Hyundai Of Chantilly


Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5rating 4.69

1093 Reviews

ReScore Reviews™ (4)

ReScore
Overall Rating 3.4999975/5Overall Rating 3.4999975/5Overall Rating 3.4999975/5rating 3.4999975rating 3.4999975
Original
Overall Rating 2.25/5Overall Rating 2.25/5rating 2.25rating 2.25rating 2.25
94% Would Recommend
100% Business Response
Latest Review about 5 hours ago
Susan S. on 08/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Wonderful and quick service"
I showed up for my service appointment a day early (I put it on my calendar for the wrong day). Service took me in and serviced (and washed) my car in less than an hour. Very comfortable waiting area with big screen t.v. and snacks/drinks. Service department personnel are friendly, quick, and professional.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/15/2017
Service Type: Repair
Review Created: 08/22/2017 03:06 AM
Jillian B., Social Media and Digital Reputation Manager at Hyundai Of Chantilly responded on 08/22/2017

Susan,

It was our pleasure to get you in (a day early! haha). We can't thank you enough for taking the time to review us as we love to hear our client's success stories.

Hyundai of Chantilly
Michael L. on 08/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"."
.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/16/2017
Service Type: Repair
Review Created: 08/22/2017 02:03 AM
Jillian B., Social Media and Digital Reputation Manager at Hyundai Of Chantilly responded on 08/22/2017

Thank you for the 5-star rating, Michael!

Hyundai of Chantilly
Verified Customer on 08/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick and thorough! "
No complaints
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/15/2017
Service Type: Repair
Review Created: 08/21/2017 06:24 PM
Jillian B., Social Media and Digital Reputation Manager at Hyundai Of Chantilly responded on 08/22/2017

Thank you for the review! 

Hyundai of Chantilly
Verified Customer on 08/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good service"
Everything was done well, and in timely manor.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 08/16/2017
Service Type: Repair
Review Created: 08/21/2017 03:33 PM
Jillian B., Social Media and Digital Reputation Manager at Hyundai Of Chantilly responded on 08/22/2017

Thank you for the kind review! We're happy to hear that everything was done well and in a timely manner. 

Hyundai of Chantilly
Verified Customer on 08/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Routine maintain "
Very accommodating with my last minute appointment change. Service was completed before promised time. Love that they vacuum my car as well.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/14/2017
Service Type: Repair
Review Created: 08/21/2017 03:19 AM
Jillian B., Social Media and Digital Reputation Manager at Hyundai Of Chantilly responded on 08/21/2017

Thank you for taking the time to share your experience with us!

Hyundai of Chantilly
ROBERTO G. on 08/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Real good service."
Excellent.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 08/15/2017
Service Type: Maintenance
Review Created: 08/20/2017 09:20 AM
Jillian B., Social Media and Digital Reputation Manager at Hyundai Of Chantilly responded on 08/21/2017

Roberto,

It was our pleasure to get you in and out. Thank you for taking the time to share your experience with us.

Hyundai of Chantilly
Verified Customer on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Staff friendly and knowledgeable. "
Staff friendly and knowledgeable. They remember who I am and they don't pressure sell. I feel like the service recommendations are good and valid
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/12/2017
Service Type: Repair
Review Created: 08/18/2017 07:38 PM
Jillian B., Social Media and Digital Reputation Manager at Hyundai Of Chantilly responded on 08/21/2017

Thank you for the great compliments. We are happy to provide you with friendly and knowledgeable service. 

Hyundai of Chantilly
Ryan W. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great honest dealer"
Very hard to come by honest dealers. I will not hesitate to refer my friends and family to Hyundai Chantilly.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 08/11/2017
Service Type: Maintenance
Review Created: 08/18/2017 07:09 PM
Jillian B., Social Media and Digital Reputation Manager at Hyundai Of Chantilly responded on 08/21/2017

Ryan,

Thank you for any future referrals you give us! We appreciate you taking the time to share your experience with us.

Hyundai of Chantilly
Keith H. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Absolute Best!"
This is the best dealership in the area, perhaps even the country. Jen has consistently gone above and beyond to ensure that I was satisfied with the work and the service provided. I hope these surveys help to ensure Jen receives the recognition she deserves for the work she does.
Vehicle: 2015 Hyundai Santa Fe
Category: Service
Service Date: 08/10/2017
Service Type: Repair
Review Created: 08/18/2017 06:37 PM
Jillian B., Social Media and Digital Reputation Manager at Hyundai Of Chantilly responded on 08/21/2017

Keith,

Wow! Thank you for the amazing compliments! It's our pleasure to provide you with the excellent customer service you deserve. 

