ReScore Reviews™ (17)

ReScore
Overall Rating 4.8235306/5Overall Rating 4.8235306/5Overall Rating 4.8235306/5Overall Rating 4.8235306/5rating 4.8235306
Original
Overall Rating 2.11765/5Overall Rating 2.11765/5rating 2.11765rating 2.11765rating 2.11765
95% Would Recommend
100% Business Response
Latest Review 1 day ago
RICKY G. on 08/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"They did the job well and faster than i thought it would be."
good job
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 08/10/2017
Service Type: Maintenance
Review Created: 08/15/2017 08:45 PM
Roy Z. at Hyundai of Anderson responded on 08/16/2017

Thank you for the good score, will be striving for all 5 stars next visit

Scott B. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"What right looks like!"
The Service Department here is what every dealership should be. Accurate, precise, prompt, courteous, helpful. They make the experience a pleasure!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/11/2017
Service Type: Repair
Review Created: 08/15/2017 01:09 PM
Roy Z. at Hyundai of Anderson responded on 08/15/2017

Thank you for the 5 stars and kind comments

David D. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Easy Going"
Price was good and they were knowledgeable.
Vehicle: 2010 Hyundai Genesis
Category: Service
Service Date: 08/11/2017
Service Type: Maintenance
Review Created: 08/15/2017 12:17 PM
Roy Z. at Hyundai of Anderson responded on 08/15/2017

Thank you for the outstanding score

Robert H. ReScore Review on 08/15/2017
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Experience Has Improved significantly "
I am please with the improvements I am seeing. Synthetic oil is now a more realistic price.
Vehicle: 2012 Hyundai Genesis
Category: Service
Service Date: 08/08/2017
Service Type: Maintenance
Review Created: 08/15/2017 07:56 AM

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Service Experience Has Improved Significantly"
------------
Vehicle: 2012 Hyundai Genesis
Category: Service
Service Date: 08/08/2017
Service Type: Maintenance
Review Created: 08/15/2017 07:56 AM
Roy Z. at Hyundai of Anderson responded on 08/15/2017

Thank you for the comments, Our synthetic oil has always in the past been 12.99 a qt,  ...however due to recent supply changes we can now sell for 9.99 a qt. only Mobil 1 brand is higher..Please specify you want full synthetic next oil change and you will be happy with our service and the pricing..

Rosemary B. on 08/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Scott the service provider "
Yes,
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 08/04/2017
Service Type: Repair
Review Created: 08/12/2017 06:02 AM
Roy Z. at Hyundai of Anderson responded on 08/12/2017

Thank you for the 5 stars

Verified Customer on 08/11/2017
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Poor management and maintenance dept"
Was very quick on getting it in and out, but never fixed our back bumper like they was supposed to when the vehicle was bought new. Everyone that I know that bought cars new there gets coupons for getting maintenance done but we have never received anything. Car is wonderful though. Just seems unorganized and not well managed there. Hyundai of Anderson
Vehicle: 2016 Hyundai Sonata Hyb
Category: Service
Service Date: 08/05/2017
Service Type: Repair
Review Created: 08/11/2017 05:48 AM
Roy Z. at Hyundai of Anderson responded on 08/11/2017

Thank you for the 5 stars, If we owe you a repair please follow up with us or your salesman to schedule.

Freda D. on 08/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional curtesy and friendly people "
Excellent
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/07/2017
Service Type: Repair
Review Created: 08/10/2017 07:27 PM
Roy Z. at Hyundai of Anderson responded on 08/11/2017

Thank you for the 5 stars and comments

Verified Customer on 08/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"owner"
They take care of you quickly and explain anything that needs to be done in detail.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/05/2017
Service Type: Repair
Review Created: 08/09/2017 05:02 AM
Roy Z. at Hyundai of Anderson responded on 08/09/2017

Thank you for the outstanding scores

EDMOND F. ReScore Review on 08/11/2017
ReScore
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Original
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Revision"
While expensive, the quality of service was very good.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 07/28/2017
Service Type: Repair
Review Created: 08/08/2017 02:57 PM

Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"July visit"
It was too expensive and they didn't wash the car.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 07/28/2017
Service Type: Repair
Review Created: 08/08/2017 02:57 PM
Roy Z. at Hyundai of Anderson responded on 08/09/2017

Thank you for taking our survey, I will look into your last service repair concerns

Verified Customer on 08/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Friendly people
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 07/28/2017
Service Type: Maintenance
Review Created: 08/05/2017 05:44 PM
Roy Z. at Hyundai of Anderson responded on 08/07/2017

Thank you for the 5 stars

Verified Customer on 08/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast and helpful service"
Took car in for servicing. Staff was very helpful and discovered the problem in a timely manner.
Vehicle: 2002 Hyundai Accent
Category: Service
Service Date: 07/31/2017
Service Type: Maintenance
Review Created: 08/04/2017 10:06 AM
Roy Z. at Hyundai of Anderson responded on 08/05/2017

Thank you for the outstanding scores

Verified Customer on 08/04/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Overall experience"
Overall the experience was good, the parts dept girl was pretty useless did not know anything and did not try to get the answers. Needs to work on customer service. The cost was pretty high for what I had to have done.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 07/25/2017
Service Type: Repair
Review Created: 08/04/2017 06:15 AM
Roy Z. at Hyundai of Anderson responded on 08/04/2017

Thank you for the good scores and comments, we will be investigating both areas.

Raymond W. on 08/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Trust work to Dealership.."
My GF, My Gd Son . bought from you..
And I brought a friend
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 07/19/2017
Service Type: Repair
Review Created: 08/04/2017 03:24 AM
Roy Z. at Hyundai of Anderson responded on 08/04/2017

Thank you for the 5 stars and referrals

AMANDA B. on 08/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good job"
I was pretty much in and out for my oil change. I was treated courteously.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 07/28/2017
Service Type: Maintenance
Review Created: 08/03/2017 01:54 PM
Roy Z. at Hyundai of Anderson responded on 08/03/2017

Thank you for the outstanding scores

Verified Customer on 08/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service! "
Very Happy with the service I received.
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 07/31/2017
Service Type: Repair
Review Created: 08/03/2017 10:57 AM
Roy Z. at Hyundai of Anderson responded on 08/03/2017

Thank you for the 5 stars

Evan L. on 08/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service!"
Service was excellent as always! I had ordered a certain set of tires and the ones that were shipped to the dealership were a different, slightly more expensive set. Nevertheless, these guys charged me the quoted price I had received over the phone weeks before my appointment. Great team all around!
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 07/29/2017
Service Type: Repair
Review Created: 08/02/2017 10:40 AM
Roy Z. at Hyundai of Anderson responded on 08/02/2017

Thank you for the outstanding scores and kind comments

Verified Customer on 08/01/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"N/a"
N/a
Vehicle: 2016 Hyundai Elantra Gt
Category: Service
Service Date: 07/27/2017
Service Type: Maintenance
Review Created: 08/01/2017 12:10 PM
Roy Z. at Hyundai of Anderson responded on 08/02/2017

Thank you for taking our survey

Chad B. on 08/01/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"easy to work with"
yes
Vehicle: 2013 Hyundai Veloster
Category: Service
Service Date: 07/25/2017
Service Type: Maintenance
Review Created: 08/01/2017 09:27 AM
Roy Z. at Hyundai of Anderson responded on 08/01/2017

Thank you for the good scores, we will be striving for all 5 stars next visit

Kelly B. on 08/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Timely appointments"
Was able to get a convenient appointment in a timely manner and received car back asap
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 07/25/2017
Service Type: Repair
Review Created: 08/01/2017 08:07 AM
Roy Z. at Hyundai of Anderson responded on 08/01/2017

Thank you for the 5 stars

CAROL M. on 07/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great place to do business"
Friendly, competent service whether you are getting service or dealing with the sales dept. Very thorough
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 07/20/2017
Service Type: Repair
Review Created: 07/30/2017 09:27 AM
Roy Z. at Hyundai of Anderson responded on 07/31/2017

Thank you for the 5 stars

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