Hi-Tech CARSTAR

Reviews (338)

rating 4.77546rating 4.77546rating 4.77546rating 4.77546rating 4.77546

Recommend?
97%

Hours of Operation

Mon 8:00 AM - 6:00 PM
Tue 8:00 AM - 6:00 PM
Wed 8:00 AM - 6:00 PM
Thu 8:00 AM - 6:00 PM
Fri 8:00 AM - 6:00 PM
Sat closed
Sun closed
16822 Pacific Ave
Spanaway, WA 98387
(253) 531-1226
Latest Reviews for Hi-Tech CARSTAR
rating 4rating 4rating 4rating 4rating 4
Recommended?
Yes
Joseph said the business forgot to reset the airbag indicator and the radio was still on.
Category: Collision
Service Date: 05/05/2015
Review Created: 06/03/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Jacqueline said this business does a good job and she has no complaints.
Category: Collision
Service Date: 05/29/2015
Review Created: 06/02/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Jessica said the business was quick and they did an awesome job on her vehicle.
Category: Collision
Service Date: 05/05/2015
Review Created: 06/02/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Kelly K. in ROY, WA on 06/02/2015
Kelly said he has been going to this business for years. They go above and beyond and are very helpful.
Category: Collision
Service Date: 04/30/2015
Review Created: 06/02/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Curtis said the business was friendly. They do great work and work in a timely manner.
Category: Collision
Service Date: 05/12/2015
Review Created: 06/02/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Jamie said everything seemed pretty smooth. They were easy going and helpful. He mentioned that there was an extra charge of $57 that showed up a week to two weeks later, but he is unsure as to what that was for.
Category: Collision
Service Date: 05/13/2015
Review Created: 06/02/2015
This review was collected via phone interview by Customer Research Inc.
rating 4rating 4rating 4rating 4rating 4
Recommended?
Yes
Verified by SureCritic
Sharon M. in TACOMA, WA on 06/02/2015
Sharon said this business took a week or so longer than the original promise date. The reason for the delay was due to them finding additional damage that was worse than they expected. They gave her a new promise date and they finished the vehicle a day after that. Other than that, she was completely satisfied with this business.
Category: Collision
Service Date: 05/15/2015
Review Created: 06/02/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Paul N. in GRAHAM, WA on 06/02/2015
Spoke with Carrie. She said she liked the customer service at this business. The employees were friendly and very good about keeping her informed on the status of her vehicle on a daily basis.
Category: Collision
Service Date: 05/18/2015
Review Created: 06/02/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
David said they explained everything and it was done on time, when they said it would be done.
Category: Collision
Service Date: 05/11/2015
Review Created: 06/01/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Leah J. in ROY, WA on 05/04/2015
Leah said this business kept her in the loop during the entire process. When she had an issue with her rental, they got in contact of her insurance and helped her fix the issue. She chose this facility because they could get her in quicker than other places.
Category: Collision
Service Date: 03/19/2015
Review Created: 05/04/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Bradley said the customer service at this business was good and the work was good quality.
Category: Collision
Review Created: 05/04/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Richard said the repair was fast and they even washed the vehicle. The vehicle was done earlier than promised.
Category: Collision
Service Date: 04/14/2015
Review Created: 05/04/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Christian said the staff at this business was very courteous and kept him informed at least twice a day. They also returned the rental vehicle for him to the rental agency. The vehicle was ready before promised. He stated he would like to see the business keep up the good work and he appreciates everything the business has done for his family.
Category: Collision
Service Date: 04/10/2015
Review Created: 05/04/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Kevin said his vehicle looks brand new after it was serviced at this business.
Category: Collision
Service Date: 04/08/2015
Review Created: 04/11/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Dean said that this was the second time he has had body work done at this business. He said that everything matches his vehicle perfectly, he can not even tell that he had to have work done. He said that he had to wait an extra week and a half because the facility had to order a part, but said it was completely understandable.
Category: Collision
Service Date: 04/03/2015
Review Created: 04/07/2015
This review was collected via phone interview by Customer Research Inc.
rating 4rating 4rating 4rating 4rating 4
Recommended?
Yes
Verified by SureCritic
Paul F. in SPANAWAY, WA on 04/06/2015
Paul said the business did not hook his alarm wire back properly because it does not make any noise. He has to bring his vehicle back for this problem to get resolved. Everyone there was very nice and informative.
Category: Collision
Service Date: 04/02/2015
Review Created: 04/06/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Raul L. in SPANAWAY, WA on 04/03/2015
Raul said the business did a fine job. They provided good service and were quick.
Category: Collision
Service Date: 03/04/2015
Review Created: 04/03/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Stephen said the business did everything they promised they would do and did a good job.
Category: Collision
Service Date: 03/13/2015
Review Created: 04/03/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Christopher said service was great at this business.
Category: Collision
Service Date: 03/16/2015
Review Created: 04/02/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Cathy said she was so impressed with this business. She said they were so nice and did everything for her. She said Natalie and James were awesome, kind and professional. Her vehicle was not finished on time but she was okay with that.
Category: Collision
Service Date: 03/24/2015
Review Created: 04/02/2015
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 338 in total
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