Hyundai of Cookeville


Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5rating 4.66

500 Reviews

ReScore Reviews™ (17)

ReScore
Overall Rating 4.9411765/5Overall Rating 4.9411765/5Overall Rating 4.9411765/5Overall Rating 4.9411765/5rating 4.9411765
Original
Overall Rating 2.05882/5Overall Rating 2.05882/5rating 2.05882rating 2.05882rating 2.05882
96% Would Recommend
100% Business Response
Latest Review 3 days ago
Jennifer B. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service dept"
Fast service and great customer service
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/15/2017
Service Type: Repair
Review Created: 08/18/2017 04:36 PM
Josh S., Service Manager at Hyundai of Cookeville responded on 08/21/2017

Thank you for taking the time to review us. We appreciate your feedback and hope to have the opportunity to serve you again.

JAMES R. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Pleasant service visit"
Oil and filter change was done timely, free coffee and donut, and service advisor was knowledgeable and didn't try to force some thing on me that I did not need(air/cabin filter). Very satisfied and a no cost car wash as well.will be back for next service. Still enjoying my Sonata hybrid after 1 year of ownership.
Vehicle: 2016 Hyundai Sonata Hyb
Category: Service
Service Date: 08/15/2017
Service Type: Maintenance
Review Created: 08/18/2017 01:38 PM
Josh S., Service Manager at Hyundai of Cookeville responded on 08/21/2017

Thank you for taking the time to review us. We appreciate your feedback and hope to have the opportunity to serve you again.

Mary T. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change and recall service"
Excellent, timely, and very professional staff. They always do a great job of servicing the new car.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/15/2017
Service Type: Repair
Review Created: 08/18/2017 01:03 PM
Josh S., Service Manager at Hyundai of Cookeville responded on 08/21/2017

Thank you for taking the time to review us. We appreciate your feedback and hope to have the opportunity to serve you again.

Verified Customer on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great dealership "
Great staff and service
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/12/2017
Service Type: Maintenance
Review Created: 08/18/2017 11:32 AM
Josh S., Service Manager at Hyundai of Cookeville responded on 08/21/2017

Thank you for taking the time to review us. We appreciate your feedback and hope to have the opportunity to serve you again.

Laura R. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly "
5 stars
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 08/15/2017
Service Type: Maintenance
Review Created: 08/18/2017 11:17 AM
Josh S., Service Manager at Hyundai of Cookeville responded on 08/21/2017

Thank you for taking the time to review us. We appreciate your feedback and hope to have the opportunity to serve you again.

Timonis J. on 08/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Tim j"
Nice people
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 08/14/2017
Service Type: Maintenance
Review Created: 08/17/2017 02:14 PM
Josh S., Service Manager at Hyundai of Cookeville responded on 08/21/2017

Thank you for taking the time to review us. We appreciate your business and the feedback. We hope to have the opportunity to serve you again.

SHEILA P. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly service"
Friendly, finished quickly. Take time to explain "things" to me.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/14/2017
Service Type: Repair
Review Created: 08/17/2017 11:27 AM
Josh S., Service Manager at Hyundai of Cookeville responded on 08/21/2017

Thank you for taking the time to review us. We appreciate your feedback and hope to have the opportunity to serve you again.

Jane F. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"On time, courteous service"
Cookeville Hyundai has met my expectations. Great doing business with them!
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/11/2017
Service Type: Repair
Review Created: 08/16/2017 05:45 PM
Josh S., Service Manager at Hyundai of Cookeville responded on 08/21/2017

Thank you for taking the time to review us. We appreciate your feedback and hope to have the opportunity to serve you again.

DOUG S. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly fast service"
Sure thing.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/10/2017
Service Type: Repair
Review Created: 08/15/2017 08:23 PM
Josh S., Service Manager at Hyundai of Cookeville responded on 08/21/2017

Thank you for taking the time to review us. We appreciate your feedback and hope to have the opportunity to serve you again.

