Tunex of West Valley


Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

508 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
97% Would Recommend
Latest Review 6 days ago
Jessica G. on 04/22/2017
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Jessica said she has been going to them often because she knows she can trust them. She really appreciates them for being trustworthy and friendly.
Vehicle: Jeep Commander
Category: Service
Service Date: 04/21/2017
Review Created: 04/22/2017
This review was collected via phone interview by Customer Research Inc.
Fred R. on 04/21/2017
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Fred said this business did a good job and he has been a customer for years. He also said Larry is a great mechanic.
Vehicle: BMW Alpina
Category: Service
Service Date: 04/19/2017
Review Created: 04/21/2017
This review was collected via phone interview by Customer Research Inc.
Sergio M. on 04/18/2017
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Sergio said the business made everything simple and easy. They got his vehicle back to him in a good time. Everything seems to be okay. The price was really good.
Vehicle: Nissan Versa
Category: Service
Service Date: 04/15/2017
Review Created: 04/18/2017
This review was collected via phone interview by Customer Research Inc.
Jesus M. on 04/14/2017
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Jesus said the business waited for him to pick up his vehicle. They were very nice.
Vehicle: Ford Windstar
Category: Service
Service Date: 04/12/2017
Review Created: 04/14/2017
This review was collected via phone interview by Customer Research Inc.
Penny B. on 04/14/2017
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Penny said this business got her in and out as fast as possible.
Vehicle: Chrysler
Category: Service
Service Date: 04/12/2017
Review Created: 04/14/2017
This review was collected via phone interview by Customer Research Inc.
Shelley H. on 04/13/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Shelley said there was a bit of a miscommunication between the gentleman who worked at the facility. She was told her vehicle would be ready on Friday but the gentleman who worked on her vehicle forgot to relay to the gentleman coming in the next day that they needed to follow up with her on her vehicle. She did not receive her vehicle until Saturday.
Vehicle: Pontiac Grand Am
Category: Service
Service Date: 04/08/2017
Review Created: 04/13/2017
This review was collected via phone interview by Customer Research Inc.
Katie J. on 04/13/2017
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Katie said the gentleman at the front counter, Larry, was really nice even though he could not fix her vehicle. He gave her advice on what to look for when she goes to purchase her next vehicle. He did a great job and she would like to thank him for it.
Vehicle: Pontiac Grand Am
Category: Service
Service Date: 04/08/2017
Review Created: 04/13/2017
This review was collected via phone interview by Customer Research Inc.
Gloria S. on 04/08/2017
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Gloria said she has been using this business for years and they are very courteous. They are on top of everything. They should keep up the good work.
Vehicle: Toyota Pickup
Category: Service
Service Date: 04/01/2017
Review Created: 04/08/2017
This review was collected via phone interview by Customer Research Inc.
BRAD B. on 04/07/2017
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"Great turn-around time."
Good work, great turn around time, fair price.
Vehicle: Honda Accord
Service Date: 04/01/2017
Review Created: 04/07/2017 12:55 PM
Tyler J. on 04/07/2017
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Tyler said the business treated him right.
Vehicle: Honda Accord
Category: Service
Service Date: 04/05/2017
Review Created: 04/07/2017
This review was collected via phone interview by Customer Research Inc.
LARRY M. on 03/31/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Confidence in the management"
Management is fair and straightforward. Work is usually done well and on time. I do suggest the mechanics clean off the smudges they leave on the inside of the car. Not a big deal but it is a nuisance.
Vehicle: Cadillac DeVille
Service Date: 03/30/2017
Review Created: 03/31/2017 07:36 AM
ANGIE D. on 03/30/2017
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"the crew is great"
did an awesome job
Vehicle: Dodge Durango
Service Date: 03/28/2017
Review Created: 03/30/2017 12:24 PM
April A. on 03/25/2017
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April said she had a good experience with this business.
Vehicle: Ford Pickup
Category: Service
Service Date: 03/24/2017
Review Created: 03/25/2017
This review was collected via phone interview by Customer Research Inc.
Michelle M. on 03/21/2017
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Michelle said there was a problem with the transaction. They accidentally charged the wrong amount. She has been waiting for a refund from the business, as they are supposed to be refunding her $12 from the mistake. She has not seen the refund yet.
Vehicle: Chrysler PT Cruiser
Category: Service
Service Date: 03/17/2017
Review Created: 03/21/2017
This review was collected via phone interview by Customer Research Inc.
Clair A. on 03/18/2017
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Clair said this business got the work done fairly quickly even though there was a lot that needed to be done. She said she wishes they would have washed the vehicle. Since she spent nearly $3,000 with them it would have been nice.
Vehicle: Toyota Camry Solara
Category: Service
Service Date: 03/17/2017
Review Created: 03/18/2017
This review was collected via phone interview by Customer Research Inc.
Chaseine E. on 03/17/2017
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Chaseine said he would recommend the business for service.
Vehicle: Ford Ranger
Category: Service
Service Date: 03/15/2017
Review Created: 03/17/2017
This review was collected via phone interview by Customer Research Inc.
Craig M. on 03/15/2017
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Craig said this business did everything he wanted. They were very helpful and they informed him of what he needed to know. He was having a problem with the computer and they helped him figure it out.
Vehicle: Dodge Durango
Category: Service
Service Date: 03/13/2017
Review Created: 03/15/2017
This review was collected via phone interview by Customer Research Inc.
LEROY R. on 03/11/2017
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"great customer service "
their customer service is great their service is great all around great place to go for anything
Vehicle: Chevrolet Silverado
Service Date: 03/10/2017
Review Created: 03/11/2017 05:21 AM
Taylor M. on 03/10/2017
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Taylor said this business was great. She had to wait longer than she expected for the service to be completed.
Vehicle: Dodge Intrepid
Category: Service
Service Date: 03/08/2017
Review Created: 03/10/2017
This review was collected via phone interview by Customer Research Inc.
Steve P. on 03/08/2017
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Steve said he has been doing business with this facility for years and he likes working with them.
Vehicle: Nissan Frontier
Category: Service
Service Date: 03/06/2017
Review Created: 03/08/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 508 in total