ReScore Reviews™ (29)

ReScore
Overall Rating 4.3103434/5Overall Rating 4.3103434/5Overall Rating 4.3103434/5Overall Rating 4.3103434/5rating 4.3103434
Original
Overall Rating 1.9999959/5rating 1.9999959rating 1.9999959rating 1.9999959rating 1.9999959
86% Would Recommend
100% Business Response
Latest Review about 11 hours ago
Allan P. on 08/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"My kind of service center"
Excellent service!
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 08/11/2017
Service Type: Repair
Review Created: 08/20/2017 03:50 PM
DAVID J. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly environment.... "
Warm friendly environment, service was handled in a timely manner.
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 08/16/2017
Service Type: Maintenance
Review Created: 08/18/2017 10:46 AM
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Jeffrey J J. at Hudson Hyundai responded on 08/18/2017

Thank you for the 5 star rating and review!  Thank you for taking the time to complete our survey!


Jeff Jamison
Service Director

Maryland M. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great "
Well they time to take care of you. Plus tell you what all need to be done on your vehicle.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 08/15/2017
Service Type: Maintenance
Review Created: 08/17/2017 10:34 AM
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Jeffrey J J. at Hudson Hyundai responded on 08/18/2017

Thank you for the 5 star rating and review!  Thank you for taking the time to complete our survey!


Jeff Jamison
Service Director

Jeanne B. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service"
My husband said everything went well
Vehicle: 2015 Hyundai Santa Fe
Category: Service
Service Date: 08/14/2017
Service Type: Repair
Review Created: 08/17/2017 02:25 AM
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Jeffrey J J. at Hudson Hyundai responded on 08/18/2017

Thank you for the 5 star rating and review!  Thank you for taking the time to complete our survey!


Jeff Jamison
Service Director

George A. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly fast service"
Always a great experience. Everyone is kind and friendly. Service is quick and simple.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/12/2017
Service Type: Maintenance
Review Created: 08/15/2017 08:36 PM
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Jeffrey J J. at Hudson Hyundai responded on 08/16/2017

Thank you for the 5 star rating and review!  Thank you for taking the time to complete our survey!


Jeff Jamison
Service Director

Audalia R. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Great customer service and hardworking individuals
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 08/12/2017
Service Type: Maintenance
Review Created: 08/15/2017 06:05 PM
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Jeffrey J J. at Hudson Hyundai responded on 08/16/2017

Thank you for the 5 star rating and review!  Thank you for taking the time to complete our survey!


Jeff Jamison
Service Director

Mohit G. on 08/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Excellent and Timely Service"
The whole process, right from booking an appointment to receiving the car back in time was very efficient.
Vehicle: 2016 Hyundai Sonata Hyb
Category: Service
Service Date: 08/12/2017
Service Type: Maintenance
Review Created: 08/15/2017 01:11 PM
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Jeffrey J J. at Hudson Hyundai responded on 08/16/2017

Thank you for the review and feedback.  We appreciate you taking the time to complete our survey!

Have a great summer!

Jeff Jamison
Service Director

Angelica R. on 08/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Friendly Staff"
Friendly staff, wait was about 2 hours ...oil change plus recall and tire patch completed. Free coffee is offered but no water or any other snacks.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 08/12/2017
Service Type: Repair
Review Created: 08/15/2017 12:28 PM
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Jeffrey J J. at Hudson Hyundai responded on 08/16/2017

Thank you for the review and feedback.  We appreciate you taking the time to complete our survey!

Have a great summer!

Jeff Jamison
Service Director

Verified Customer on 08/13/2017
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service "
The young man Giovanni was very pleasent and greeted me upon arrival !
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 08/07/2017
Service Type: Maintenance
Review Created: 08/13/2017 09:29 AM
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Jeffrey J J. at Hudson Hyundai responded on 08/14/2017

Thank you for the 5 star rating and review!  Thank you for taking the time to complete our survey!


Jeff Jamison
Service Director

Mark O. on 08/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good Service is important"
As I said they took care of my car and did a great job.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 07/28/2017
Service Type: Maintenance
Review Created: 08/12/2017 05:13 PM
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Jeffrey J J. at Hudson Hyundai responded on 08/14/2017

Thank you for the 5 star rating and review!  Thank you for taking the time to complete our survey!


