HomeTown Auto Service


Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

305 Reviews

99% Would Recommend
98% Business Response
Latest Review 7 months ago

MICHELLE A. on 01/13/2017
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"Thorough and affordable"
I appreciate the team's practical approach to take good care of my vehicle.
Vehicle: Ford Escape
Service Date: 01/05/2017
Review Created: 01/13/2017 02:25 PM
Tim, Pat a. at HomeTown Auto Service responded on 01/13/2017

Michelle,

Keeping our customers informed about their vehicle service helps for making the best decisions. Thank you for the recommendation.

Tim, Pat and Dorrene 
SCOTT M. on 01/07/2017
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"Home Town Auto"
Great service and friendly employees. I would recommend them to all of my friends! In fact, anytime I hear someone say they need to find a good place to take their car, I recommend Home Town Auto Service!!
Vehicle: Chevrolet Malibu
Service Date: 12/23/2016
Review Created: 01/07/2017 08:21 PM
Tim, Pat a. at HomeTown Auto Service responded on 01/13/2017

Scott,

A personal referral is very important to us. A great recommendation indeed. Thank you.

Tim, Pat and Dorrene 
PAT C. on 01/06/2017
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"chevrolet traverse"
Great people, fair price, ork done right the first time
Vehicle: Chevrolet Traverse
Service Date: 01/05/2017
Review Created: 01/06/2017 01:28 PM
Tim, Pat a. at HomeTown Auto Service responded on 01/13/2017

Pat,

Our goal is to provide great service to each of our customers. Thank you for the review.

Tim, Pat and Dorrene 
Jeff S. on 01/05/2017
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Spoke with Lisa. She would recommend this business.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 12/30/2016
Review Created: 01/05/2017
This review was collected via phone interview by Customer Research Inc.
Tim, Pat a. at HomeTown Auto Service responded on 01/13/2017

Lisa and Jeff,

Your continued patronage is highly valued. Thank you for the recommendation.

Tim, Pat and Dorrene 
A.J. S. on 12/30/2016
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A.J. said they have always been really nice and honest.
Vehicle: Chevrolet Cavalier
Category: Service
Service Date: 12/27/2016
Review Created: 12/30/2016
This review was collected via phone interview by Customer Research Inc.
Tim, Pat a. at HomeTown Auto Service responded on 01/13/2017

A.J.,

We have some great customers which make it easy to be nice. Thank you for the recommendation.

Tim, Pat and Dorrene 
PAUL K. on 12/28/2016
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"Great, friendly service at fair price- as always. "
Nice job fixing a slow leak. Big or small, these guys do a great job.
Vehicle: Ford C-Max
Service Date: 12/27/2016
Review Created: 12/28/2016 03:49 AM
Tim, Pat a. at HomeTown Auto Service responded on 01/03/2017

Paul,

Your kind words and review are greatly appreciated.

Thank you.

Tim, Pat and Dorrene 
Penny W. on 12/27/2016
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"Only place I will take my car!"
Pat and Eric were so accommodating yesterday! Had problem with my brakes and did not expect my car til today. They managed to work it in to their busy schedule and I got it back yesterday. Thanks guys.
Service Date: 12/26/2016
Review Created: 12/27/2016 07:27 AM
Scott B. on 12/27/2016
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Scott said they did a great job.
Vehicle: Hyundai Sonata
Category: Service
Service Date: 12/21/2016
Review Created: 12/27/2016
This review was collected via phone interview by Customer Research Inc.
Tim, Pat a. at HomeTown Auto Service responded on 12/27/2016

Scott,

We appreciate knowing when we do a great job.

Thanks for the recommendation.

Tim, Pat and Dorrene 
Karli W. on 12/25/2016
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Karli said this business is very polite and helpful, and got her what she needed in a timely manner.
Vehicle: Honda Accord
Category: Service
Service Date: 12/20/2016
Review Created: 12/25/2016
This review was collected via phone interview by Customer Research Inc.
Tim, Pat a. at HomeTown Auto Service responded on 12/27/2016

Karli,

Time is important to our customers and we do our best to get them on their way as quickly as possible. 

Thank you for the recommendation.

Tim, Pat and Dorrene 
FRANK R. on 12/23/2016
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"Quick Service!"
I stopped in for an oil change and they were very busy. They were able to get my truck in for and oil change and I was on my way in less than 1/2 hour!! THANKS!
Vehicle: Ford F-150
Service Date: 12/22/2016
Review Created: 12/23/2016 09:08 AM
Tim, Pat a. at HomeTown Auto Service responded on 12/27/2016

Frank,

Happy we were able to work it out and get you on your way.

Thank you for the review.

Tim, Pat and Dorrene 
Chris B. on 12/22/2016
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Chris said the business performs excellent customer service.
Vehicle: Toyota Prius
Category: Service
Service Date: 12/16/2016
Review Created: 12/22/2016
This review was collected via phone interview by Customer Research Inc.
Tim, Pat a. at HomeTown Auto Service responded on 12/27/2016

Chris,

We try to let our customers know we appreciate them by the way we treat them. Happy to hear you received good service on your visit. 

