Hi-Tech CARSTAR

Reviews (257)

rating 4.77133rating 4.77133rating 4.77133rating 4.77133rating 4.77133

Recommend?
97%

Hours of Operation

Mon 8:00 AM - 6:00 PM
Tue 8:00 AM - 6:00 PM
Wed 8:00 AM - 6:00 PM
Thu 8:00 AM - 6:00 PM
Fri 8:00 AM - 6:00 PM
Sat closed
Sun closed
16822 Pacific Ave
Spanaway, WA 98387
(253) 531-1226
Latest Reviews for Hi-Tech CARSTAR
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
David said this business did a good job and it was quick.
Category: Collision
Service Date: 07/03/2014
Review Created: 07/08/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Spoke with Julie. She said the business did a good job. They were fast and efficient with the vehicle repairs.
Category: Collision
Service Date: 07/03/2014
Review Created: 07/08/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Cindy said she got her vehicle back when the facility said she would, they did an excellent job and the customer service was great.
Category: Collision
Service Date: 06/11/2014
Review Created: 07/02/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Payge said she was called often as she had requested and kept well informed of the progress of the repair.
Category: Collision
Service Date: 06/27/2014
Review Created: 07/02/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Bobby said they are the best and professional. He encourages them to keep up the good work.
Category: Collision
Service Date: 06/13/2014
Review Created: 07/01/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Allen L. in TACOMA, WA on 07/01/2014
Allen said the work they do for him is good. James always does a good job. His vehicle was not ready when promised but was not their fault. They found more damage they had to repair. He did not elaborate as to the length of the delay. He was pleased with everything.
Category: Collision
Service Date: 06/13/2014
Review Created: 07/01/2014
This review was collected via phone interview by Customer Research Inc.
rating 4rating 4rating 4rating 4rating 4
Recommended?
Yes
Francisco said he had to take his vehicle back to this business because they left a wrench on the side by his engine. He heard something making a noise and he found a wrench on the belt under the hood. He went back to them and they went through the process of checking it for damages. That little mistake could have cost his vehicle damages. The body work they did was good. That was neglect on their part and luckily the belt was not worn out. They did a great job but they need to do walk a through before they return vehicles. He understood that it could happen to anybody.
Category: Collision
Service Date: 05/21/2014
Review Created: 06/24/2014
This review was collected via phone interview by Customer Research Inc.
rating 4rating 4rating 4rating 4rating 4
Recommended?
Yes
Andrew said the business kept him informed on his vehicles repairs. He said the service was quick and good.
Category: Collision
Service Date: 06/06/2014
Review Created: 06/11/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Georgia said the overall experience was good.
Category: Collision
Service Date: 05/13/2014
Review Created: 06/04/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Geovanny said this business has great customer service. They were quick and he liked that their rental pick up was convenient. He plans to go back to their facility.
Category: Collision
Service Date: 05/30/2014
Review Created: 06/04/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Monroe S. in TACOMA, WA on 06/03/2014
Spoke with Beverly. She said they did an excellent job. They were nice and courteous.
Category: Collision
Service Date: 05/28/2014
Review Created: 06/03/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Earl M. in SPANAWAY, WA on 06/03/2014
Earl said they had great customer service. They did a great job at keeping him informed throughout the process and there was no waiting.
Category: Collision
Service Date: 05/28/2014
Review Created: 06/03/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Jesse said he has used the business twice. On first visit, they repaired his vehicle in two and a half weeks and his vehicle looked brand new. Unfortunately, the vehicle was hit again and had to return. This time, the vehicle was in and out in four days and everything looks perfect. He received awesome update pictures that were sent to him online. The business is very professional and did an awesome job.
Category: Collision
Service Date: 04/18/2014
Review Created: 05/16/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Michael said he had no complaints.
Category: Collision
Service Date: 04/18/2014
Review Created: 05/16/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Jeffrey J. in ROY, WA on 05/16/2014
Jeffrey said this business did a perfect job. They got him in for repairs right away and they even expedited the repairs so he could go on a trip. They gave excellent service and his vehicle looks great.
Category: Collision
Service Date: 04/17/2014
Review Created: 05/16/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Bobby said they were very professional and patient with him.
Category: Collision
Service Date: 01/31/2014
Review Created: 05/15/2014
This review was collected via phone interview by Customer Research Inc.
rating 4rating 4rating 4rating 4rating 4
Recommended?
Yes
Pamela said a little bit more communication from the facility would have been nice. There was a bit of a mix-up when she had made arrangements to pick up her vehicle but the facility thought they had until the next morning.
Category: Collision
Service Date: 04/23/2014
Review Created: 05/15/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Mary S. in SPANAWAY, WA on 05/15/2014
Mary said she had no problems with this business and she was impressed.
Category: Collision
Service Date: 04/22/2014
Review Created: 05/15/2014
This review was collected via phone interview by Customer Research Inc.
rating 5rating 5rating 5rating 5rating 5
Recommended?
Yes
Verified by SureCritic
Jami P. in SPANAWAY, WA on 05/15/2014
Jami said they did a good job.
Category: Collision
Service Date: 04/25/2014
Review Created: 05/15/2014
This review was collected via phone interview by Customer Research Inc.
rating 4rating 4rating 4rating 4rating 4
Recommended?
Yes
Verified by SureCritic
Joe T. in SPANAWAY, WA on 04/16/2014
Joe said this business did a good job, but when he arrived at this business to pick up his vehicle, they were unprepared so he had to wait a while. He was dissatisfied with the miscommunication about the pick up time.
Category: Collision
Service Date: 04/14/2014
Review Created: 04/16/2014
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 257 in total
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