Hyundai of Chantilly
Alexey B. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"everything"
ok place
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/02/2017
Service Type: Repair
Review Created: 08/18/2017 03:22 PM
Jillian B., Social Media and Digital Reputation Manager at Hyundai Of Chantilly responded on 08/21/2017

Thank you for taking the time to review us!

Hyundai of Chantilly
Verified Customer on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very Professional"
Appointments are done timely and very professionally. Great service team.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/15/2017
Service Type: Maintenance
Review Created: 08/18/2017 12:07 PM
Jillian B., Social Media and Digital Reputation Manager at Hyundai Of Chantilly responded on 08/21/2017

It was our pleasure! We're happy to hear that you appreciated the time Ashley took to notify and inform you of our recommendations.

Hyundai of Chantilly
Verified Customer on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great service"
timely and efficient.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 08/15/2017
Service Type: Repair
Review Created: 08/18/2017 11:12 AM
Jillian B., Social Media and Digital Reputation Manager at Hyundai Of Chantilly responded on 08/21/2017

Thank you for taking the time to share your experience with us!

Hyundai of Chantilly
WALTER P. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recommend to all."
I've been to this dealership for two purchases now, both times were painless and quick. Everyone listens to what you actually want and not what they think you should buy!
Vehicle: 2016 Hyundai Genesis Co
Category: Service
Service Date: 08/15/2017
Service Type: Maintenance
Review Created: 08/18/2017 11:09 AM
Jillian B., Social Media and Digital Reputation Manager at Hyundai Of Chantilly responded on 08/21/2017

Walter,

Congratulations on your new Hyundai vehicles! We're glad to hear about your great experiences. 

Hyundai of Chantilly
Richard F. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Personal service"
Great service
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 08/14/2017
Service Type: Maintenance
Review Created: 08/18/2017 04:04 AM
Jillian B., Social Media and Digital Reputation Manager at Hyundai Of Chantilly responded on 08/21/2017

Richard,

Thank you for taking the time to share your experience with us.

Hyundai of Chantilly
David S. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best Hyundai Dealership in Northern VA"
Service & Staff the best!!!!
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 08/14/2017
Service Type: Maintenance
Review Created: 08/17/2017 07:21 PM
Jillian B., Social Media and Digital Reputation Manager at Hyundai Of Chantilly responded on 08/21/2017

David,

It's our pleasure to provide you with fantastic service!

Hyundai of Chantilly
Marilyn B. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Great
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/10/2017
Service Type: Repair
Review Created: 08/16/2017 05:20 AM
Jillian B., Social Media and Digital Reputation Manager at Hyundai Of Chantilly responded on 08/17/2017

Marilyn,

It was our pleasure to provide you with great service! 

Hyundai of Chantilly
ROBERT L. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"business"
All that I talked with, were professional and very knowledgeable of the product.
Vehicle: 2010 Hyundai Tucson
Category: Service
Service Date: 08/11/2017
Service Type: Maintenance
Review Created: 08/15/2017 06:37 PM
Jillian B., Social Media and Digital Reputation Manager at Hyundai Of Chantilly responded on 08/17/2017

Robert,

Thank you for the compliments. It's our goal to provide a professional and knowledgeable experience each and every time. 

Hyundai of Chantilly
Lindsay C. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service!"
Service is always great here and I never wait terribly long!
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 08/12/2017
Service Type: Maintenance
Review Created: 08/15/2017 02:01 PM
Jillian B., Social Media and Digital Reputation Manager at Hyundai Of Chantilly responded on 08/17/2017

Lindsay,

It was our pleasure to provide you with excellent service! See you next time. 

Hyundai of Chantilly
PHYLLIS S. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Repairs for Recalls"
Excellent
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/12/2017
Service Type: Repair
Review Created: 08/15/2017 01:12 PM
Jillian B., Social Media and Digital Reputation Manager at Hyundai Of Chantilly responded on 08/17/2017

Phyllis,

Thank you for choosing us to service your Hyundai Sonata. It was our pleasure.

Hyundai of Chantilly
Carl C. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Same day in and out!"
Hyundai Of Chantilly was able to give me a same day appointment and get me in and out within an hour for a factory recall; now that's impressive! Also, this Hyundai dealer has hot and cold drinks and snacks for free, while you wait for service!
Overall, the service is great, they ask you first before preforming any additional service, and you get a car wash...
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/10/2017
Service Type: Repair
Review Created: 08/15/2017 12:39 PM
Jillian B., Social Media and Digital Reputation Manager at Hyundai Of Chantilly responded on 08/17/2017

Carl,

Thank you for this great review! It was our pleasure to get you in and out so you could go on with your day.

Hyundai of Chantilly
Displaying Review 1 - 20 of 1093 in total