ReScore Reviews™ (5)

ReScore
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5rating 4.4
Original
Overall Rating 1.8/5rating 1.8rating 1.8rating 1.8rating 1.8
97% Would Recommend
100% Business Response
Latest Review 2 days ago
Chelsea P. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"THANKS FOR YOUR HELP MICHAEL"
MICHAEL WAS VERY HELPFUL IN GETTING MY CAR IN TO GET FIX QUICKLY. MY BATTERY WAS GOING DEAD. THEN MY TICKET WASN'T CALCULATED CORRECTLY. MICHAEL FIX THE PROBLEM!
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 08/15/2017
Service Type: Repair
Review Created: 08/18/2017 12:17 PM
Mike E. at Hyundai of Dothan responded on 08/18/2017

Hi Chelsea. Thanks for taking the time to complete this survey. I'm glad we were able to provide you with a quick service experience. I'd also like to thank you for the 5 star rating and the positive feedback. I appreciate your business and we look forward to taking care of your Santa Fe again. Thank you. 

Mike Evans
Service Manager
Hyundai of Dothan
334-699-6416
miketevans78@gmail.com
Violet W. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service!"
Friendly and helpful staff. Work always completed in a timely manner. Waiting area designed for the comfort of the customer.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/08/2017
Service Type: Repair
Review Created: 08/18/2017 03:33 AM
Mike E. at Hyundai of Dothan responded on 08/18/2017

Hi Violet. Thank you for taking the time out of your day to complete this survey. I'm glad we provided you with a comfortable and timely service experience. I'd also like to thank you for the 5 star rating and the kind words. I appreciate your business and we look forward to taking care of your Santa Fe again. Thank you

Mike Evans
Service Manager
Hyundai of Dothan
334-699-6416
miketevans78@gmail.com
Lee S. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great"
Avery was wonderful to work with. Very helpful
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 08/09/2017
Service Type: Repair
Review Created: 08/16/2017 12:57 PM
Mike E. at Hyundai of Dothan responded on 08/16/2017

Hi Lee. Thank you so much for taking the time out of your day to complete this survey. I'm glad Avery provided you with a wonderful service experience. I'd also like to thank you for the 5 star rating and the kind words. I appreciate your business and we look forward to taking care of your Sonata again. Thank you. 

Mike Evans
Service Manager
Hyundai of Dothan
334-699-6416
miketevans78@gmail.com
Verified Customer on 08/16/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Friendly staff."
Quick service.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/14/2017
Service Type: Repair
Review Created: 08/16/2017 10:56 AM
Mike E. at Hyundai of Dothan responded on 08/16/2017

Hi. Thank you for taking the time to complete this survey. I'm glad we provided you with a quick and friendly service visit. I'd also like to thank you for the 4 star rating and the positive feedback. I appreciate your business and we look forward to taking care of your Hyundai again. Thank you. 


Mike Evans
Service Manager
Hyundai of Dothan
334-699-6416
miketevans78@gmail.com
Michael W. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"We don't need to do another survey as I already did one on the phone"
Very Friendly
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/12/2017
Service Type: Repair
Review Created: 08/15/2017 01:02 PM
Mike E. at Hyundai of Dothan responded on 08/16/2017

Hi Michael. Thanks for taking the time to complete this survey. I'm glad we provided you with an excellent, friendly service experience. I'd also like to thank you for the 5 star rating and the positive feedback. I appreciate your business and we look forward to taking care of your Santa Fe again. Thank you. 

Mike Evans
Service Manager
Hyundai of Dothan
334-699-6416
miketevans78@gmail.com
Lena E. on 08/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"the maintenance personnel"
I've had a hyundai for several years and I've always been very pleased with the maintenance personnel, especially Mike, who now has his own office.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 08/08/2017
Service Type: Maintenance
Review Created: 08/13/2017 06:40 PM
Mike E. at Hyundai of Dothan responded on 08/13/2017

Hi. Thanks for taking the time to complete this survey. I'm glad we provided you with an excellent service experience. I'd also like to thank you for the 5 star rating and the kind words. I appreciate your many years of loyal busines. You are welcome to come in my office anytime. We look forward to taking care of your Tucson for many years to come. Thank you. 

