Hyundai of Cool Springs


Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5rating 4.6

1208 Reviews

ReScore Reviews™ (12)

ReScore
Overall Rating 4.0833333/5Overall Rating 4.0833333/5Overall Rating 4.0833333/5Overall Rating 4.0833333/5rating 4.0833333
Original
Overall Rating 2.08333/5Overall Rating 2.08333/5rating 2.08333rating 2.08333rating 2.08333
94% Would Recommend
100% Business Response
Latest Review 3 days ago
Earlean L. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome "
The best 5 stars plus
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/12/2017
Service Type: Repair
Review Created: 08/18/2017 08:17 PM
Tim O. at Hyundai of Cool Springs responded on 08/20/2017

Thank you for making the time to fill out the survey.
We know you have many choices when choosing to service your vehicle & appreciate your business.

John T. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall work"
I had two recall items needing attention. The dealership was helpful and professional in their service. The day of the service, they drove me to my work. They called promptly and updated my on the work and again when the work was completed.
Vehicle: 2007 Hyundai Santa Fe
Category: Service
Service Date: 08/14/2017
Service Type: Repair
Review Created: 08/18/2017 05:49 PM
Tim O. at Hyundai of Cool Springs responded on 08/20/2017

Thank you for making the time to fill out the survey.
We know you have many choices when choosing to service your vehicle & appreciate your business.

Delores L. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good and Competent Service"
The service staff are competent and "know" these vehicles they repair and maintain for us customers excellently.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 08/14/2017
Service Type: Maintenance
Review Created: 08/17/2017 05:45 PM
Tim O. at Hyundai of Cool Springs responded on 08/18/2017

Thank you for making the time to fill out the survey.
We know you have many choices when choosing to service your vehicle & appreciate your business.

Kathryn C. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good Experience!"
Excellent service!
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 08/14/2017
Service Type: Maintenance
Review Created: 08/17/2017 03:30 PM
Tim O. at Hyundai of Cool Springs responded on 08/18/2017

Thank you for making the time to fill out the survey.
We know you have many choices when choosing to service your vehicle & appreciate your business.

Roberta L. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great vehicle maintainence,"
Very helpful to give information regarding possible needs of vehicle according to age and recalls, then very thorough following up on this information.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/04/2017
Service Type: Repair
Review Created: 08/16/2017 08:03 PM
Tim O. at Hyundai of Cool Springs responded on 08/17/2017

Thank you for making the time to fill out the survey.
We know you have many choices when choosing to service your vehicle & appreciate your business.

Eduardo Q. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great people"
Yes
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 08/11/2017
Service Type: Repair
Review Created: 08/16/2017 05:31 AM
Tim O. at Hyundai of Cool Springs responded on 08/16/2017

Thank you for making the time to fill out the survey.
We know you have many choices when choosing to service your vehicle & appreciate your business.

Steven C. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick service"
Prompt and efficient service.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 08/11/2017
Service Type: Maintenance
Review Created: 08/15/2017 06:03 PM
Tim O. at Hyundai of Cool Springs responded on 08/16/2017

Thank you for making the time to fill out the survey.
We know you have many choices when choosing to service your vehicle & appreciate your business.

Verified Customer on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service"
Quick and convenient
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 08/10/2017
Service Type: Maintenance
Review Created: 08/15/2017 04:21 PM
Tim O. at Hyundai of Cool Springs responded on 08/16/2017

Thank you for making the time to fill out the survey.
We know you have many choices when choosing to service your vehicle & appreciate your business.

Kelly P. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always wonderful service!"
Would never go anywhere else, excellent service.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/10/2017
Service Type: Repair
Review Created: 08/15/2017 02:40 PM
Tim O. at Hyundai of Cool Springs responded on 08/15/2017

Thank you for making the time to fill out the survey.
We know you have many choices when choosing to service your vehicle & appreciate your business.

