Hi Tech Automotive Pineville


Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

235 Reviews

97% Would Recommend
Latest Review 1 day ago
ROSEMARY H. on 05/25/2017
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"Taking care of my 7 year old Camry"
I drive all the time for work and I rely totally on Hitech Automotive to maintain my car! I trust them( Kamal) and his staff completely.
I highly recommend using this business!
Vehicle: Toyota Camry
Service Date: 05/23/2017
Review Created: 05/25/2017 05:27 AM
Latoya G. on 05/19/2017
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Latoya said they did a great job.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 05/16/2017
Review Created: 05/19/2017
This review was collected via phone interview by Customer Research Inc.
Jose S. on 05/15/2017
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Jose said he has already recommended this business to others because they always do what they need to do.
Vehicle: Saturn Vue
Category: Service
Service Date: 05/12/2017
Review Created: 05/15/2017
This review was collected via phone interview by Customer Research Inc.
Saisatish A. on 05/11/2017
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Saisatish said the service was pretty good.
Vehicle: Honda Civic
Category: Service
Service Date: 05/10/2017
Review Created: 05/11/2017
This review was collected via phone interview by Customer Research Inc.
Brian K. on 05/08/2017
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Brian said they did a good job. He thanked them for it.
Vehicle: Toyota Prius
Category: Service
Service Date: 04/29/2017
Review Created: 05/08/2017
This review was collected via phone interview by Customer Research Inc.
Christopher T. on 05/08/2017
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Christopher said the service provided by this business was good and it was completed at the quoted price.
Vehicle: Chevrolet TrailBlazer
Category: Service
Service Date: 05/06/2017
Review Created: 05/08/2017
This review was collected via phone interview by Customer Research Inc.
Charmion B. on 05/02/2017
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Charmion said the service was prompt and efficient. They were able to schedule an appointment for her. They communicated well. The service was outstanding and they will return again.
Vehicle: BMW 328i
Category: Service
Service Date: 04/24/2017
Review Created: 05/02/2017
This review was collected via phone interview by Customer Research Inc.
Debbie P. on 04/21/2017
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Debbie said she would recommend this business to others.
Vehicle: Volvo V70
Category: Service
Service Date: 04/20/2017
Review Created: 04/21/2017
This review was collected via phone interview by Customer Research Inc.
Miguel D. on 04/19/2017
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Miguel said the service and everything was excellent.
Vehicle: RAM Pickup
Category: Service
Service Date: 04/17/2017
Review Created: 04/19/2017
This review was collected via phone interview by Customer Research Inc.
Zoila J. on 04/14/2017
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Zoila said there was too much waiting.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 04/11/2017
Review Created: 04/14/2017
This review was collected via phone interview by Customer Research Inc.
Akash K. on 04/13/2017
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Akash said the service was quick and fast. His vehicle is running well.
Vehicle: Mitsubishi Eclipse
Category: Service
Service Date: 04/12/2017
Review Created: 04/13/2017
This review was collected via phone interview by Customer Research Inc.
Emmanuel H. on 04/11/2017
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Emmanuel said he's been working on his vehicle for 16 years.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 04/08/2017
Review Created: 04/11/2017
This review was collected via phone interview by Customer Research Inc.
HOWARD F. on 04/09/2017
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"The best people"
Great service, great price. They always do phenomenal job.
Vehicle: Toyota Camry
Service Date: 04/07/2017
Review Created: 04/09/2017 02:06 PM
Steve R. on 04/08/2017
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Steve said he had a good experience at this business. The prices are reasonable and the employees are friendly and courteous.
Vehicle: Ford Fusion
Category: Service
Service Date: 04/03/2017
Review Created: 04/08/2017
This review was collected via phone interview by Customer Research Inc.
Chris C. on 04/07/2017
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Chris said the communication and the service was good.
Vehicle: Mercedes-Benz GL550
Category: Service
Service Date: 04/06/2017
Review Created: 04/07/2017
This review was collected via phone interview by Customer Research Inc.
Chandradai C. on 04/05/2017
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Chandradai said this business has really good service. She said she felt good about it and she will come back.
Vehicle: Buick Regal
Category: Service
Service Date: 04/01/2017
Review Created: 04/05/2017
This review was collected via phone interview by Customer Research Inc.
Hafeez S. on 04/04/2017
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Hafeez said the cost was too high.
Vehicle: Toyota Camry
Category: Service
Service Date: 03/23/2017
Review Created: 04/04/2017
This review was collected via phone interview by Customer Research Inc.
Kamal & Zeena K. at Hi Tech Automotive Pineville responded on 04/10/2017

Hello Hafeez,

I'm sorry that I couldn't persuade you to do the job with our shop but the price I quote you is below market price in this area. for example the radiator I quoted you $310 part and labor here and $284 part and labor at my other shop in charlotte but just down the street from me the same job is $348

Thank you,
Your Service Team
704-889-5289
Maryann S. on 03/25/2017
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Maryann said this business saved her $3000, they did wonderful job and they checked everything for her. The employee, Kamal was great and he showed her everything underneath her vehicle. It was a great experience, they are honest, and awesome. They know what they are doing.
Vehicle: Mercedes-Benz E350
Category: Service
Service Date: 03/24/2017
Review Created: 03/25/2017
This review was collected via phone interview by Customer Research Inc.
Janet W. on 03/17/2017
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Janet said the business did a good job, the rates were good, and they finished in a timely manner. They did work on the radiator, and the headlight went out. She was charged an extra $10 for labor to replace the light. Kamal was nice, but she would have liked it if she was provided with options before any of the work was performed.
Vehicle: Jeep Liberty
Category: Service
Service Date: 03/10/2017
Review Created: 03/17/2017
This review was collected via phone interview by Customer Research Inc.
Kamal & Zeena K. at Hi Tech Automotive Pineville responded on 03/24/2017

Hello Janet,
When you came back a few days later and said that the head light on the driver side was out and it might be related to the radiator work we did, I took the light bulb out to verify that it wasn't related (burnt bulb) and the actual laborĀ  according to the service manual is $27 labor but you were charged only $10. as a curtsy but you can stop by anytime and I will refund you the whole amount including the cost of the bulb. I'm very sorry that you were unhappy with my service.

Thank you,
Your Service Team
704-889-5289
Joseph K. on 03/17/2017
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Joseph said this business is good.
Vehicle: Honda Accord
Category: Service
Service Date: 03/16/2017
Review Created: 03/17/2017
This review was collected via phone interview by Customer Research Inc.
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