We appreciate the review.

Tim, Pat and Dorrene 
Brenna H. on 12/19/2016
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Brenna said her overall experience with this business was good.
Vehicle: Chrysler Sebring
Category: Service
Service Date: 12/02/2016
Review Created: 12/19/2016
This review was collected via phone interview by Customer Research Inc.
Tim, Pat a. at HomeTown Auto Service responded on 12/27/2016

Brenna,

Happy we were able to help and get you on your way. 

Thank you for the recommendation.

Tim, Pat and Dorrene 
Bob S. on 12/17/2016
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Bob said anytime he has a problem, he will go to this business. He has been more than satisfied with them.
Vehicle: Chevrolet Pickup
Category: Service
Service Date: 12/07/2016
Review Created: 12/17/2016
This review was collected via phone interview by Customer Research Inc.
Tim, Pat a. at HomeTown Auto Service responded on 12/27/2016

Bob,

Being a return customer means a lot to us. Thanks for placing your trust with us for your vehicle needs.

We appreciate the review.

Tim, Pat and Dorrene 
JIM* A. on 12/16/2016
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"Quality/integrity"
As always-excellent on time service. Respectful help and accurate with cost estimate and time estimate and willing to make it right.
Vehicle: Dodge Grand Caravan
Service Date: 12/15/2016
Review Created: 12/16/2016 09:15 PM
Tim, Pat a. at HomeTown Auto Service responded on 12/27/2016

Jim,

It is important for us to be as accurate as possible, that we all know that we are on the same page.

Thanks for the recommendation.

Tim, Pat and Dorrene 
Mike C. on 12/15/2016
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Mike said this business is outstanding. He said Tim was able to get him in on short notice and they were able to get his vehicle fixed. He said they made him feel good about bringing his vehicle to them, like they always do. He said he appreciates the good service and he is glad to have this facility.
Vehicle: Chevrolet Equinox
Category: Service
Service Date: 12/07/2016
Review Created: 12/15/2016
This review was collected via phone interview by Customer Research Inc.
Tim, Pat a. at HomeTown Auto Service responded on 12/27/2016

Mike,

We know that being without a vehicle is never convenient. We try to limit this inconvenience and get you on your way a quickly as possible. It is great when everything works as it should.

Thank you for the review.

Tim, Pat and Dorrene 
THOMAS L. on 12/09/2016
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"Great machanics"
The machanics do great work. Always seem happy to help.
Vehicle: GMC Sierra
Service Date: 11/16/2016
Review Created: 12/09/2016 03:17 AM
Tim, Pat a. at HomeTown Auto Service responded on 12/16/2016

Tom,

In today's time of folks having too much to do, helping our customers does leave us with a happy feeling of being able to help with the "to do" list. 

Thanks for your recommendation.

Tim, Pat and Dorrene 
BARBARA G. on 12/08/2016
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"Trustworthy "
Very friendly, reliable, honest people
Vehicle: Dodge Journey
Service Date: 12/08/2016
Review Created: 12/08/2016 09:02 PM
Tim, Pat a. at HomeTown Auto Service responded on 12/16/2016

Barbara,

We so appreciate the kind words. Our customers are very important to us and we hope we show that on each visit.

Thank you for the recommendation.

Tim, Pat and Dorrene 
GARY M. on 12/08/2016
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"Been a customer for years"
There is a reason why Tim and Pat have earned my loyalty. In one word- Trustworthy..... They fix/repair what is wrong at a fair price and try and save you money when they can.
Vehicle: Honda Civic
Service Date: 12/07/2016
Review Created: 12/08/2016 05:31 AM
Tim, Pat a. at HomeTown Auto Service responded on 12/16/2016

Gary,

Customer loyalty is very important and means a great deal to us. Thank you for the nice review.

Tim, Pat and Dorrene 
Kerry H. on 12/05/2016
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Kerry said this business provides great service.
Vehicle: GMC Sierra 2500 HD
Category: Service
Service Date: 12/02/2016
Review Created: 12/05/2016
This review was collected via phone interview by Customer Research Inc.
Tim, Pat a. at HomeTown Auto Service responded on 12/16/2016

Kerry,

Our goal is met when our customers feel that they have received great service. We appreciate the recommendation.

Tim, Pat and Dorrene 
STEVE Y. on 11/30/2016
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"Great local facility with friendly and honest owners & staff."
The reason I keep coming back is a engine light came on my dash, I had HomeTown take a look and they diagnosed and fixed the problem for free.
Vehicle: Toyota Yaris
Service Date: 11/17/2016
Review Created: 11/30/2016 05:09 PM
Tim, Pat a. at HomeTown Auto Service responded on 12/16/2016

Steve,

It is nice when it works out that a problem can be a quick and easy fix. Thanks for your recommendation.

Tim, Pat and Dorrene 
Displaying Review 1 - 20 of 305 in total