Hi-Tech CARSTAR

Reviews (349)

Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

Recommend?
97%

Hours of Operation

Mon 8:00 AM - 6:00 PM
Tue 8:00 AM - 6:00 PM
Wed 8:00 AM - 6:00 PM
Thu 8:00 AM - 6:00 PM
Fri 8:00 AM - 6:00 PM
Sat closed
Sun closed
16822 Pacific Ave
Spanaway, WA 98387
(253) 531-1226
Latest Reviews for Hi-Tech CARSTAR
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Recommended?
Yes
Verified by SureCritic
David G. in TACOMA, WA on 08/05/2015
David said he was satisfied and liked the people at the business and they kept him up to date on what was going on. His door is making a noise and he is not sure if it is from the repairs.
Category: Collision
Service Date: 07/29/2015
Review Created: 08/05/2015
This review was collected via phone interview by Customer Research Inc.
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Recommended?
Yes
Verified by SureCritic
Kyle D. in SPANAWAY, WA on 08/03/2015
Kyle said this business was quick to get his vehicle in for repairs. They performed everything to his satisfaction. There were no hassles.
Category: Collision
Service Date: 07/24/2015
Review Created: 08/03/2015
This review was collected via phone interview by Customer Research Inc.
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Recommended?
Yes
Verified by SureCritic
Luis M. in SPANAWAY, WA on 08/01/2015
Luis said he had a really good personal experience. He appreciated the updates, and friendly employees at this business.
Category: Collision
Service Date: 07/10/2015
Review Created: 08/01/2015
This review was collected via phone interview by Customer Research Inc.
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Recommended?
Yes
William said this business did a good job repairing his vehicle and they also cleaned it out.
Category: Collision
Service Date: 07/16/2015
Review Created: 08/01/2015
This review was collected via phone interview by Customer Research Inc.
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Recommended?
Yes
Audra said her vehicle was supposed to be done on a Friday, but it was not done until Monday and she was not given a reason for the delay.
Category: Collision
Service Date: 07/21/2015
Review Created: 08/01/2015
This review was collected via phone interview by Customer Research Inc.
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Recommended?
Yes
Shawn said this business got everything done on time and the repair was quick.
Category: Collision
Service Date: 07/22/2015
Review Created: 08/01/2015
This review was collected via phone interview by Customer Research Inc.
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Recommended?
Yes
Spoke with Raphael. He said his wife was very happy to have the air conditioning working in her vehicle again. He was not sure why they were chosen but the business is located very close to where they live.
Category: Collision
Service Date: 07/08/2015
Review Created: 07/10/2015
This review was collected via phone interview by Customer Research Inc.
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Recommended?
Yes
Jeffrey said they did a good job but it took a little longer than it he thought it would.
Category: Collision
Service Date: 05/28/2015
Review Created: 07/06/2015
This review was collected via phone interview by Customer Research Inc.
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Recommended?
Yes
Spoke with Kasey. She said this business got the vehicle done in two days. They are awesome.
Category: Collision
Service Date: 06/03/2015
Review Created: 07/03/2015
This review was collected via phone interview by Customer Research Inc.
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Recommended?
Yes
Verified by SureCritic
Mary V. in ELMA, WA on 07/02/2015
Mary said the business got the job done in a timely manner and the customer service was great.
Category: Collision
Service Date: 06/05/2015
Review Created: 07/02/2015
This review was collected via phone interview by Customer Research Inc.
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Recommended?
Yes
Rochelle said this business completed the repairs in a timely fashion.
Category: Collision
Service Date: 06/26/2015
Review Created: 07/02/2015
This review was collected via phone interview by Customer Research Inc.
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Recommended?
Yes
Joseph said the business forgot to reset the airbag indicator and the radio was still on.
Category: Collision
Service Date: 05/05/2015
Review Created: 06/03/2015
This review was collected via phone interview by Customer Research Inc.
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Recommended?
Yes
Jacqueline said this business does a good job and she has no complaints.
Category: Collision
Service Date: 05/29/2015
Review Created: 06/02/2015
This review was collected via phone interview by Customer Research Inc.
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Recommended?
Yes
Jessica said the business was quick and they did an awesome job on her vehicle.
Category: Collision
Service Date: 05/05/2015
Review Created: 06/02/2015
This review was collected via phone interview by Customer Research Inc.
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Recommended?
Yes
Verified by SureCritic
Kelly K. in ROY, WA on 06/02/2015
Kelly said he has been going to this business for years. They go above and beyond and are very helpful.
Category: Collision
Service Date: 04/30/2015
Review Created: 06/02/2015
This review was collected via phone interview by Customer Research Inc.
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Recommended?
Yes
Curtis said the business was friendly. They do great work and work in a timely manner.
Category: Collision
Service Date: 05/12/2015
Review Created: 06/02/2015
This review was collected via phone interview by Customer Research Inc.
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Recommended?
Yes
Jamie said everything seemed pretty smooth. They were easy going and helpful. He mentioned that there was an extra charge of $57 that showed up a week to two weeks later, but he is unsure as to what that was for.
Category: Collision
Service Date: 05/13/2015
Review Created: 06/02/2015
This review was collected via phone interview by Customer Research Inc.
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Recommended?
Yes
Verified by SureCritic
Sharon M. in TACOMA, WA on 06/02/2015
Sharon said this business took a week or so longer than the original promise date. The reason for the delay was due to them finding additional damage that was worse than they expected. They gave her a new promise date and they finished the vehicle a day after that. Other than that, she was completely satisfied with this business.
Category: Collision
Service Date: 05/15/2015
Review Created: 06/02/2015
This review was collected via phone interview by Customer Research Inc.
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Recommended?
Yes
Verified by SureCritic
Paul N. in GRAHAM, WA on 06/02/2015
Spoke with Carrie. She said she liked the customer service at this business. The employees were friendly and very good about keeping her informed on the status of her vehicle on a daily basis.
Category: Collision
Service Date: 05/18/2015
Review Created: 06/02/2015
This review was collected via phone interview by Customer Research Inc.
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Recommended?
Yes
David said they explained everything and it was done on time, when they said it would be done.
Category: Collision
Service Date: 05/11/2015
Review Created: 06/01/2015
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 349 in total
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