Hi Tech CarStar

Reviews (237)

rating 4.76753rating 4.76753rating 4.76753rating 4.76753rating 4.76753

Recommend?
96%

Hours of Operation

Mon 8:00 AM - 6:00 PM
Tue 8:00 AM - 6:00 PM
Wed 8:00 AM - 6:00 PM
Thu 8:00 AM - 6:00 PM
Fri 8:00 AM - 6:00 PM
Sat 8:00 AM - 5:00 PM
Sun closed
16822 Pacific Ave
Spanaway, WA 98387
(253) 531-1226
Latest Reviews for Hi Tech CarStar
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Wendy said she didn't have any problems.
Category: Collision
Service Date: 04/03/2014
Review Created: 04/10/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Ivan said his experience was very good. The staff was friendly and very kind.
Category: Collision
Service Date: 04/03/2014
Review Created: 04/09/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Justin said he was not the one to pick up the vehicle so he was not sure if it was ready on time. The business is always good to him, even when he is broke. They do some services for free sometimes because they know his financial situation.
Category: Collision
Service Date: 04/04/2014
Review Created: 04/09/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Robert E. in TACOMA, WA on 04/05/2014
Robert said this business was very professional.
Category: Collision
Service Date: 04/02/2014
Review Created: 04/05/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Whitney said that they do good work and everything went really smoothly.
Category: Collision
Service Date: 04/03/2014
Review Created: 04/04/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Donald said they took really good care of him and they also took care of the rental. He really appreciates how they gave him a set time and stood behind it.
Category: Collision
Service Date: 02/21/2014
Review Created: 04/01/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Bryan said they did a good job.
Category: Collision
Service Date: 02/21/2014
Review Created: 04/01/2014
This review was collected via phone interview by Customer Research Inc.
rating 3rating 3rating 3rating 3rating 3
Recommended?
Yes
Kenneth said this was his first time getting his vehicle done in America. He said the staff was friendly, fast but the bumper was not up to his standards. He also mentioned he cannot evaluate his satisfaction with the preparations of his estimate because he was never told his overall total of the repairs. He said he asked for the total but this business never told him. He also said that the vehicle rental business was misleading with the gas prices they advertised and felt it was false advertising for customers.
Category: Collision
Service Date: 03/21/2014
Review Created: 03/25/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Cassandra said they were awesome, honest, and helpful.
Category: Collision
Service Date: 03/20/2014
Review Created: 03/25/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Paul said they were really timely, nice and respectful. It was really nice of them to vacuum the vehicle. They were one of two businesses recommended by his insurance company. The business had the best online ratings.
Category: Collision
Service Date: 02/27/2014
Review Created: 03/24/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Wendell said the staff took care of his vehicle very well.
Category: Collision
Service Date: 03/08/2014
Review Created: 03/12/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Melissa said this business has always done a good job. The vehicle was ready late because of a parts delay, but she chose not to elaborate further.
Category: Collision
Service Date: 02/25/2014
Review Created: 03/04/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Arline A. in TACOMA, WA on 03/04/2014
Arline said she was very satisfied with everything. She got her vehicle back earlier than promised.
Category: Collision
Service Date: 02/20/2014
Review Created: 03/04/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Ian H. in DUPONT, WA on 03/04/2014
Ian said this business got him in quickly. They did a good job and he got out quickly.
Category: Collision
Service Date: 02/21/2014
Review Created: 03/04/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Tami G. in SPANAWAY, WA on 03/04/2014
Tami said they were fast, efficient, and friendly. They kept her informed, they cleaned the vehicle, and they were easy to work with. They did not prepare an estimate.
Category: Collision
Service Date: 02/14/2014
Review Created: 03/04/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Robert said they are outstanding people and this business is outstanding. They did phenomenal work.
Category: Collision
Service Date: 02/06/2014
Review Created: 02/11/2014
This review was collected via phone interview by Customer Research Inc.
rating 4rating 4rating 4rating 4rating 4
Recommended?
Yes
Verified by SureCritic
Joann S. in TACOMA, WA on 02/06/2014
Spoke with James. He said his experience at the facility was alright, but it wasn't fantastic.
Category: Collision
Service Date: 01/08/2014
Review Created: 02/06/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Krystle said this business was timely, efficient, and pleasant.
Category: Collision
Service Date: 01/10/2014
Review Created: 02/05/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Melissa said this business does a great job. They were organized.
Category: Collision
Service Date: 01/09/2014
Review Created: 02/03/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Larry W. in TACOMA, WA on 02/03/2014
Larry said he appreciated the professionalism and courtesy of the personnel. They found out what was wrong with his vehicle in 15 minutes. He was able to go to their website and see pictures of his vehicle during the repair process. This was a neat feature. This business appears to be a customer service business that just happens to work on vehicles. Their customer service is great. They have the best gummy bears in the lobby for customers.
Category: Collision
Service Date: 01/15/2014
Review Created: 02/03/2014
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 237 in total
0 out of 5


Click a star to enter your rating. 5 stars is the highest.
What makes the place so great (or not) in just a few words.
format mm/dd/yyyy
About You
We only ever display the first letter of your last name.
Your email address is never published on our website. This is for verfication purposes.
By clicking on the button, you agree to the Terms of Service
Send a Message