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Hilltop Chrysler Jeep Dodge Ram

Average Score
Overall Rating 3.9/5Overall Rating 3.9/5Overall Rating 3.9/5Overall Rating 3.9/5Overall Rating 3.9/5
3.9
(15 Reviews)
-100
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores
5.0
ReScore Average
-100
Net Promoter Score ®

Business Details

About

Hilltop Chrysler Jeep Dodge is a 5-Star dealer whos primary goal is to help our customers find a vehicle that fits their needs and to keep it running in top condition with our award-winning parts and service departments. Hilltop Chrysler Jeep Dodge is a 5-Star dealer whos primary goal is to help our customers find a vehicle that fits their needs and to keep it running in top condition with our award-winning parts and service departments.

Categories
New Car Dealer
Contact
(510) 243-6100

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* Pacific Time (US & Canada)
3291 Auto Plaza Richmond, CA 94806

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

About

Hilltop Chrysler Jeep Dodge is a 5-Star dealer whos primary goal is to help our customers find a vehicle that fits their needs and to keep it running in top condition with our award-winning parts and service departments. Hilltop Chrysler Jeep Dodge is a 5-Star dealer whos primary goal is to help our customers find a vehicle that fits their needs and to keep it running in top condition with our award-winning parts and service departments.

Categories
New Car Dealer
Contact
(510) 243-6100

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* Pacific Time (US & Canada)
3291 Auto Plaza Richmond, CA 94806

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores
5.0
ReScore Average
-100
Net Promoter Score ®

Business Details

About

Hilltop Chrysler Jeep Dodge is a 5-Star dealer whos primary goal is to help our customers find a vehicle that fits their needs and to keep it running in top condition with our award-winning parts and service departments. Hilltop Chrysler Jeep Dodge is a 5-Star dealer whos primary goal is to help our customers find a vehicle that fits their needs and to keep it running in top condition with our award-winning parts and service departments.

Categories
New Car Dealer
Contact
(510) 243-6100

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* Pacific Time (US & Canada)
3291 Auto Plaza Richmond, CA 94806
All Departments' Reviews
Overall Rating 3.9/5Overall Rating 3.9/5Overall Rating 3.9/5Overall Rating 3.9/5Overall Rating 3.9/5
3.9
(15 Reviews)

CC
gravatar
Charisma C.
Hercules, CA
DODGE TRUCK GRAND CARAVAN
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/03/2014
verified customer Verified Customer
Category: Service
Could be better
The customer service that I received from Ray was good. Just didn't expect my car to be in there for so long, almost a full week. And it still not functioning as best as could be. But Ray was really good at keeping me up to date on what was happening with my repair.
Recommended
Mark S., Service Manager from Hilltop Chrysler Jeep Dodge Ram responded on 03/04/2014 09:39 AM

Thank you for the feedback. We appreciate the business. Please contact me personaly so can make sure you get handled properly. Customer satisfaction is very important to us. I want to make sure we resolve any issues you are still having with your vehicle and I will be my best to minimize the time in the shop.

Mark Somer
Service Manager
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