JAMES B. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great warranty/recall service completed quickly"
Great warranty/recall service completed quickly. Would not hesitate to return.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/11/2017
Service Type: Repair
Review Created: 08/15/2017 12:40 PM
Josh S., Service Manager at Hyundai of Cookeville responded on 08/21/2017

Thank you for taking the time to review us. We appreciate your feedback and hope to have the opportunity to serve you again.

Raymond K. on 08/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service at Cookeville Hyundai"
Staff is friendly, competent, and punctual. Prices are not too bad either.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 08/03/2017
Service Type: Maintenance
Review Created: 08/14/2017 11:59 AM
Josh S., Service Manager at Hyundai of Cookeville responded on 08/21/2017

Thank you for taking the time to review us. We appreciate your feedback and hope to have the opportunity to serve you again.

Stacy C. on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great job"
Friendly service with a smile
Vehicle: 2011 Hyundai Accent
Category: Service
Service Date: 08/08/2017
Service Type: Repair
Review Created: 08/11/2017 11:46 AM
Josh S., Service Manager at Hyundai of Cookeville responded on 08/21/2017

Thank you for taking the time to review us. We appreciate your feedback and hope to have the opportunity to serve you again.

Verified Customer on 08/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"First service"
No complaints
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 07/27/2017
Service Type: Repair
Review Created: 08/10/2017 06:03 PM
Josh S., Service Manager at Hyundai of Cookeville responded on 08/21/2017

Thank you for taking the time to review us. We appreciate your feedback and hope to have the opportunity to serve you again.

Jeffrey H. on 08/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"the people was friendly "
It did not take them long to get right on my vehicle ; had me ready to go in no time;
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/07/2017
Service Type: Repair
Review Created: 08/10/2017 11:36 AM
Josh S., Service Manager at Hyundai of Cookeville responded on 08/21/2017

Thank you for taking the time to review us. We appreciate your feedback and hope to have the opportunity to serve you again.

SUSAN G. on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Love it"
Everyone is friendly great place to buy a car
Vehicle: 2015 Hyundai Accent
Category: Service
Service Date: 08/05/2017
Service Type: Maintenance
Review Created: 08/08/2017 01:29 PM
Josh S., Service Manager at Hyundai of Cookeville responded on 08/21/2017

Thank you for taking the time to review us. We appreciate your feedback and hope to have the opportunity to serve you again.

Verified Customer on 08/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"N/A"
N/A
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 08/02/2017
Service Type: Repair
Review Created: 08/07/2017 06:03 PM
Josh S., Service Manager at Hyundai of Cookeville responded on 08/21/2017

Thank you for taking the time to review us. We appreciate your feedback and hope to have the opportunity to serve you again.

Patsy T. on 08/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Jeremiah "
Good
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/02/2017
Service Type: Repair
Review Created: 08/07/2017 11:06 AM
Josh S., Service Manager at Hyundai of Cookeville responded on 08/21/2017

Thank you for taking the time to review us. We appreciate your feedback and hope to have the opportunity to serve you again.

Verified Customer on 08/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"review"
never disappointed with service
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 07/12/2017
Service Type: Maintenance
Review Created: 08/06/2017 10:20 AM
Josh S., Service Manager at Hyundai of Cookeville responded on 08/21/2017

Thank you for taking the time to review us. We appreciate your feedback and hope to have the opportunity to serve you again.

JERRY P. on 08/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, Caring Staff"
The men and women there will literally bend over backwards to help you.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 07/26/2017
Service Type: Repair
Review Created: 08/03/2017 03:17 PM
Josh S., Service Manager at Hyundai of Cookeville responded on 08/21/2017

Thank you for taking the time to review us. We appreciate your feedback and hope to have the opportunity to serve you again.

Beverly C. on 08/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Easy t get to. You have a great staff"
Keep up the good work
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 07/31/2017
Service Type: Repair
Review Created: 08/03/2017 10:43 AM
Josh S., Service Manager at Hyundai of Cookeville responded on 08/21/2017

Thank you for taking the time to review us. We appreciate your feedback and hope to have the opportunity to serve you again.

Displaying Review 1 - 20 of 500 in total