ReScore Reviews™ (20)

ReScore
Overall Rating 4.400001/5Overall Rating 4.400001/5Overall Rating 4.400001/5Overall Rating 4.400001/5rating 4.400001
Original
Overall Rating 2.31579/5Overall Rating 2.31579/5rating 2.31579rating 2.31579rating 2.31579
89% Would Recommend
100% Business Response
Latest Review about 7 hours ago
Verified Customer on 09/22/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Quick Service "
It will be perfect if the service desk could be more friendly.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/14/2017
Service Type: Repair
Review Created: 09/22/2017 09:25 PM
WESLEY W. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
As always
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 09/18/2017
Service Type: Maintenance
Review Created: 09/22/2017 05:20 PM
Verified Customer on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service"
Hub Hyundai does the work that is needed.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 09/16/2017
Service Type: Maintenance
Review Created: 09/19/2017 08:39 PM
Fee6072a9cb9bc2dbd5085e201258ada?s=28
Corey B. at Hub Hyundai responded on 09/22/2017

Thank You for choosing HUB 290

Verified Customer on 09/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great service. first time took waaay too long."
I really liked the service department at this dealer. Comfy lounge, fast wifi, friendly people. But it took way too long (2 hours for an oil change and i was the first car there before they even unlocked the doors). I hope it was just a fluke and my next visit will take a reasonable amount of time.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/15/2017
Service Type: Repair
Review Created: 09/19/2017 06:37 PM
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Corey B. at Hub Hyundai responded on 09/20/2017

I apologize about the length of service. We are working everyday to improve our customer experience.

JERRY M. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
" engine recall "
This visit was due to the engine recall and was completed in a timely manner.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 09/13/2017
Service Type: Repair
Review Created: 09/19/2017 08:41 AM
Fee6072a9cb9bc2dbd5085e201258ada?s=28
Corey B. at Hub Hyundai responded on 09/19/2017

Thank You for choosing HUB 290!

Robert F. on 09/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professionals like Mr Paul"
I give my service advisor Mr Paul a green score card for his service, professionalism & knowledge.
Vehicle: 2014 Hyundai Equus
Category: Service
Service Date: 09/12/2017
Service Type: Repair
Review Created: 09/16/2017 01:00 PM
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Corey B. at Hub Hyundai responded on 09/16/2017

Thank you for your visit at HUB 290. We look forward to continuing to help take care of your vehicle.

Michele M. on 09/16/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Oil change"
Hub 290 has a great staff. Very friendly and helpful, especially Brandy Ramirez. The oil change takes a little longer sometimes and if you come later in the day you do get a car wash.
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 09/12/2017
Service Type: Maintenance
Review Created: 09/16/2017 11:02 AM
Fee6072a9cb9bc2dbd5085e201258ada?s=28
Corey B. at Hub Hyundai responded on 09/17/2017

Thank you for choosing HUB 290.

Justin J. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Yes
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/08/2017
Service Type: Repair
Review Created: 09/15/2017 07:11 PM
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Corey B. at Hub Hyundai responded on 09/17/2017

Thank you for choosing HUB 290.

Courtney M. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quality care"
They make sure you know what is expected and what to prepare before any repairs are necessary. They make sure that the customer understands what they are getting.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 09/12/2017
Service Type: Repair
Review Created: 09/15/2017 01:26 PM
Fee6072a9cb9bc2dbd5085e201258ada?s=28
Corey B. at Hub Hyundai responded on 09/15/2017

Thank you for choosing HUB 290

Dale B. on 09/14/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"proximity to our house! : )"
Thanx! : )
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/11/2017
Service Type: Repair
Review Created: 09/14/2017 02:58 PM
Fee6072a9cb9bc2dbd5085e201258ada?s=28
Corey B. at Hub Hyundai responded on 09/15/2017