Jeff Jamison
Service Director

Verified Customer on 08/11/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great Location"
Getting to Hudson Hyundai was easy. You can either wait in the waiting room or go out to venture at the stores across the street. Employees were pleasant in assisting you. The time frame for wait time was accurate. It was my first visit. Hope other visits will be just as efficient and pleasant.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/03/2017
Service Type: Repair
Review Created: 08/11/2017 06:27 AM
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Jeffrey J J. at Hudson Hyundai responded on 08/14/2017

Thank you for the review and feedback.  We appreciate you taking the time to complete our survey!

Have a great summer!

Jeff Jamison
Service Director

Carlos H. on 08/10/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great People, But Experience Could Be Better"
My first service experience was very poor. This second visit was very good, so I withhold saying anything conclusive. Unfortunately, the dealership is small, cramped, not very appealing and needs refreshing. But the physical location doesn't offer many options for expansion.
Vehicle: 2016 Hyundai Genesis
Category: Service
Service Date: 08/03/2017
Service Type: Maintenance
Review Created: 08/10/2017 05:34 PM
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Jeffrey J J. at Hudson Hyundai responded on 08/14/2017

Thank you for the review and feedback.  We appreciate you taking the time to complete our survey!

Have a great summer!

Jeff Jamison
Service Director

Richard G. on 08/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional, Knowledgeable staff. "
Overall great experience. clean friendly environment. Their service costs are a bit pricier than other service locations, but resolve any problems rather quickly.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/08/2017
Service Type: Repair
Review Created: 08/10/2017 12:46 PM
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Jeffrey J J. at Hudson Hyundai responded on 08/14/2017

Thank you for the 5 star rating and review!  Thank you for taking the time to complete our survey!


Jeff Jamison
Service Director

Verified Customer on 08/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Dept."
the service remains very good even when they do not find the problem the first time or next time or even the next few times; as long as they make the attempt every time to resolve the problem until it's fixed, it just means that they are human and that cars have a tendency to not work and probably need a few visits to the service department of dealer; especially if the car is still under warranty (smile)
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 08/03/2017
Service Type: Repair
Review Created: 08/10/2017 11:47 AM
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Jeffrey J J. at Hudson Hyundai responded on 08/14/2017

Thank you for the 5 star rating and review!  Thank you for taking the time to complete our survey!


Jeff Jamison
Service Director

Mary S. on 08/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great quick Service"
Great place to buy and service your car!
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/05/2017
Service Type: Maintenance
Review Created: 08/09/2017 06:27 PM
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Jeffrey J J. at Hudson Hyundai responded on 08/14/2017

Thank you for the 5 star rating and review!  Thank you for taking the time to complete our survey!


Jeff Jamison
Service Director

Verified Customer on 08/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service"
Very good
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 08/04/2017
Service Type: Repair
Review Created: 08/09/2017 02:51 AM
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Jeffrey J J. at Hudson Hyundai responded on 08/14/2017

Thank you for the 5 star rating and review!  Thank you for taking the time to complete our survey!


Jeff Jamison
Service Director

Jessie B. on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Satisfied Customer"
Hudson Hyundai was a clean and neat place to sit and wait for your vehicle to be serviced.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 08/04/2017
Service Type: Maintenance
Review Created: 08/08/2017 11:32 AM
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Jeffrey J J. at Hudson Hyundai responded on 08/14/2017

Thank you for the 5 star rating and review!  Thank you for taking the time to complete our survey!


Jeff Jamison
Service Director

Tuncer U. on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service "
Good service
Vehicle: 2016 Hyundai Genesis
Category: Service
Service Date: 08/05/2017
Service Type: Maintenance
Review Created: 08/08/2017 11:26 AM
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Jeffrey J J. at Hudson Hyundai responded on 08/14/2017

Thank you for the 5 star rating and review!  Thank you for taking the time to complete our survey!


Jeff Jamison
Service Director

John F. on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall"
The 2 recalls we're done in a timely manner, very satisfied
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 07/26/2017
Service Type: Repair
Review Created: 08/08/2017 12:36 AM
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Jeffrey J J. at Hudson Hyundai responded on 08/14/2017

Thank you for the 5 star rating and review!  Thank you for taking the time to complete our survey!


Jeff Jamison
Service Director

Verified Customer on 08/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"simple and fast..."
always attentive to providing good service
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 08/01/2017
Service Type: Maintenance
Review Created: 08/07/2017 09:02 AM
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Jeffrey J J. at Hudson Hyundai responded on 08/14/2017

Thank you for the 5 star rating and review!  Thank you for taking the time to complete our survey!


Jeff Jamison
Service Director

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