ReScore Reviews™ (10)

ReScore
Overall Rating 2.8/5Overall Rating 2.8/5rating 2.8rating 2.8rating 2.8
Original
Overall Rating 1.8/5rating 1.8rating 1.8rating 1.8rating 1.8
94% Would Recommend
100% Business Response
Latest Review about 7 hours ago
PAYTON Y. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Wonderful and helpful staff"
My car was ready quicker than i thought. Everything is going great so far with my car.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/14/2017
Service Type: Repair
Review Created: 08/16/2017 09:47 AM
Verified Customer on 08/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"waiting area"
finally improved waiting area
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/12/2017
Service Type: Repair
Review Created: 08/15/2017 11:55 AM
David A G., SERVICE MANAGER at Hyundai of Auburn responded on 08/15/2017

Thanks for noticing we have spent about $ 20,000 in our waiting area in the last year and a half.

David Gamper
Service Manager
Hyundai of Auburn
334-321-0777
DGAMPER@HYUNDAIOFAUBURN.COM
Sundiata F. on 08/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Superior Service "
The service department was knowledgeable and nice.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/08/2017
Service Type: Repair
Review Created: 08/14/2017 09:51 PM
David A G., SERVICE MANAGER at Hyundai of Auburn responded on 08/15/2017

Thank you Sir!!!!!!!!!!!!!!!!!!!!

David Gamper
Service Manager
Hyundai of Auburn
334-321-0777
DGAMPER@HYUNDAIOFAUBURN.COM
Brenda G. on 08/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"convenient and pleasant place to wait for short service"
Yes
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/09/2017
Service Type: Repair
Review Created: 08/14/2017 03:43 PM
David A G., SERVICE MANAGER at Hyundai of Auburn responded on 08/15/2017

Thank you so much!!!!!!!!!!!!!!!!!!!!!!!!!!!!

David Gamper
Service Manager
Hyundai of Auburn
334-321-0777
DGAMPER@HYUNDAIOFAUBURN.COM
Peggy T. on 08/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast, Dependable, Professional Service"
Excellent business. Always ready to treat customer fairly.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/09/2017
Service Type: Repair
Review Created: 08/12/2017 08:08 AM
David A G., SERVICE MANAGER at Hyundai of Auburn responded on 08/12/2017

Thank you very much!!!!!!!!!!!!!!!!!!!!!!

David Gamper
Service Manager
Hyundai of Auburn
334-321-0777
DGAMPER@HYUNDAIOFAUBURN.COM
John P. on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Correction of a recall issue."
The people are friendly, the waiting area is clean and comfortable, with good coffee.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/08/2017
Service Type: Repair
Review Created: 08/11/2017 05:22 AM
David A G., SERVICE MANAGER at Hyundai of Auburn responded on 08/11/2017

Thank you Sir!!!!!!!!!!!!!!!!!!!!!!!!!

David Gamper
Service Manager
Hyundai of Auburn
334-321-0777
DGAMPER@HYUNDAIOFAUBURN.COM
Tommy R. on 08/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service was quick, and professional. The people were very friendly. "
Yes
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 08/08/2017
Service Type: Repair
Review Created: 08/10/2017 10:36 AM
David A G., SERVICE MANAGER at Hyundai of Auburn responded on 08/10/2017

Thank you very much!!!!!!!!!!!!!!!

David Gamper
Service Manager
Hyundai of Auburn
334-321-0777
DGAMPER@HYUNDAIOFAUBURN.COM
Howard J. on 08/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall on Sante Fe"
Does work in a timely fashion
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/08/2017
Service Type: Repair
Review Created: 08/10/2017 10:29 AM
David A G., SERVICE MANAGER at Hyundai of Auburn responded on 08/10/2017

Thank you very much. I know you drive a long way to get here.

David Gamper
Service Manager
Hyundai of Auburn
334-321-0777
DGAMPER@HYUNDAIOFAUBURN.COM
Ronald F. on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They are efficient and accommodating."
yes
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/05/2017
Service Type: Repair
Review Created: 08/08/2017 03:46 PM
David A G., SERVICE MANAGER at Hyundai of Auburn responded on 08/09/2017

Thank you very much!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

David Gamper
Service Manager
Hyundai of Auburn
334-321-0777
DGAMPER@HYUNDAIOFAUBURN.COM
Joe G. on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"My experience with Hyundai of Auburn"
My issue was resolved quickly and with total courtesy and professionalism. All good.
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 08/04/2017
Service Type: Repair
Review Created: 08/08/2017 03:29 PM
David A G., SERVICE MANAGER at Hyundai of Auburn responded on 08/09/2017

Thank you very much!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

David Gamper
Service Manager
Hyundai of Auburn
334-321-0777
DGAMPER@HYUNDAIOFAUBURN.COM
Melissa C. on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Happy customer"
Well done!
Vehicle: 2007 Hyundai Elantra
Category: Service
Service Date: 08/05/2017
Service Type: Maintenance
Review Created: 08/08/2017 03:13 PM
David A G., SERVICE MANAGER at Hyundai of Auburn responded on 08/08/2017

Thank you so much !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

David Gamper
Service Manager
Hyundai of Auburn
334-321-0777
DGAMPER@HYUNDAIOFAUBURN.COM
ANNIE C. on 08/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service and staff"
The location is convenient to my workplace and easy to access for scheduled service. Everyone always appear to enjoy there jobs. love this about this location service center.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 07/27/2017
Service Type: Maintenance
Review Created: 08/03/2017 03:39 PM
David A G., SERVICE MANAGER at Hyundai of Auburn responded on 08/03/2017

Thank you and it was good to see you again.

