Hi-Tech CARSTAR

Reviews (325)

rating 4.77236rating 4.77236rating 4.77236rating 4.77236rating 4.77236

Recommend?
97%

Hours of Operation

Mon 8:00 AM - 6:00 PM
Tue 8:00 AM - 6:00 PM
Wed 8:00 AM - 6:00 PM
Thu 8:00 AM - 6:00 PM
Fri 8:00 AM - 6:00 PM
Sat closed
Sun closed
16822 Pacific Ave
Spanaway, WA 98387
(253) 531-1226
Latest Reviews for Hi-Tech CARSTAR
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Kevin said his vehicle looks brand new after it was serviced at this business.
Category: Collision
Service Date: 04/08/2015
Review Created: 04/11/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Dean said that this was the second time he has had body work done at this business. He said that everything matches his vehicle perfectly, he can not even tell that he had to have work done. He said that he had to wait an extra week and a half because the facility had to order a part, but said it was completely understandable.
Category: Collision
Service Date: 04/03/2015
Review Created: 04/07/2015
This review was collected via phone interview by Customer Research Inc.
rating 4rating 4rating 4rating 4rating 4
Recommended?
Yes
Verified by SureCritic
Paul F. in SPANAWAY, WA on 04/06/2015
Paul said the business did not hook his alarm wire back properly because it does not make any noise. He has to bring his vehicle back for this problem to get resolved. Everyone there was very nice and informative.
Category: Collision
Service Date: 04/02/2015
Review Created: 04/06/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Raul L. in SPANAWAY, WA on 04/03/2015
Raul said the business did a fine job. They provided good service and were quick.
Category: Collision
Service Date: 03/04/2015
Review Created: 04/03/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Stephen said the business did everything they promised they would do and did a good job.
Category: Collision
Service Date: 03/13/2015
Review Created: 04/03/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Christopher said service was great at this business.
Category: Collision
Service Date: 03/16/2015
Review Created: 04/02/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Cathy said she was so impressed with this business. She said they were so nice and did everything for her. She said Natalie and James were awesome, kind and professional. Her vehicle was not finished on time but she was okay with that.
Category: Collision
Service Date: 03/24/2015
Review Created: 04/02/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Sandra said the business always did everything great.
Category: Collision
Service Date: 03/27/2015
Review Created: 04/02/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Jason said the staff member he dealt with at the business was awesome.
Category: Collision
Service Date: 02/27/2015
Review Created: 03/04/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Samata T. in GRAHAM, WA on 03/04/2015
Samata said this business had good pricing and the employees were really nice.
Category: Collision
Service Date: 02/27/2015
Review Created: 03/04/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Brian said everything was great.
Category: Collision
Service Date: 02/05/2015
Review Created: 03/03/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Lottie C. in TACOMA, WA on 03/02/2015
Lottie said the service provided by the business was excellent. The employees were pleasant and helpful.
Category: Collision
Service Date: 02/23/2015
Review Created: 03/02/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Jose said Jerry kept him very well updated.
Category: Collision
Service Date: 02/23/2015
Review Created: 03/02/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Charles said although this business was extremely busy, they knew what they were doing. They completed the repair fast.
Category: Collision
Service Date: 01/12/2015
Review Created: 02/04/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Jag U. in UNKNOWN, WA on 02/04/2015
Spoke with Jonathan. He said everything with this business was good.
Category: Collision
Service Date: 01/30/2015
Review Created: 02/04/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Spoke with Talyn. She said this business did the repairs in the time they said it would be done, and they had good customer service. She said they completed the repairs a couple days later than promised. They told her there was a delay because they had to order a new part and wait for the insurance company to approve it. She will be returning to them because one of the headlights they repaired is higher than the other. She already contacted them with her concerns, and they said they will adjust the headlight free of charge. She said that was very nice.
Category: Collision
Service Date: 01/21/2015
Review Created: 02/03/2015
This review was collected via phone interview by Customer Research Inc.
rating 4rating 4rating 4rating 4rating 4
Recommended?
Yes
Verified by SureCritic
John H. in TACOMA, WA on 02/03/2015
Spoke with Julie. She said that the service was good. She noted that the estimate process happened too fast to accurately estimate the vehicle damages. She stated that she was not told how much the estimate was and the bill she received did not show the cost although it did show her deductible. She said that the insurance company was informed of how much the estimate was, but she was not.
Category: Collision
Service Date: 01/29/2015
Review Created: 02/03/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Byron said the service was super except that the business forgot to buff out the door handle and did not keep him informed. He had to make phones calls to get the status.
Category: Collision
Service Date: 01/09/2015
Review Created: 02/03/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Christopher said this business has good customer service. He said they washed his vehicle and scratch marks were left on it.
Category: Collision
Service Date: 01/09/2015
Review Created: 02/03/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Paul V. in PUYALLUP, WA on 01/08/2015
Paul said he liked the way his vehicle came out after it was serviced at this business. He liked the way they handled everything. He said his vehicle was ready a day or two after the promise date.
Category: Collision
Service Date: 01/06/2015
Review Created: 01/08/2015
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 325 in total
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