ReScore Reviews™ (28)

ReScore
Overall Rating 4.3214289/5Overall Rating 4.3214289/5Overall Rating 4.3214289/5Overall Rating 4.3214289/5rating 4.3214289
Original
Overall Rating 1.9642857/5rating 1.9642857rating 1.9642857rating 1.9642857rating 1.9642857
86% Would Recommend
100% Business Response
Latest Review 1 day ago
Richard N. on 07/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"everyone I spoke to in the service area were very nice"
yes
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 07/14/2017
Service Type: Repair
Review Created: 07/22/2017 03:05 PM
Grace V. on 07/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly service"
Been here a few times to service my Hyundai as the location is convenient. No complaints.
Vehicle: 2015 Hyundai Santa Fe
Category: Service
Service Date: 07/14/2017
Service Type: Repair
Review Created: 07/22/2017 07:01 AM
Brian L., Service Manager at Hudson Hyundai responded on 07/22/2017

Thank you for the 5 star rating and great review, we appreciate you taking the time to complete our survey!

Have a great summer,
Brian

Brian Lawn
Service Manager
201-333-3100 Ext. 2223
blawn@hudsonautogroup.com

Brian Lawn
Service Manager
201-333-3100 Ext. 2223
blawn@hudsonautogroup.com
Verified Customer on 07/21/2017
Recommended badge inactive Recommended
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service OK if you are careful otherwise unneeded work may be suggested"
disliked the purchase experience, felt not given adequate trade in value, nor any price reduction from "sales manager". Most service work seems expensive.
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 07/13/2017
Service Type: Maintenance
Review Created: 07/21/2017 02:25 PM
Brian L., Service Manager at Hudson Hyundai responded on 07/22/2017

Thank you for the great feedback, and review!  We appreciate you taking the time to complete our survey!

Have a great summer,
Brian

Brian Lawn
Service Manager
201-333-3100 Ext. 2223
blawn@hudsonautogroup.com

Brian Lawn
Service Manager
201-333-3100 Ext. 2223
blawn@hudsonautogroup.com
Ramy R. on 07/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They welcomed me when I entered service "
Took care of my vehicle recommended the right service to my vehicle.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 07/18/2017
Service Type: Repair
Review Created: 07/20/2017 06:38 PM
Brian L., Service Manager at Hudson Hyundai responded on 07/21/2017

Thank you for the 5 star rating and great review, we appreciate you taking the time to complete our survey!

Have a great summer,
Brian

Brian Lawn
Service Manager
201-333-3100 Ext. 2223
blawn@hudsonautogroup.com

Verified Customer on 07/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Better service "
Could do more with car wash not that Sheddy cleaning
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 07/18/2017
Service Type: Maintenance
Review Created: 07/20/2017 10:25 AM
Brian L., Service Manager at Hudson Hyundai responded on 07/21/2017

Thank you for the 4 star rating and great review, we appreciate you taking the time to complete our survey!

Have a great summer,
Brian

Brian Lawn
Service Manager
201-333-3100 Ext. 2223
blawn@hudsonautogroup.com
Luis O. on 07/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"best service ever "
quick, friendly and efficient service.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 07/18/2017
Service Type: Repair
Review Created: 07/20/2017 10:25 AM
Brian L., Service Manager at Hudson Hyundai responded on 07/21/2017

Thank you for the 5 star rating and great review, we appreciate you taking the time to complete our survey!

Have a great summer,
Brian

Brian Lawn
Service Manager
201-333-3100 Ext. 2223
blawn@hudsonautogroup.com

Jason S. on 07/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Great service
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 07/17/2017
Service Type: Maintenance
Review Created: 07/19/2017 10:40 AM
Brian L., Service Manager at Hudson Hyundai responded on 07/21/2017

Thank you for the 5 star rating and great review, we appreciate you taking the time to complete our survey!

Have a great summer,
Brian

Brian Lawn
Service Manager
201-333-3100 Ext. 2223
blawn@hudsonautogroup.com
Maryly M. on 07/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Very attentive and keeps me up-to-date as to what needs to be done to my car.
Vehicle: 2015 Hyundai Elantra Gt
Category: Service
Service Date: 07/14/2017
Service Type: Maintenance
Review Created: 07/18/2017 12:14 PM
Brian L., Service Manager at Hudson Hyundai responded on 07/19/2017

Thank you for the 5 star rating and great review, and great feedback.  We appreciate you taking the time to complete our survey!

Have a great summer,
Brian

Brian Lawn
Service Manager
201-333-3100 Ext. 2223
blawn@hudsonautogroup.com
Verified Customer on 07/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service appointment "
I got there early and was seen right away. Service was done at a good time. I was very satisfied.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 07/10/2017
Service Type: Maintenance
Review Created: 07/16/2017 09:48 AM
Brian L., Service Manager at Hudson Hyundai responded on 07/17/2017

Thank you for the 5 star rating and great review, we appreciate your business!

Have a great summer,
Brian

Brian Lawn
Service Manager
201-333-3100 Ext. 2223
blawn@hudsonautogroup.com
Kernal T. on 07/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good service "
I received good and timely service; and the courtesy of the staff was refreshing.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 07/07/2017
Service Type: Maintenance
Review Created: 07/15/2017 02:23 AM
Brian L., Service Manager at Hudson Hyundai responded on 07/17/2017

Thank you for the great feedback, and review!  We appreciate you taking the time to complete our survey!

