Hi-Tech CARSTAR

Reviews (306)

rating 4.76232rating 4.76232rating 4.76232rating 4.76232rating 4.76232

Recommend?
97%

Hours of Operation

Mon 8:00 AM - 6:00 PM
Tue 8:00 AM - 6:00 PM
Wed 8:00 AM - 6:00 PM
Thu 8:00 AM - 6:00 PM
Fri 8:00 AM - 6:00 PM
Sat closed
Sun closed
16822 Pacific Ave
Spanaway, WA 98387
(253) 531-1226
Latest Reviews for Hi-Tech CARSTAR
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Paul V. in PUYALLUP, WA on 01/08/2015
Paul said he liked the way his vehicle came out after it was serviced at this business. He liked the way they handled everything. He said his vehicle was ready a day or two after the promise date.
Category: Collision
Service Date: 01/06/2015
Review Created: 01/08/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Sierra C. in GRAHAM, WA on 01/08/2015
Sierra said this business customer service was great. They called her back immediately, the service was amazing and fast. She said her vehicle is running great.
Category: Collision
Service Date: 01/05/2015
Review Created: 01/08/2015
This review was collected via phone interview by Customer Research Inc.
rating 4rating 4rating 4rating 4rating 4
Recommended?
Yes
Verified by SureCritic
Dana H. in TACOMA, WA on 01/07/2015
Dana said this business did a great job on her vehicle.
Category: Collision
Service Date: 12/11/2014
Review Created: 01/07/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Christopher said his overall experience and the work were good. The business was easy to deal with.
Category: Collision
Service Date: 12/12/2014
Review Created: 01/07/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Scott said this business did a good job. They were able to complete the repair sooner than estimated. He received email updates but they were two or three days behind. He suggested they update their computers.
Category: Collision
Service Date: 01/02/2014
Review Created: 01/06/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Kirk S. in SPANAWAY, WA on 01/06/2015
Kirk said the business did a really good job. He was kept informed throughout the process. They are very courteous.
Category: Collision
Service Date: 01/05/2015
Review Created: 01/06/2015
This review was collected via phone interview by Customer Research Inc.
rating 4rating 4rating 4rating 4rating 4
Recommended?
Yes
Kevin said after he received the vehicle, he started hearing some kind of rattling.
Category: Collision
Service Date: 12/19/2014
Review Created: 01/05/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Michael said he has had work done by this business before, and they do very good work.
Category: Collision
Service Date: 12/30/2014
Review Created: 01/03/2015
This review was collected via phone interview by Customer Research Inc.
rating 3rating 3rating 3rating 3rating 3
Recommended?
No
Verified by SureCritic
Paul K. in SPANAWAY, WA on 01/03/2015
Paul said this business did not have the parts to fix his vehicle and due to that they had his vehicle an extra week. He had to pay more for the rental vehicle because the estimated time of completion was incorrect. He would not recommend them due to this experience.
Category: Collision
Service Date: 12/15/2014
Review Created: 01/03/2015
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
John H. in MCCHORD, WA on 12/12/2014
John said the business took care of his vehicle in a timely manner and the work was very good. He said that he requested new hub caps, he did not receive them but he is still very happy with the repairs.
Category: Collision
Service Date: 11/10/2014
Review Created: 12/12/2014
This review was collected via phone interview by Customer Research Inc.
rating 4rating 4rating 4rating 4rating 4
Recommended?
Yes
Christopher said everything was well done but the repair process was not timely.
Category: Collision
Service Date: 11/05/2014
Review Created: 12/09/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Spoke with Teresa. She said this business is awesome, they did just what they said they would do, and the work was wonderful.
Category: Collision
Service Date: 11/07/2014
Review Created: 12/04/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Oscar said this business did a good job.
Category: Collision
Service Date: 11/07/2014
Review Created: 12/04/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Martin said the repairs they did were excellent. The vehicle looked brand spanking new. They told him it would take three days but they managed to finish under two days. They did a fine job.
Category: Collision
Service Date: 11/12/2014
Review Created: 12/04/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Keri said the communication was great.
Category: Collision
Service Date: 11/13/2014
Review Created: 12/03/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Lawrence said the staff is polite, professional and helpful. He had a good experience with everyone in the office.
Category: Collision
Service Date: 11/26/2014
Review Created: 12/02/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
James said the business repaired his vehicle one day early and his vehicle looks good.
Category: Collision
Service Date: 11/26/2014
Review Created: 12/02/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Mark M. in SPANAWAY, WA on 12/02/2014
Mark said this business took care of everything. They answered all his questions, they were done in a timely manner and he had no complaints. He was definitely satisfied with the quality of the repair and the communication.
Category: Collision
Service Date: 11/26/2014
Review Created: 12/02/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Greg B. in SPANAWAY, WA on 11/06/2014
Greg said it was simple for what he had done, but they kept him in the loop and did follow up calls when they said they would.
Category: Collision
Service Date: 10/28/2014
Review Created: 11/06/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
James said the business provided a good service.
Category: Collision
Service Date: 10/31/2014
Review Created: 11/04/2014
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 306 in total
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