Hi-Tech CARSTAR

Reviews (271)

rating 4.77597rating 4.77597rating 4.77597rating 4.77597rating 4.77597

Recommend?
97%

Hours of Operation

Mon 8:00 AM - 6:00 PM
Tue 8:00 AM - 6:00 PM
Wed 8:00 AM - 6:00 PM
Thu 8:00 AM - 6:00 PM
Fri 8:00 AM - 6:00 PM
Sat closed
Sun closed
16822 Pacific Ave
Spanaway, WA 98387
(253) 531-1226
Latest Reviews for Hi-Tech CARSTAR
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Gerald A. in TACOMA, WA on 09/05/2014
Gerald said the work was done quickly and it looks great. He did not need to be kept informed as he knew what the business was doing.
Category: Collision
Service Date: 09/03/2014
Review Created: 09/05/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Paul B. in SPANAWAY, WA on 09/05/2014
Spoke with Michelle. She said her vehicle was done in a timely manner and the work is good. James was awesome.
Category: Collision
Service Date: 08/28/2014
Review Created: 09/05/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Luis S. in TACOMA, WA on 09/04/2014
Luis is a completely satisfied customer.
Category: Collision
Service Date: 08/27/2014
Review Created: 09/04/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Spoke with Brenda. She said there was no promised date, but her vehicle was ready faster than she had expected it to be. This business does a phenomenal job, and goes out of their way.
Category: Collision
Service Date: 08/20/2014
Review Created: 09/04/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
William said he has been to this business before and he has received nothing but good service. They were very friendly, the text updates he received were really good, and his vehicle was ready before the promised time.
Category: Collision
Service Date: 08/27/2014
Review Created: 09/02/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Anne S. in TACOMA, WA on 08/07/2014
Anne said they communicated very well and they finished the vehicle faster than estimated. She stated she was very happy with the service and would use them again.
Category: Collision
Service Date: 08/04/2014
Review Created: 08/07/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Vandy said the business was very good with the repairs that were done in a timely manner.
Category: Collision
Service Date: 07/29/2014
Review Created: 08/06/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Elmer said this facility is close to his home and the workmanship is outstanding. They were very courteous and reliable. They noticed a piece under the right wheel was missing but they ordered and got the part in two days and they took care of this.
Category: Collision
Service Date: 07/18/2014
Review Created: 08/05/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Agnes S. in TACOMA, WA on 08/05/2014
Spoke with Timothy. He said the business told him what to expect and they did what they said. The vehicle was returned a day ahead of schedule and the body work was excellent. The business was clean. He said the receptionist and Brian, the technician, were very professional.
Category: Collision
Service Date: 07/29/2014
Review Created: 08/05/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Lachrisa said she was not stressed because they took care of everything. She said she was not happy that they were not able to fix the top of her vehicle because it's still sticking up. They told her it was not part of the accident and that it was wear and tear.
Category: Collision
Service Date: 08/01/2014
Review Created: 08/04/2014
This review was collected via phone interview by Customer Research Inc.
rating 3rating 3rating 3rating 3rating 3
Recommended?
Yes
Desiree said there was a communication issue and debris left on her vehicle. She had asked for them to tint another window while they were tinting the new one. She was going to pay for this out of her pocket. They did not notify her when they did not tint the new window that they were going to tint the one she asked for. There was a lot of sanding and other debris from the repairs left on her vehicle. It should have been washed off.
Category: Collision
Service Date: 07/31/2014
Review Created: 08/02/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Jennifer said she loved working with the business. They were great.
Category: Collision
Service Date: 07/21/2014
Review Created: 08/02/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Donna said the business is quick.
Category: Collision
Service Date: 07/24/2014
Review Created: 08/02/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Juanita said the business was excellent and she enjoyed working with them,
Category: Collision
Service Date: 07/28/2014
Review Created: 08/02/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
David said this business did a good job and it was quick.
Category: Collision
Service Date: 07/03/2014
Review Created: 07/08/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Spoke with Julie. She said the business did a good job. They were fast and efficient with the vehicle repairs.
Category: Collision
Service Date: 07/03/2014
Review Created: 07/08/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Cindy said she got her vehicle back when the facility said she would, they did an excellent job and the customer service was great.
Category: Collision
Service Date: 06/11/2014
Review Created: 07/02/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Payge said she was called often as she had requested and kept well informed of the progress of the repair.
Category: Collision
Service Date: 06/27/2014
Review Created: 07/02/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Bobby said they are the best and professional. He encourages them to keep up the good work.
Category: Collision
Service Date: 06/13/2014
Review Created: 07/01/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Allen L. in TACOMA, WA on 07/01/2014
Allen said the work they do for him is good. James always does a good job. His vehicle was not ready when promised but was not their fault. They found more damage they had to repair. He did not elaborate as to the length of the delay. He was pleased with everything.
Category: Collision
Service Date: 06/13/2014
Review Created: 07/01/2014
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 271 in total
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