Verified Customer on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thanks!"
Always professional. Always friendly and helpful.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/12/2017
Service Type: Repair
Review Created: 08/15/2017 02:21 PM
Tim O. at Hyundai of Cool Springs responded on 08/15/2017

Thank you for making the time to fill out the survey.
We know you have many choices when choosing to service your vehicle & appreciate your business.

Verified Customer on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Great service from everyone at the dealership.
Vehicle: 2012 Hyundai Azera
Category: Service
Service Date: 08/11/2017
Service Type: Maintenance
Review Created: 08/15/2017 01:25 PM
Tim O. at Hyundai of Cool Springs responded on 08/15/2017

Thank you for making the time to fill out the survey.
We know you have many choices when choosing to service your vehicle & appreciate your business.

Gloria L. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Punctual, reliable"
Yes I would recommend to friends.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/10/2017
Service Type: Repair
Review Created: 08/15/2017 12:45 PM
Tim O. at Hyundai of Cool Springs responded on 08/15/2017

Thank you for making the time to fill out the survey.
We know you have many choices when choosing to service your vehicle & appreciate your business.

RAYMOND F. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people"
Friendly, fast, efficient.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/08/2017
Service Type: Repair
Review Created: 08/15/2017 09:42 AM
Tim O. at Hyundai of Cool Springs responded on 08/15/2017

Thank you for making the time to fill out the survey.
We know you have many choices when choosing to service your vehicle & appreciate your business.

Shrika M. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
They are always great to work with and timely.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 08/08/2017
Service Type: Repair
Review Created: 08/15/2017 07:57 AM
Tim O. at Hyundai of Cool Springs responded on 08/15/2017

Thank you for making the time to fill out the survey.
We know you have many choices when choosing to service your vehicle & appreciate your business.

Barbara H. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Good service personell
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/08/2017
Service Type: Repair
Review Created: 08/15/2017 03:38 AM
Tim O. at Hyundai of Cool Springs responded on 08/15/2017

Thank you for making the time to fill out the survey.
We know you have many choices when choosing to service your vehicle & appreciate your business.

Verified Customer on 08/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good communcation. Comfy waiting room"
Blank
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 08/08/2017
Service Type: Repair
Review Created: 08/14/2017 06:31 PM
Tim O. at Hyundai of Cool Springs responded on 08/15/2017

Thank you for making the time to fill out the survey.
We know you have many choices when choosing to service your vehicle & appreciate your business.111

Mike B. on 08/14/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Timely, attentive service"
Staff is very friendly and helpful
Vehicle: 2012 Hyundai Accent
Category: Service
Service Date: 08/08/2017
Service Type: Maintenance
Review Created: 08/14/2017 06:23 AM
Tim O. at Hyundai of Cool Springs responded on 08/14/2017

Thank you for making the time to fill out the survey.
We know you have many choices when choosing to service your vehicle & appreciate your business.

Jim L. on 08/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They really care about the customer."
This is a first class service operation. They listen, they suggest, and they perform in a very professional manner.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/08/2017
Service Type: Repair
Review Created: 08/13/2017 04:08 PM
Tim O. at Hyundai of Cool Springs responded on 08/14/2017

Thank you for making the time to fill out the survey.
We know you have many choices when choosing to service your vehicle & appreciate your business.

Sylvia W. on 08/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Would recommend
Vehicle: 2010 Hyundai Genesis
Category: Service
Service Date: 08/07/2017
Service Type: Maintenance
Review Created: 08/13/2017 09:47 AM
Tim O. at Hyundai of Cool Springs responded on 08/14/2017

Thank you for making the time to fill out the survey.
We know you have many choices when choosing to service your vehicle & appreciate your business.

Cortney H. on 08/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service"
THey got me in and out quickly knowing I had a short time before having to be at work on the other side of town! I will definitely plan to make this my go to service provider!
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 07/21/2017
Service Type: Repair
Review Created: 08/12/2017 04:01 PM
Tim O. at Hyundai of Cool Springs responded on 08/14/2017

Thank you for making the time to fill out the survey.
We know you have many choices when choosing to service your vehicle & appreciate your business.111

Displaying Review 1 - 20 of 1208 in total