AM - 9:00 PM
Sat
9:00 AM - 6:00 PM
Sun
closed
* Eastern Time (US & Canada)
801 York Road Towson, MD 21204
Service Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(3,912 Reviews)

DD
gravatar
Deborah D.
Baltimore, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2015
verified customer Verified Customer
Category: Service
Excellent Care
My car was giving me a great deal of problems. I went to the original dealership to get the problem fixed. They put in a battery and everything went down hill after that. I then came to Heritage where I had work done before. They discovered finally where the problem source was and after a battle with the insurance company my car was covered under, Joey, my favorite Tech, had my car fixed. Yes, it was a long wait, but I was completely satisfied. Heritage always makes you feel welcomed and takes great care of your cars' needs, but Joey went the extra mile for me, and that is what I call great customer service. I will stay with Heritage. They do great work!!!!!
Recommended
MATT G., Service Manager from Heritage Hyundai Towson responded on 03/30/2015 11:35 AM


Thank you very much for your feedback.  I do apologize for the extended time for repair.  We look forward to helping you in the future.

Matt Grubb
Heritage Hyundai Service Manager
(443)846-0815
mgrubb@mileone.com
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