Hi-Tech CARSTAR

Reviews (296)

rating 4.76716rating 4.76716rating 4.76716rating 4.76716rating 4.76716

Recommend?
97%

Hours of Operation

Mon 8:00 AM - 6:00 PM
Tue 8:00 AM - 6:00 PM
Wed 8:00 AM - 6:00 PM
Thu 8:00 AM - 6:00 PM
Fri 8:00 AM - 6:00 PM
Sat closed
Sun closed
16822 Pacific Ave
Spanaway, WA 98387
(253) 531-1226
Latest Reviews for Hi-Tech CARSTAR
rating 4rating 4rating 4rating 4rating 4
Recommended?
Yes
Christopher said everything was well done but the repair process was not timely.
Category: Collision
Service Date: 11/05/2014
Review Created: 12/09/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Spoke with Teresa. She said this business is awesome, they did just what they said they would do, and the work was wonderful.
Category: Collision
Service Date: 11/07/2014
Review Created: 12/04/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Oscar said this business did a good job.
Category: Collision
Service Date: 11/07/2014
Review Created: 12/04/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Martin said the repairs they did were excellent. The vehicle looked brand spanking new. They told him it would take three days but they managed to finish under two days. They did a fine job.
Category: Collision
Service Date: 11/12/2014
Review Created: 12/04/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Keri said the communication was great.
Category: Collision
Service Date: 11/13/2014
Review Created: 12/03/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Lawrence said the staff is polite, professional and helpful. He had a good experience with everyone in the office.
Category: Collision
Service Date: 11/26/2014
Review Created: 12/02/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
James said the business repaired his vehicle one day early and his vehicle looks good.
Category: Collision
Service Date: 11/26/2014
Review Created: 12/02/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Mark M. in SPANAWAY, WA on 12/02/2014
Mark said this business took care of everything. They answered all his questions, they were done in a timely manner and he had no complaints. He was definitely satisfied with the quality of the repair and the communication.
Category: Collision
Service Date: 11/26/2014
Review Created: 12/02/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Greg B. in SPANAWAY, WA on 11/06/2014
Greg said it was simple for what he had done, but they kept him in the loop and did follow up calls when they said they would.
Category: Collision
Service Date: 10/28/2014
Review Created: 11/06/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
James said the business provided a good service.
Category: Collision
Service Date: 10/31/2014
Review Created: 11/04/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Austin said this business gave good service.
Category: Collision
Service Date: 10/31/2014
Review Created: 11/04/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Mylene said everything was wonderful. James was great. The vehicle was ready earlier than promised.
Category: Collision
Service Date: 10/24/2014
Review Created: 11/03/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Karl said this facility did outstanding work. The vehicle was ready before the promised time and they notified him if anything came up.
Category: Collision
Service Date: 10/24/2014
Review Created: 11/03/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Francisco said they have speedy service and great customer service. The product was done faster than expected. They did a great and professional job.
Category: Collision
Service Date: 10/28/2014
Review Created: 11/03/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Sady O. in TACOMA, WA on 11/03/2014
Sady said the staff at this business was nice. They were done in a timely manner and they kept him informed.
Category: Collision
Service Date: 10/16/2014
Review Created: 11/03/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Ronald F. in TACOMA, WA on 10/23/2014
Spoke with Teresa. She said the people are super nice and did the work in less time than expected.
Category: Collision
Service Date: 09/12/2014
Review Created: 10/23/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Joshua said they made it easy. They were also very nice.
Category: Collision
Service Date: 10/10/2014
Review Created: 10/14/2014
This review was collected via phone interview by Customer Research Inc.
rating 4rating 4rating 4rating 4rating 4
Recommended?
Yes
Christa said she has had three vehicles repaired by the facility and if she did not like their work she would not come back. She mentioned she has recommended the facility to others. She has discovered there is a difference in the cost depending on whether a customer or the insurance company is paying for the repair.
Category: Collision
Service Date: 09/19/2014
Review Created: 10/09/2014
This review was collected via phone interview by Customer Research Inc.
rating 2rating 2rating 2rating 2rating 2
Recommended?
Yes
Verified by SureCritic
Joshua J. in DUNDEE, OR on 10/02/2014
Spoke with Misty. She said she was not satisfied with her experience because the business did not clean the scrapes from the fender as promised. Her vehicle took a day longer than promised due to the technician having a personal emergency. She mentioned she was not kept adequately informed because she felt they should have called and let her know the vehicle would not be ready on time.
Category: Collision
Service Date: 09/24/2014
Review Created: 10/02/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Richard said it was good and fast service. He had been there a year or so ago and it was a good experience then also.
Category: Collision
Service Date: 10/01/2014
Review Created: 10/02/2014
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 296 in total
0 out of 5


Click a star to enter your rating. 5 stars is the highest.
What makes the place so great (or not) in just a few words.
format mm/dd/yyyy
About You
We only ever display the first letter of your last name.
Your email address is never published on our website. This is for verification purposes.
By clicking on the button, you agree to the Terms of Service
Send a Message