Mike Evans
Service Manager
Hyundai of Dothan
334-699-6416
miketevans78@gmail.com
ELIZABETH M. on 08/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change "
Great service
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 08/07/2017
Service Type: Maintenance
Review Created: 08/09/2017 11:46 PM
Mike E. at Hyundai of Dothan responded on 08/10/2017

Hi Elizabeth. Thanks for taking the time to complete this survey. I'm glad we provided you with an excellent service experience. I'd also like to thank you for the 5 star rating and the positive feedback. I appreciate your business and we look forward to taking care of your Tucson again. Thank you. 

Mike Evans
Service Manager
Hyundai of Dothan
334-699-6416
miketevans78@gmail.com
Laura S. on 08/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
There was a recall on my new Santa Fe SE Ultimate. The service department had my SUV ready within an hour. They also gave me a loaner car to drive to work while mine was being looked at.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 08/07/2017
Service Type: Repair
Review Created: 08/09/2017 03:31 PM
Mike E. at Hyundai of Dothan responded on 08/09/2017

Hey Laura. Thanks for taking the time to complete this survey. I'm glad we provided you with an excellent service experience. I'd also like to thank you for the 5 star rating and the positive feedback. I appreciate your business and we look forward to taking care of your Santa Fe again. Thank you.  

Mike Evans
Service Manager
Hyundai of Dothan
334-699-6416
miketevans78@gmail.com
Karen C. on 08/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and timely"
It is always so nice to be greeted and treated by such friendly employees. And the efficiency of the quality service makes each visit more acceptable, especially when waiting in the nice Customer Service.
Vehicle: 2008 Hyundai Sonata
Category: Service
Service Date: 08/04/2017
Service Type: Maintenance
Review Created: 08/09/2017 09:58 AM
Mike E. at Hyundai of Dothan responded on 08/09/2017

Hi Karen. Thank you so much for taking the time out of your day to complete this survey. I'm glad we provided you with a friendly and timely service experience. I'd also like to thank you for the 5 star rating and the kind words. I appreciate your business and we look forward to taking care of your Sonata again. Thank you. 

Mike Evans
Service Manager
Hyundai of Dothan
334-699-6416
miketevans78@gmail.com
Audrey K. on 08/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Satisfied customer "
Questions where answered to my liking.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 07/18/2017
Service Type: Maintenance
Review Created: 08/09/2017 08:34 AM
Mike E. at Hyundai of Dothan responded on 08/09/2017

Hi Audrey. Thanks for taking the time to complete this survey. I'm glad we provided you with an excellent service experience. I'd also like to thank you for the 5 star rating and the kind words. I appreciate your business and we look forward to taking care of your Elantra again. Thank you. 

Mike Evans
Service Manager
Hyundai of Dothan
334-699-6416
miketevans78@gmail.com
Linda P. on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent"
It is welcoming
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 07/17/2017
Service Type: Maintenance
Review Created: 08/08/2017 01:41 PM
Mike E. at Hyundai of Dothan responded on 08/08/2017

Hi Linda. Thanks for taking the time to complete this survey. I'm glad we provided you with a welcoming service experience. I'd also like to thank you for the 5 star rating and the positive feedback. I appreciate your business and we look forward to taking care of your Genesis again. Thank you. 

Mike Evans
Service Manager
Hyundai of Dothan
334-699-6416
miketevans78@gmail.com
Charles R. on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai of Dothan The Better Experience"
Accommodating, friendly, efficient service is consistently delivered at Hyundai of Dothan.
Vehicle: 2016 Hyundai Equus
Category: Service
Service Date: 08/02/2017
Service Type: Repair
Review Created: 08/08/2017 12:55 PM
Mike E. at Hyundai of Dothan responded on 08/08/2017

Hi Mr Reese. Thanks for taking the time to complete this survey. I'm glad we provided you with a accommodating, friendly and efficient service experience. I'd also like to thank you for the 5 star rating and the kind words. I appreciate your loyal business and we look forward to taking care of your Equus again. Thank you. 

Mike Evans
Service Manager
Hyundai of Dothan
334-699-6416
miketevans78@gmail.com
Verified Customer on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall for Sonata"
good
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/03/2017
Service Type: Repair
Review Created: 08/08/2017 12:26 PM
Mike E. at Hyundai of Dothan responded on 08/08/2017

Hi. Thank you for taking the time to complete this survey. I'm glad we provided you with an excellent service experience. I'd also like to thank you for the 5 star rating and the positive feedback. I appreciate your business and we look forward to taking care of your Hyundai again. Thanks. 