Thank you for choosing HUB 290

Harry S. on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"My Car drive like new"
What an Awesome Dealership. I made the appointment on line dropped the car off and it was ready when they said it would be. Oh and they washed and vacuumed my car what a surprise!
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 09/08/2017
Service Type: Repair
Review Created: 09/12/2017 06:32 PM
Fee6072a9cb9bc2dbd5085e201258ada?s=28
Corey B. at Hub Hyundai responded on 09/15/2017

Thank you for choosing HUB 290

Earnest H. on 09/12/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Customer service"
One word...brandi. she stayed on it and made sure it was on time
Vehicle: 2013 Hyundai Genesis Co
Category: Service
Service Date: 09/09/2017
Service Type: Repair
Review Created: 09/12/2017 01:07 PM
Fee6072a9cb9bc2dbd5085e201258ada?s=28
Corey B. at Hub Hyundai responded on 09/15/2017

Thank you for choosing HUB 290

Raghava K. ReScore Review on 09/11/2017
ReScore
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Original
Overall Rating 1/5rating 1rating 1rating 1rating 1
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service Issues - Resolved with a follow up call - Thanks"
I received a Call from Corey B and he promised top address the issue and make sure this will not happen again. I appreciate the effort from Corey and i hope the next time i will have better experience (thus the 4).
Vehicle: 2013 Hyundai Genesis
Category: Service
Service Date: 08/31/2017
Service Type: Maintenance
Review Created: 09/10/2017 07:12 AM

Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Service sucked "
Did not do the service asked for and gave excuses on why they couldn't have fixed after that fact but went about charging the full amount, shameful
Vehicle: 2013 Hyundai Genesis
Category: Service
Service Date: 08/31/2017
Service Type: Maintenance
Review Created: 09/10/2017 07:12 AM
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Corey B. at Hub Hyundai responded on 09/10/2017

There are no excuses for your experience. I will try and contact you during business hours on Monday morning as I would like to hear more.

LARRY S. on 09/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"recent oil change"
always friendly and prompt and take care of your car as if it was their own car.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/05/2017
Service Type: Repair
Review Created: 09/08/2017 12:41 PM
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Corey B. at Hub Hyundai responded on 09/10/2017

Thank you for your visit with HUB 290.

Delia R. on 09/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"5"
Yes
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 09/02/2017
Service Type: Repair
Review Created: 09/07/2017 01:59 PM
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Corey B. at Hub Hyundai responded on 09/10/2017

Thank you for visiting HUB 290..

Dixie J. on 09/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Wonderful "
Great experience
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 09/01/2017
Service Type: Repair
Review Created: 09/06/2017 10:21 AM
Fee6072a9cb9bc2dbd5085e201258ada?s=28
Corey B. at Hub Hyundai responded on 09/06/2017

We appreciate your business at HUB 290!

FERDINANDO M. on 09/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great job "
You done good!
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 09/01/2017
Service Type: Repair
Review Created: 09/06/2017 06:38 AM
Fee6072a9cb9bc2dbd5085e201258ada?s=28
Corey B. at Hub Hyundai responded on 09/06/2017

Thank you for choosing HUB 290 for your vehicle service needs.

Verified Customer on 09/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great people"
Yes
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 09/01/2017
Service Type: Repair
Review Created: 09/05/2017 02:21 PM
Fee6072a9cb9bc2dbd5085e201258ada?s=28
Corey B. at Hub Hyundai responded on 09/05/2017

Thank you for choosing HUB 290!

Derrick C. on 09/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The prompt service at your scheduled arrival time"
Good
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 09/02/2017
Service Type: Repair
Review Created: 09/05/2017 02:18 PM
Fee6072a9cb9bc2dbd5085e201258ada?s=28
Corey B. at Hub Hyundai responded on 09/05/2017

Thank you for choosing HUB 290!

Verified Customer on 09/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service "
Is very good
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 08/31/2017
Service Type: Repair
Review Created: 09/05/2017 01:17 PM
Fee6072a9cb9bc2dbd5085e201258ada?s=28
Corey B. at Hub Hyundai responded on 09/05/2017

Thank you for choosing HUB 290!

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