Have a great summer,
Brian

Brian Lawn
Service Manager
201-333-3100 Ext. 2223
blawn@hudsonautogroup.com
Saida B. on 07/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Is a great place for me."
Because take care of me and give me a good service and smile.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 07/12/2017
Service Type: Maintenance
Review Created: 07/14/2017 01:50 PM
Brian L., Service Manager at Hudson Hyundai responded on 07/15/2017

Thank you for the 5 star rating and great review, we appreciate you taking the time to complete our survey!

Have a great summer,
Brian

Brian Lawn
Service Manager
201-333-3100 Ext. 2223
blawn@hudsonautogroup.com
Verified Customer on 07/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"No high pressure sales pitches"
Great service
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 07/11/2017
Service Type: Maintenance
Review Created: 07/13/2017 04:39 PM
Brian L., Service Manager at Hudson Hyundai responded on 07/14/2017

Thank you for the 5 star rating and great review, we appreciate you taking the time to complete our survey. 

Have a great summer,
Brian

Brian Lawn
Service Manager
201-333-3100 Ext. 2223
blawn@hudsonautogroup.com
Daria I. on 07/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick service"
Our sunroof was smashed by falling debris of an unknown source shattering the glass. The repair was such that you'd never know there was anything wrong, it came back perfectly.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 06/29/2017
Service Type: Maintenance
Review Created: 07/13/2017 05:52 AM
Brian L., Service Manager at Hudson Hyundai responded on 07/14/2017

Thank you for the great comments and feedback, we appreciate your business.

Have a great summer,
Brian

Brian Lawn
Service Manager
201-333-3100 Ext. 2223
blawn@hudsonautogroup.com
James M. on 07/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"thia is our second Hyundai and have no problems, and close to hom"
can always get an appt. in a timely mannor
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 07/10/2017
Service Type: Maintenance
Review Created: 07/12/2017 01:26 PM
Brian L., Service Manager at Hudson Hyundai responded on 07/14/2017

Thank you for the 5 star rating and great review, we appreciate you taking the time to complete our survey. 

Have a great summer,

Brian

Brian Lawn
Service Manager
201-333-3100 Ext. 2223
blawn@hudsonautogroup.com

James T. on 07/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service and attitude. "
The service, and everyone's attitude. Attitude
Vehicle: 2016 Hyundai Sonata Hyb
Category: Service
Service Date: 07/10/2017
Service Type: Maintenance
Review Created: 07/12/2017 10:18 AM
Brian L., Service Manager at Hudson Hyundai responded on 07/14/2017

Thank you for the 5 star rating and great review, we appreciate you taking the time to complete our survey. 

Have a great summer,

Brian

Brian Lawn
Service Manager
201-333-3100 Ext. 2223
blawn@hudsonautogroup.com

Beverly B. on 07/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"?????"
good
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 07/07/2017
Service Type: Repair
Review Created: 07/11/2017 01:30 PM
Brian L., Service Manager at Hudson Hyundai responded on 07/14/2017

Thank you for the 5 star rating and great review, we appreciate you taking the time to complete our survey. 

Have a great summer,

Brian

Brian Lawn
Service Manager
201-333-3100 Ext. 2223
blawn@hudsonautogroup.com
Verified Customer on 07/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very pleasant service experience."
This is my first car in US and my first service visit and I can say I'm positively surprised because I was expecting longer waiting times, complications, rude staff but nothing of that happened here. I did wait for some time, but it was way less then I was told. People working there are nice and helpful. They returned tre car and I didn't even noticed that somebody was working on it. The waiting room had coffee and wifi for free - another great perk. Definitely will go there again.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 07/07/2017
Service Type: Repair
Review Created: 07/11/2017 11:32 AM
Brian L., Service Manager at Hudson Hyundai responded on 07/14/2017

Thank you for the 5 star rating and great review, we appreciate you taking the time to complete our survey. 

Have a great summer,
Brian

Brian Lawn
Service Manager
201-333-3100 Ext. 2223
blawn@hudsonautogroup.com
Joyce E. on 07/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Fast and great service. This is my service center!
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 07/05/2017
Service Type: Maintenance
Review Created: 07/10/2017 04:52 PM
Brian L., Service Manager at Hudson Hyundai responded on 07/11/2017

Thank you for the 5 star rating and great feedback, we appreciate your nice comments! 

Have a great summer,
Brian

Brian Lawn
Service Manager
201-333-3100 Ext. 2223
blawn@hudsonautogroup.com
Verified Customer on 07/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great "
A+
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 06/29/2017
Service Type: Maintenance
Review Created: 07/06/2017 04:51 PM
Brian L., Service Manager at Hudson Hyundai responded on 07/07/2017

Thnak you for the 5 star rating and great review, we appreciate your business!

Have a great summer,
Brian

Brian Lawn
Service Manager
201-333-3100 Ext. 2223
blawn@hudsonautogroup.com
Archie C. on 07/06/2017
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Nice waiting area while doing your services"
Probably
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 07/03/2017
Service Type: Repair
Review Created: 07/06/2017 02:46 AM
Brian L., Service Manager at Hudson Hyundai responded on 07/06/2017

We received your service concern email and I want to apologize for your unhappiness with your experience here with us.  We strive to provide excellent service as the scores of these surveys are a reflection of our work and affect us directly with Hyundai.  

I only want you to be happy with your Hyundai and your service experience.  Again, I am sorry for your inconvenience and I hope we can regain your trust and bring you back in. 

Please call me before scheduling your next appointment so I can handle your vehicle personally.

Have a great summer,
Brian

Brian Lawn
Service Manager
201-333-3100 Ext. 2223
blawn@hudsonautogroup.com
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