Mike Evans
Service Manager
Hyundai of Dothan
334-699-6416
miketevans78@gmail.com
Robert H. on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Always on time
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/04/2017
Service Type: Repair
Review Created: 08/08/2017 09:44 AM
Mike E. at Hyundai of Dothan responded on 08/08/2017

Hi Robert. Thanks for taking the time to complete this survey. I'm glad we provided you with a great service experience. I'd also like to thank you for the 5 star rating and the positive feedback. I appreciate your business and we look forward to taking care of your Santa Fe again. Thank you. 

Mike Evans
Service Manager
Hyundai of Dothan
334-699-6416
miketevans78@gmail.com
Matthew G. on 08/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Owner"
Satisfied
Vehicle: 2013 Hyundai Santa Fe
Category: Service
Service Date: 08/01/2017
Service Type: Repair
Review Created: 08/07/2017 07:55 AM
Mike E. at Hyundai of Dothan responded on 08/07/2017

Hey Matthew. Thanks for taking the time to complete this survey. I'm glad we provided you with an excellent service experience. I'd also like to thank you for the 5 star rating and the positive feedback. I appreciate your business and we look forward to taking care of your Santa Fe again. Thanks. 

Mike Evans
Service Manager
Hyundai of Dothan
334-699-6416
miketevans78@gmail.com
Verified Customer on 08/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai Service"
Replaced the battery for my Hybrid and checked a safety recall in a timely manner
Vehicle: 2011 Hyundai Sonata Hyb
Category: Service
Service Date: 08/01/2017
Service Type: Repair
Review Created: 08/06/2017 04:40 PM
Mike E. at Hyundai of Dothan responded on 08/06/2017

Hi. Thanks for taking the time to complete this survey. I'm glad we provided you with an excellent service experience. I'd also like to thank you for the 5 star rating and the positive feedback. I appreciate your business and we look forward to taking care of your Sonata again. Thank you. 

Mike Evans
Service Manager
Hyundai of Dothan
334-699-6416
miketevans78@gmail.com
Mary G. on 08/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly staff"
Good experience every time I bring my car in for service. Thanks, Mary Ann Gaffney
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 07/28/2017
Service Type: Maintenance
Review Created: 08/04/2017 04:11 PM
Mike E. at Hyundai of Dothan responded on 08/04/2017

Hi Mary. Thanks for taking the time to complete this survey. I'm glad we provided you with an excellent service experience. I'd also like to thank you for the 5 star rating and the positive feedback. I appreciate your business and we look forward to taking care of your Sonata again. Thanks

Mike Evans
Service Manager
Hyundai of Dothan
334-699-6416
miketevans78@gmail.com
Jane T. on 08/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Local, courteous, consistent quality"
Thanks for being in Dothan!
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 07/27/2017
Service Type: Repair
Review Created: 08/03/2017 04:07 PM
Mike E. at Hyundai of Dothan responded on 08/04/2017

Hey Jane. Thanks for taking the time to complete this survey. I'm glad we were able to provided you with a local, courteous and consistent service experience. I'd also like to thank you for the 5 star rating and the positive feedback. I appreciate your business and we look forward to taking care of your Santa Fe again. Thank you. 

Mike Evans
Service Manager
Hyundai of Dothan
334-699-6416
miketevans78@gmail.com
Verified Customer on 08/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Staff. Very hospitable. Timely service. "
Friendly Staff. Great, timely and knowledgeable services provided.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 07/26/2017
Service Type: Maintenance
Review Created: 08/03/2017 01:35 PM
Mike E. at Hyundai of Dothan responded on 08/04/2017

Hi. Thanks for taking the time to complete this survey. I'm glad we provided you with a great, timely and knowledgeable service experience. I'd also like to thank you for the 5 star rating and the positive feedback. I appreciate your business and we look forward to taking care of your Hyundai again. Thank you. 

Mike Evans
Service Manager
Hyundai of Dothan
334-699-6416
miketevans78@gmail.com
Verified Customer on 08/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Awesome service department
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 07/29/2017
Service Type: Repair
Review Created: 08/01/2017 01:13 PM
Mike E. at Hyundai of Dothan responded on 08/01/2017

Hi. Thanks for taking the time to complete this survey. I'm glad we provided you with an awesome service experience. I'd also like to thank you for the 5 star rating and the positive feedback. I appreciate your business and we look forward to taking care of your Hyundai again. Thank you. 

Mike Evans
Service Manager
Hyundai of Dothan
334-699-6416
miketevans78@gmail.com
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