David Gamper
Service Manager
Hyundai of Auburn
334-321-0777
DGAMPER@HYUNDAIOFAUBURN.COM
Natonia H. on 08/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service!"
The rep was very nice and knowledgeable about my warranty information!
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 07/31/2017
Service Type: Repair
Review Created: 08/02/2017 07:54 PM
David A G., SERVICE MANAGER at Hyundai of Auburn responded on 08/03/2017

Thank you so much!!!!!!!!!!!!!!!!!!!!!!!!!

David Gamper
Service Manager
Hyundai of Auburn
334-321-0777
DGAMPER@HYUNDAIOFAUBURN.COM
Verified Customer on 08/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Blank"
Job well done.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 07/29/2017
Service Type: Maintenance
Review Created: 08/01/2017 04:31 PM
David A G., SERVICE MANAGER at Hyundai of Auburn responded on 08/02/2017

Thank you very much and we hope you enjoy your new car.

David Gamper
Service Manager
Hyundai of Auburn
334-321-0777
DGAMPER@HYUNDAIOFAUBURN.COM
Verified Customer on 07/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"profession and reliable service"
Professional and reliable service.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 07/20/2017
Service Type: Maintenance
Review Created: 07/31/2017 08:12 PM
David A G., SERVICE MANAGER at Hyundai of Auburn responded on 08/01/2017

Thank you so much!!!!!!!!!!!!!!!!!

David Gamper
Service Manager
Hyundai of Auburn
334-321-0777
DGAMPER@HYUNDAIOFAUBURN.COM
Jerome O. ReScore Review on 08/01/2017
ReScore
Overall Rating 1/5rating 1rating 1rating 1rating 1
Original
Overall Rating 1/5rating 1rating 1rating 1rating 1
Surecritic checkman logo Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Low performance!!!!!"
Will not patronize again!!!!!!!!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 07/26/2017
Service Type: Repair
Review Created: 07/31/2017 05:41 AM

Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Poor work performance "
Left rags inside engine compartment!!!!!!! Could have started a fire or worse!!!!!!!!!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 07/26/2017
Service Type: Repair
Review Created: 07/31/2017 05:41 AM
David A G., SERVICE MANAGER at Hyundai of Auburn responded on 07/31/2017

We apologize for that.

David Gamper
Service Manager
Hyundai of Auburn
334-321-0777
DGAMPER@HYUNDAIOFAUBURN.COM
Au C. on 07/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"General manager "
Quality people
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 07/22/2017
Service Type: Repair
Review Created: 07/28/2017 03:44 PM
David A G., SERVICE MANAGER at Hyundai of Auburn responded on 07/29/2017

Thank you very much!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

David Gamper
Service Manager
Hyundai of Auburn
334-321-0777
DGAMPER@HYUNDAIOFAUBURN.COM
Patsy T. on 07/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The best"
I feel this dealership knows me and my Sante Fe and that they take car of me.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 07/20/2017
Service Type: Repair
Review Created: 07/28/2017 08:56 AM
David A G., SERVICE MANAGER at Hyundai of Auburn responded on 07/28/2017

Thank you very much!!!!!!!!!!!!!!!!!!!!!!!!!!!

David Gamper
Service Manager
Hyundai of Auburn
334-321-0777
DGAMPER@HYUNDAIOFAUBURN.COM
Verified Customer on 07/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Reliable service"
Service completed timely and well done
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 07/20/2017
Service Type: Maintenance
Review Created: 07/27/2017 04:29 AM
David A G., SERVICE MANAGER at Hyundai of Auburn responded on 07/27/2017

Thank you so much!!!!!!!!!!!!!!!!!!!!!!!

David Gamper
Service Manager
Hyundai of Auburn
334-321-0777
DGAMPER@HYUNDAIOFAUBURN.COM
Verified Customer on 07/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"First Service"
Hyundai of Auburn performed scheduled 7500 mile maintenance in a timely and professional manner.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 07/21/2017
Service Type: Maintenance
Review Created: 07/25/2017 01:09 PM
David A G., SERVICE MANAGER at Hyundai of Auburn responded on 07/25/2017

Thank you and hope you enjoy your new car!!!!!!!!!!!!!!!!!!!!!!!!

David Gamper
Service Manager
Hyundai of Auburn
334-321-0777
DGAMPER@HYUNDAIOFAUBURN.COM
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